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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Best Western Melbourne City, Melbourne, Australia

3.5-star3.5 stars
16 Spencer Street, Melbourne, VIC, 3000, Australia

City-center hotel within walking distance of SEA LIFE Melbourne
  • Free WiFi
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Great location
Fantastic service
Good internet service
More comfort would be nice

Best Western Melbourne City, Melbourne, Australia

from NZ$88
  • Matchbox
  • Standard Trio Room
  • Standard Twin Room
  • Shoebox
  • Rooftop Apartment
  • Standard King Room
  • Courtyard Room - Pet Friendly

What’s around Best Western Melbourne City, Melbourne, Australia


  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Marvel Stadium - 15 min walk
  • Melbourne Central - 21 min walk
  • Melbourne Cricket Ground - 31 min walk
  • University of Melbourne - 33 min walk
  • RMIT University - 26 min walk
  • The District Docklands - 27 min walk

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 19 min drive
  • Melbourne, VIC (MEB-Essendon) - 15 min drive
  • Melbourne, VIC (AVV-Avalon) - 38 min drive
  • Southern Cross Station - 6 min walk
  • Flinders Street Station - 14 min walk
  • Showgrounds Station - 8 min drive
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 23 min walk
  • North Melbourne Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-11:00 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated poor



  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping

Special features


Oliviers Cafe - This café specializes in local cuisine and serves breakfast and brunch.

Best Western Melbourne City, Melbourne, Australia’s small print

Also known as

  • Hotel Pensione
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel
  • Best Melbourne City Melbourne
  • Best Western Melbourne City Hotel
  • Best Western Melbourne City Melbourne
  • Best Western Melbourne City Hotel Melbourne
  • Hotel Pensione Melbourne
  • Melbourne Hotel Pensione
  • Melbourne Pensione
  • Melbourne Pensione Hotel
  • Pensione Hotel
  • Pensione Hotel Melbourne
  • Pensione Melbourne
  • Pensione Melbourne Hotel


Tax ID - 68932034202

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 100 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Late check-out can be arranged for an extra charge of AUD 20 (subject to availability)

Self parking costs AUD 35 per day with in/out privileges

Parking is available nearby and costs AUD 35 per night

Continental breakfast is offered for an extra charge of AUD 15 for adults and AUD 15 for children (approximately)

Pets are allowed for an extra charge of AUD 30 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.2 From 1,156 reviews

Very good 8.0
Good experience , small hotel but comfortable
TAN, gb7 night trip
Exceptional 10.0
Conveniently Located in the CBD
Best location I've had so far on my trips to Melbourne. With trams, trains and buses almost outside your door movement around the city is quick and easy or fine for a comfortable walk to shopping, restaurants, theatre, and galleries. It's great when traveling early or late as bus to the airport is in walking distance.
Norman, au5 night trip
Very good 8.0
All was good, however the stars could smile a bit more, but overall were friendly. Booked thinking I was getting two twin beds and got two two singles I could only just fit in the bed. No rubies bin in room only in the toilet. More milk is required in the room as I only had 2 tiny milks 15 mil if that. Overall 7 out of 10. Not worth $230 I paid
Giuseppe, au1 night trip with friends
Exceptional 10.0
Really nice base for a Melbourne weekend
A very comfortable place to stay with excellent location. Close to major train station and many trams. Also easy to walk just about anywhere from this hotel. Sun deck is also a nice bonus. Shower is tiny but fine. Only downside is the drier takes multiple cycles to get clothes dry, in my case 3 still didn’t work.
as3 night trip
Very good 8.0
Easy to find straight off the SkyBus and the check in staff were very accommodating. The room was reasonable (bathroom the smallest I’ve ever had!), but looked directly into another hotel room. My room needed some updating- there was a hole in the carpet, the curtain wasn’t at its best, the tap was loose (and over sprayed the sink) and it felt a bit tired but the bed was lovely, especially after 30+hours of travelling. I would use it again as it was so convenient for getting around town.
gb1 night trip

Best Western Melbourne City, Melbourne, Australia

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