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All properties in Bilbao, Basque Country, Spain

Petit Palace Arana

Edwardian hotel, steps from Plaza Nueva

  • Free WiFi
From
NZ$132

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Superior Double Room, City View - City View
  • Standard Double Room - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 73.
1 / 73Hotel Front – Evening/Night
C/ Bidebarrieta, 2, Bilbao, 48005, Vizcaya, Spain
8.4.Very good.
  • Room was TINY and worn. Could use a refresh. Additionally, the window in the room opened…

    Mar 5, 2020

  • Pleasant and helpful staff. Perfect location. Comfortable stay. Hotel undergoing…

    Jan 13, 2020

See all 228 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Shopping
Convenient
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 64 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Air conditioning

What’s around

  • In Bilbao Old Town
  • San Nicolas Church - 2 min walk
  • Santiago Cathedral - 2 min walk
  • Plaza Nueva - 3 min walk
  • Museum of Archaeology Bizkaya - 4 min walk
  • Etxebarria Park - 11 min walk
The property is closed between June 28 and July 31.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Basic Double Room
  • Quadruple Room
  • Superior Double Room, City View
  • Triple Room

What’s around

Landmarks

  • In Bilbao Old Town
  • San Nicolas Church - 2 min walk
  • Santiago Cathedral - 2 min walk
  • Plaza Nueva - 3 min walk
  • Museum of Archaeology Bizkaya - 4 min walk
  • Etxebarria Park - 11 min walk
  • Bilbao Fine Arts Museum - 18 min walk
  • Guggenheim Museum Bilbao - 21 min walk
  • Bilbao Exhibition Centre - 5.3 mi / 8.6 km

Getting around

  • Bilbao Airport (BIO) - 21 min drive
  • Vitoria (VIT) - 47 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao-Abando Station - 6 min walk
  • Bilbao Zabalburu Station - 12 min walk
  • Arriga Tram Stop - 1 min walk
  • Casco Viejo Station - 4 min walk
  • Abando Tram Stop - 4 min walk
map
See on map
C/ Bidebarrieta, 2, Bilbao, 48005, Vizcaya, Spain

At a glance

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)

Things to do

  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1909
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 7.5 for adults and EUR 7.5 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property offers central heating or air conditioning, depending on the season.

Also known as

  • Petit Arana
  • Petit Palace Arana
  • Petit Palace Arana Bilbao
  • Petit Palace Arana Hotel
  • Petit Palace Arana Hotel Bilbao
  • Petit Palace Arana Hotel
  • Petit Palace Arana Bilbao
  • Petit Palace Arana Hotel Bilbao

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Petit Palace Arana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between June 28 and July 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, pets are welcome. Food and water bowls are available.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Ekain (3-min walk), Gure Toki (3-min walk), and Charly (3-min walk).
  • No, this hotel doesn't have a casino, but Gran Casino Bilbao (10-min walk) is nearby.
  • Have fun during the warmer months with activities nearby such as hiking.
8.4.Very good.
  • 10.0.Exceptional

    The Staff, particularly Maria, were excellent and answered any questions we had. The shower in the room was not great as the bar did not extend out far enough to be able to stand under it

    3 night romance trip, Dec 12, 2019

    Verified Expedia guest review

  • 6.0.Good

    Great location & breakfast but needs attention.

    Staff was very friendly. Room was small and oddly furnished. The bathroom was quite large but there was NOWHERE to put toiletries or towels. No hooks, no counters. It was odd. They had room for a huge piece of furniture in the corner or hooks or storage under the sink. But nothing. And they had a metal stopper on the ground that twice we fell victim to when walking barefoot into the bathroom. Dangerous. The floors were so thin that when the people above me were in their bathroom, I truly thought they were in mine. Our room was at the top of the open stairs. We could hear anyone who came into the hotel and the staff in the early morning. We had no real window. Who knew? There was one in bathroom and one in bedroom and they both opened up to a creepy, dingy and dark maintenance rooftop. That said, the location is perfect, staff helpful, breakfast lovely and included.

    Kristin, 1 night trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location on the edge of the old city. Easy to walk to sites in old city and along the river into town. City tram across street. Newer bathroom improvements were very nice.

    2 night romance trip, Oct 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very friendly staff, great cleaners, nice breakfast (but I would recommend putting a little note that the coffee machine has a swipe screen for more options....I see everyone struggling to find regular Americano). Room was small but okay. Last day the airco was freaking, going automatically on and off, no way to turn it off completely. But it was okay as the room is quite hot.

    Adrianus, 4 night trip, Oct 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good Location

    The location is great

    3 night trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The bathroom was a bit cramped for space, which is my only complaint.

    1 night romance trip, Sep 26, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Good location but way to close to all people begging in streets and very crowded... hotel is very old, rooms are awful and the hotel is too expensive for that its for... if you are just to visit the old town probably is good option if dont mind outdated hotel... We had to move to another hotel since we had a car and the place dont have parking. -

    JoseC, 3 night romance trip, Sep 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    4 stars for helpfulness

    Pleasant stay! Close to everything, staffs were so helpful. Enjoyed using the complimentary bike :)

    2 night trip, Sep 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Ideal situation with very poor reception.

    Ideally situated. But: we were there during the semana grande and when we arrived in the evening, all streets aroud the hotel were closed. At the reception, they mentioned a parking without being able to tell us exactly how to get there and without being able to give us a map of the town. Finally a very nice policeman gave us an address of a Parking and a map and told us about the places to be seen. Second day same scenario. And again a policeman told us that a Parking in the closed zone and rather near the hotel was nevertheless accessible. The room was more or less OK, but some more maintenance would have been of advantage.

    GILBERT, 2 night romance trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location on the edge of the old town and just across the bridge from the new. Everything within walking distance, clean and comfortable

    3 night romance trip, Aug 17, 2019

    Verified Expedia guest review

See all 228 reviews