Skip to main content.
All properties in Hamburg, Germany
1 room, 2 adults

Novotel Suites Hamburg City

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Microwave
  • Sofa bed
Luebeckertordamm 2, Hamburg, HH, 20099, Germany

3.5-star hotel with restaurant, near Miniatur Wunderland
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Microwave
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We got very friendly staff at the reception. The family room was 👌 perfect and…Jul 25, 2019
  • It was a blistering hot summer and the air conditioning was working very well. We had a…Jul 19, 2019

Novotel Suites Hamburg City

from NZ$158
  • Superior Suite, Multiple Beds
  • Superior Suite, Multiple Beds
  • Suite, 1 Double Bed with Sofa bed

What’s around Novotel Suites Hamburg City

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 36 min walk
  • Hamburg Dungeon - 36 min walk
  • Elbe Philharmonic Hall - 45 min walk
  • Moenckebergstrasse - 16 min walk
  • Hamburg City Hall - 26 min walk
  • Hamburg Wholesale Market - 32 min walk
  • St. Michaelis Church - 40 min walk

Getting around

  • Hamburg Airport (HAM) - 14 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 14 min walk
  • Central S-Bahn - 16 min walk
  • Hasselbrook Station - 4 min drive
  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Berliner Tor Station - 7 min walk
  • Lubecker Street U-Bahn - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 15 per night)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Sailing nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Suites Hamburg City’s small print

Also known as

  • Suite Novotel Hamburg City
  • Suite Novotel Hotel Hamburg City
  • Suite Novotel Hamburg City Hotel Hamburg
  • Suitehotel Hamburg
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City Hamburg
  • Novotel Suites Hamburg City Hotel Hamburg

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 15 per night

Rollaway beds are available for EUR 25.0 per night

Buffet breakfast is offered for an extra charge of EUR 15.00 for adults and EUR 3 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suites Hamburg City

  • Does Novotel Suites Hamburg City offer free cancellation for a full refund?
    Yes, Novotel Suites Hamburg City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Suites Hamburg City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Suites Hamburg City?
    Yes. Self parking costs EUR 15 per night.
  • Are pets allowed at Novotel Suites Hamburg City?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • What are the check-in and check-out times at Novotel Suites Hamburg City?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Suites Hamburg City?
    Yes, there's an onsite restaurant. Nearby restaurants include Kabul (5-min walk), Lades (6-min walk), and Kebap Salonu Urfa (6-min walk).
  • Is there an onsite casino at Novotel Suites Hamburg City?
    No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • What is there to do at Novotel Suites Hamburg City and nearby?
    Have fun with nearby activities like cycling and sailing. Novotel Suites Hamburg City also has a fitness center.

Recent reviews

Good 7.8 From 396 reviews

Very good 8.0
Best for family stay. Very good location.
Best service and stay experience here. I would be happy to refer this location. Our room was well kept when we arrived. Very near to central station.
Rajkumar, us1 night family trip
Exceptional 10.0
Very conveniently located. The rooms are spacious and cater for all needs.
gb1 night family trip
Good 6.0
Unfriendly reception staff. Extremely basic tools, very tired, needs upgrading. Bathrooms clean.
gb3 night family trip
Very good 8.0
Large, comfortable room for family
Large, comfortable room for a family stay. A little away from sights but easily reached by u-bahn station across the road. Friendly staff.
Stacey, as1 night family trip
Poor 2.0
This property feeling as cabin crew and very bad condition
us4 night family trip
Exceptional 10.0
Value for Money
good value for money hotel. starting to be a little 'tired' looking (in terms of room furniture) but nothing too bad. Comfortable bed, adequate breakfast and good value for money
Mark, ca2 night trip
Very good 8.0
Positive and Negative Sides
Service was weak. They didnt have enough slippers. Teas and Coffees in the room were for one person only. They should leave these careless actions. You have to pay 15 euros extra for parking slot. What can i do with my car, lets burn it. On the other hane room was beautiful, clean, comfortable. The staff were helpful, always smiling. You can go everywhere by foot if you like walking.
Sencer, gb2 night trip with friends
Exceptional 10.0
Centrally located next to main HAW Hamburg University campus, also close to the berliner tor station which has many different lines which is convenient for travel. Breakfast is very yummy with GLUTEN FREE and LACTOSE free options (just ask staff) and also a wide variety of meats, cereal, fruit, bread, coffee/tea, jams/honey, boiled eggs, etc. fitness room is small but does the job. rooms are clean and spacious. staff knows decent english, enough for communication. would overall recommend this place !!
us6 night family trip
Exceptional 10.0
Suite configuration of the rooms - perfect for our family of 4.
Angela, us2 night family trip
Fair 4.0
Noisy street hotel
We stayed in Novotel Suite Hannover for one night & it was amazing & on the way back we stay over night in Novotel suites in Hamburg expected same like in hannover city. The hotel was nice. Inside is big enough for 4 people (3 adulta and 1-7yo- kid). We parked on the Novotel parking area. Smells like toilet (pee).But inside the hotel is nice. We stayed on the second floor room #200something. The AC didn't work n my husband called the receptionist ask how to turn the AC on& she said they turn the whole building with heater so the AC didnt work. So since we have 4 people in the room it was hot so we decided open the windows and guess what it was sooooo noice with the traffic a whole night. We tried to sleep because we have to leave early than ignored the noisy traffic. Then between 5am to 5.30am the dump truck came it was horrible noise and i tooks 10 minutes i think... then another trash truck came in at 6.30ish. We slept at 11.30pm and woke up at 5am. Our plan leave the hotel at 10 it didn't happen since everybody awake we left the hotel at 7.30 and drive all the way to Denmark. It was not good experience. We totally disappointed. Then we paid the parking area the front desk lady said parking is €14 and we paid €18 from 8pm to 8am.. thats not a big problem i know parking is very expensive in Europe. I dont think we will stay again in that noisy hotel during the winter. The good thing in that hotel is close with bakery. Just cross the street there is a good baker
ie1 night family trip

Novotel Suites Hamburg City