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Hotel Indigo Venice - Sant'Elena, an IHG Hotel

4-star hotel with restaurant, near Giardini della Biennale

  • Free WiFi
From
NZ$189

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Garden View
  • Bathroom
  • Hotel Bar
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1 / 98Hotel Bar
9.2.Superb.
  • Fab hotel in the middle of a local residential area~ so very few tourists. Easy to get…

    Sep 9, 2020

  • The location, the buildings, the decor and service were outstanding. The breakfast was…

    Feb 13, 2020

See all 168 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Transport options
Convenient
  • Free WiFi
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 75 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center

For families

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Castello
  • Bridge of Sighs - 27 min walk
  • St. Mark's Basilica - 29 min walk
  • Doge's Palace - 29 min walk
  • St. Mark's Square - 30 min walk
  • La Fenice Opera House - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Premium Room (Superior)
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Superior Room (2 BD, 2 PERS)
  • Junior Suite, Garden View
  • Suite, 1 King Bed
  • Duplex, Terrace (Suite)
  • Superior Room, 1 Queen Bed, Non Smoking (Inner Garden)
  • Standard Room
  • Room, 1 King Bed, Accessible (Mobile Roll In Shwr)

Location

  • In Castello
  • Bridge of Sighs - 27 min walk
  • St. Mark's Basilica - 29 min walk

What’s around

Landmarks

  • In Castello
  • Bridge of Sighs - 27 min walk
  • St. Mark's Basilica - 29 min walk
  • Doge's Palace - 29 min walk
  • St. Mark's Square - 30 min walk
  • La Fenice Opera House - 35 min walk
  • Rialto Bridge - 36 min walk
  • Grand Canal - 42 min walk
  • Giardini della Biennale - 9 min walk
  • Piazzale Roma - 2.7 mi / 4.4 km
  • Port of Venice - 6.5 mi / 10.4 km

Getting around

  • Marco Polo Airport (VCE) - 123 min drive
  • Porto Marghera Station - 75 min drive
  • Venice Carpenedo Station - 80 min drive
  • Oriago Station - 85 min drive

At a glance

Hotel size

  • This hotel has 75 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 735
  • Conference space size (meters) - 68
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Jetted bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - Overlooking the garden, this restaurant specializes in regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Small print

Also known as

  • Hotel Sant' Elena Venice
  • Hotel Indigo Venice Sant'Elena
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel Hotel
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel Venice
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel Hotel Venice
  • Hotel Indigo Venice Sant'Elena
  • Hotel Indigo Sant'Elena
  • Indigo Venice Sant'Elena
  • Indigo Sant'Elena
  • Indigo Venice Sant Elena

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

Pet deposit: EUR 10 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Indigo Venice - Sant'Elena, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Indigo Venice - Sant'Elena, an IHG Hotel.
  • Yes, dogs stay free. A deposit of EUR 10 per night is required. Service animals are exempt from fees.
  • You can check in starting at 2:00 PM. Check-out time is noon. Express check-out is available.
  • Yes, Restaurant offers alfresco dining, regional cuisine, and garden views. Nearby restaurants include Trattoria dai Tosi (12-min walk), Hostaria All'Ombra (13-min walk), and Le Spighe (14-min walk).
  • No, this hotel doesn't have a casino, but Casino of Venice (1.9 mi) and Ca' Noghera Casino of Venice (6.5 mi) are both nearby.
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel has a garden.
9.2.Superb.
  • 10.0.Exceptional

    I liked how it was clean and the staff was nice. Breakfast was delicious. And the location was great because there wasn’t a lot of people around.

    2 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good but could be great.

    Garden rooms are compact, mfortable enough with lots of thoughtful extras

    Andrew, 3 night trip, Oct 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We were very happy with our stay at Hotel Indigo

    This was a very pleasant stay for us. The customer service was excellent, and the room was very clean (a bit on the small side but the room compliments made up for it). The breakfast each day was delicious with a wide assortment of choices, a clean display, and the barista made the best cappuccinos. We loved the location of the hotel which was a bit away from the hustle and bustle and right next to a park where we could run along the water each morning. There is also a water bus stop close to the hotel which is very convenient.

    Michael, 3 night trip, Sep 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Renovated rooms, great breakfast and easy to commute around islands

    3 night romance trip, Sep 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Totally recommend it.

    The hotel location is not close to duomo but waterbus is 2 minutes from hotel. There's a beautiful park right next to hotel and a ristorante. Venice bieanalle location is at walking distance. Hotels inner garden is very relaxing. Also foods are great. A little detail about the pillows at the chairs, there are ottoman sultans. Thanks for the hotel staff they were kind and helpfull to us.

    Ahmet onur, 2 night romance trip, Aug 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I adore this indigo chain of hotels, never been disappointed in any that I have stayed in.

    2 night romance trip, Aug 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Would stay again

    Beautiful property, updated from top to bottom recently (last year?). Super comfortable bed and room. Very kind staff. Bar area is beautiful too. Only issue was that our room was sort of below ground level whereas I thought from the hotel website that all the rooms opened out onto the lawn. Our windows looked out onto a ditch or something. The room still had large windows and very high ceilings so that helped. A little far from the busier part of town but there’s a water taxi stop less than 5 min walk away.

    3 night trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Venice is definitely a must see.

    aaron w, 4 night trip, Aug 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant stay

    Hotel was clean and staff were very friendly and helpful. We had coffee, tea and water ready in our room every morning. Area was just perfect, a few minutes walk and there was beautiful park and the water bus station. Only disappointment was that the drinks were quite expensive from the hotel!

    3 night family trip, Aug 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I mistakenly thought I booked a room with two beds. The concierge was very pleasant and made the switch. The staff, especially Daniella was such a delight to interact with.

    3 night trip with friends, Jul 23, 2019

    Verified Travelocity guest review

See all 168 reviews