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Hotel Palazzo dal Borgo

Photo gallery for Hotel Palazzo dal Borgo

Interior entrance
Standard Triple Room | Minibar, in-room safe, blackout curtains, free WiFi
Shower, free toiletries, hair dryer, slippers

Overview of Hotel Palazzo dal Borgo

Hotel Palazzo dal Borgo

4.0 star property
4-star hotel with bar/lounge, near Piazza di Santa Maria Novella
8.2 out of 10 Very good
8.2/10 Very good

516 verified guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
Via Della Scala 6, Florence, FI, 50123
Main amenities
  • Daily housekeeping
  • Valet parking
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Santa Maria Novella
  • Piazza di Santa Maria Novella - 2 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • Cathedral of Santa Maria del Fiore - 9 min walk
  • Piazza della Signoria - 10 min walk
  • Piazza del Duomo - 10 min walk
  • Uffizi Gallery - 12 min walk
  • Ponte Vecchio - 16 min walk
  • Historic Center - Downtown - 22 min walk
  • Pitti Palace - 1 min drive
  • Arno River - 2 min drive

Getting around

  • Peretola Airport (FLR) - 10 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Stazione Porta al Prado, Florence, Italy - 13 min walk
  • Unità Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 6 min walk


  • Buca Mario - 3 min walk
  • Shake Cafe - 3 min walk
  • Osteria dei Centopoveri - 1 min walk
  • Fiddler's Elbow - 2 min walk
  • Joshua Tree Pub - 2 min walk

About this property

Hotel Palazzo dal Borgo

When you stay at Hotel Palazzo dal Borgo, you'll be within a 15-minute walk of Cathedral of Santa Maria del Fiore and Piazza del Duomo. This upmarket hotel is also a short five-minute drive from Ponte Vecchio and Historic Center - Downtown. Fellow travellers like the helpful staff and breakfast. The property is only a short walk to public transportation: Unità Tram Stop is 4 minutes and Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 3 floors


  • Check-in time from 2 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets stay for free
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site valet parking (EUR 25 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Room service (limited hours)

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Built in 1480
  • Safe-deposit box at front desk
  • Library
  • Banquet hall


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Valet parking costs EUR 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.


This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

Does Hotel Palazzo dal Borgo offer free cancellation for a full refund?
Yes, Hotel Palazzo dal Borgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palazzo dal Borgo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palazzo dal Borgo?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Palazzo dal Borgo?
Yes. Valet parking costs EUR 25 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palazzo dal Borgo?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in is available.
What's the area around Hotel Palazzo dal Borgo like?
Hotel Palazzo dal Borgo is in Santa Maria Novella, a short 4-minute walk from Unità Tram Stop and 9 minutes' walk from Cathedral of Santa Maria del Fiore. Travellers recommend the hotel for its walkable location.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

chrissie, 3-night trip
Verified guest review

8/10 Very good

Dionis, 2-night trip
Verified guest review

8/10 Very good

Very good breakfast. Rooms need renovation
Elena, 2-night business trip
Verified guest review

6/10 Good

Jeffrey, 5-night family trip
Verified guest review

10/10 Exceptional

Jayne, 2-night trip
Verified guest review

10/10 Exceptional

Easily walkable from the train station, cute hotel, and nice neighborhood. The key must be returned to the desk each time you leave, but there was always a person there and the process was quick.
Amanda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful room with amazing views from both our bedroom and bathroom! The staff were so friendly and helpful. Walking distance from everything. Great breakfast in pretty outdoor patio. Coffee to order. Wonderful experience!
Nikki, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pretty nice property. Toilet needs to be fixed
MALCA S, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Ok, but ....
Overall good, but a few annoying bits when room was serviced ie no new replacement tea bags, no replacement shower soap for empty bottles, bottels of water not replaced in mini bar, etc.
2-night trip
Verified guest review

10/10 Exceptional

Great location and a fine family stay
A great place for a family stay. We were in a triple room with a spare sofa bed. Erfect location close to the main train station and historic center. The staff were always helpful. The building is historic dating back over 500 years and having once had TS Eliot stay. We were in one of the top floors so it got quite hot in the summer evenings and while there was Aircon we needed and were supplied another fan. Would recommend and return.
Graham, 4-night family trip
Verified guest review