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1 room, 2 adults

Hotel Playa Mazatlan - All Inclusive, Mazatlan, Mexico

3-star3 stars
Great for familiesThis property has good facilities for families.
On the beachThis property has described its location as on the beach.Ave Playa Gaviotas 202, PO Box 207, Mazatlan, SIN, 82110, Mexico

All-inclusive beachfront property with water park, near Playa Norte
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Wellness
Great wellness & sports facilities
Food
Delicious food

Hotel Playa Mazatlan - All Inclusive, Mazatlan, Mexico

from NZ$592
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Ocean View
  • Standard Room, 1 King Bed
  • Luxury Room

What’s around Hotel Playa Mazatlan - All Inclusive, Mazatlan, Mexico

Landmarks

  • In Zona Dorada
  • Playa Norte - 33 min walk
  • Mazatlan Aquarium - 36 min walk
  • Sea Shell City Museum - 3 min walk
  • Punta Camaron Beach - 3 min walk
  • Monument to the Family - 8 min walk
  • La Gran Plaza Mall - 26 min walk
  • Teodoro Mariscal Stadium - 27 min walk

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 31 min drive

At a glance

Key facts

Size

  • 400 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi (2-device limit) and wired Internet access in public areas

  • Free WiFi (2-device limit) and wired Internet access in rooms

Transport

Parking

  • Free valet parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach umbrellas
  • Beach towels
  • Water park
  • Number of outdoor pools - 5
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Children's pool
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 1955
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Dining and beverage availability limited at one or more venues

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Minibar
  • Airport transfers

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, SPA NO INCLUIDO ($). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

La Terraza - This beachfront buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Casa Roberto - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Georginis Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.

US George Sports Bar - This sports bar serves light fare only.

Hotel Playa Mazatlan - All Inclusive, Mazatlan, Mexico’s small print

Also known as

  • Hotel Mazatlan
  • Playa Mazatlan Hotel
  • Hotel Mazatlan Mexico Playa
  • Mazatlan Inclusive Inclusive
  • Hotel Playa Mazatlan
  • Hotel Playa Mazatlan - All Inclusive Mazatlan
  • Hotel Playa Mazatlan - All Inclusive All-inclusive property
  • Mazatlan Inclusive Inclusive
  • Hotel Playa Mazatlan - All Inclusive Mazatlan
  • Hotel Playa Mazatlan - All Inclusive All-inclusive property
  • Hotel Mazatlan Playa
  • Hotel Playa
  • Hotel Playa Mazatlan
  • Mazatlan Hotel
  • Mazatlan Hotel Playa
  • Mazatlan Playa
  • Playa Hotel Mazatlan
  • Playa Mazatlan

Policies

Children under 13 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.2 From 706 reviews

Exceptional 10.0
Jan 2020
Always pleasant stay.
Connie, us7 night family trip
Very good 8.0
Mazatlan vacation
Everything was good but the shower water temperature would change from hot to cold it wouldn’t stay warm or hot all the time
us2 night trip
Very good 8.0
Overall a great place, the facilities are a bit older but that was expected from the photos we saw. The buffet had some good options and it was a very good idea to make a reservation for the available restaurants.
Dominique, us3 night family trip
Good 6.0
Too noisy, rules changed from day to day, different answers from different people. Group treated poorly with varying service
Elaine, us4 night trip with friends
Good 6.0
You will be disappointed
When we arrived at 2:30 pm we were told that we had to wait until 3pm to get our room. We checked back at 3 pm but they hadn't even started to clean the room yet. We finally got in about 3:30 with no apologies from the staff. The room was next to an adjacent property that had very loud music until 3 am. The window was shaking from the noise. The system they have for making reservations for dinner was ridiculous and designed to make it as difficult as possible for guests to dine at the nicer restaurants on the property. You can only reserve on the same day as you dine by waiting in line starting at 9 am until 11 am at the specified desk in the lobby. When I went there at 10 am one day I was told that they were fully booked for that evening, yet the nicer restaurants were never fully occupied whenever I ate there. The main buffet restaurant served very basic and inexpensive Mexican food in an open air environment that was very hot and humid during October. The free tour that is offered as part of the all-inclusive plan is also very difficult to book and not available at all on the days of my stay. The hotel is old and poorly designed. Sewer gases come up through the shower drains and create quite a stink. The tv in our room was a little larger than a laptop screen and there were only three english channels.The staff were generally pleasant if you can speak Spanish.
William, us3 night trip

Hotel Playa Mazatlan - All Inclusive, Mazatlan, Mexico

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