Guests
All properties in Lucerne, Canton of Lucerne, Switzerland

Palace Luzern

Lakefront hotel with spa, near Lake Side Promenade

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Exterior
  • Exterior
  • Terrace/Patio
Terrace/Patio. Image 1 of 19.
1 / 19Terrace/Patio
Haldenstrasse 10, Lucerne, 6002, LU, Switzerland
  • Free WiFi
  • Parking available
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 129 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television

What’s around

  • On the boardwalk
  • Lake Side Promenade - 3 min walk
  • Chapel Bridge - 16 min walk
  • Loewenplatz - 10 min walk
  • Saint Peters Church - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests

What’s around

Landmarks

  • On the boardwalk
  • Lake Side Promenade - 3 min walk
  • Chapel Bridge - 16 min walk
  • Loewenplatz - 10 min walk
  • Saint Peters Church - 13 min walk

Getting around

  • Zurich Airport (ZRH) - 45 min drive
  • Lucerne Station - 16 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 16 min walk
  • Luzern Sgv Station - 23 min walk
  • Airport shuttle (surcharge)
map
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Haldenstrasse 10, Lucerne, 6002, LU, Switzerland

At a glance

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite valet parking (CHF 35 per night)
  • Offsite parking nearby (CHF 35 per night)
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Kayaking nearby
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1906
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

PALACE Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Restaurant Marlin - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Reservations are required.

Les Artistes - This restaurant serves breakfast only.

PALACE Bar & Living Room - This piano bar serves light fare only.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 40 for adults and CHF 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CHF 300 per vehicle (roundtrip)
  • TV service is available for an extra charge

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for CHF 75.00 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CHF 45 per pet, per night

ParkingPay at property

  • Valet parking costs CHF 35 per night
  • Parking is available nearby and costs CHF 35 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

Also known as

  • Luzern Palace
  • Palace Luzern
  • Palace Luzern Hotel
  • Palace Luzern Hotel Lucerne
  • Palace Luzern Lucerne
  • Palace Luzern Hotel
  • Palace Luzern Lucerne
  • Palace Luzern Hotel Lucerne

*See fees & policies for additional details or extra charges

FAQs

  • Yes. Valet parking costs CHF 35 per night.
  • Yes, pets are welcome. There's a charge of CHF 45 per pet, per night.
  • You can check in from 3 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Restaurant Marlin offers alfresco dining, seafood, and garden views. Nearby restaurants include China Restaurant Jialu National (5-min walk), Restaurant Padrino (6-min walk), and Takrai (6-min walk).
  • Yes, an airport shuttle is available. The charge is CHF 300 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min walk) is nearby.
  • Have fun with nearby activities such as kayaking and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna.