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1 room, 2 adults

Hilton Vancouver Metrotown

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
6083 McKay Ave, Burnaby, BC, V5H2W7, Canada

Suburban hotel with restaurant, near Metropolis at Metrotown
  • Free on-the-go breakfast and free Internet
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great stay! Very friendly and accommodating staff. Smart solution to the "bagged…Apr 24, 2021
  • The front staff moved us to a quieter room, and was an upgrade to a suite. Very friendly…Apr 22, 2021

Hilton Vancouver Metrotown

from NZ$210
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Suite, 1 King Bed with Sofa bed
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Queen Beds, Business Lounge Access
  • Deluxe Room, 1 King Bed (High Floor)
  • Deluxe Room, 2 Queen Beds (High Floor)
  • Deluxe Suite, 1 King Bed
  • Studio Suite, 1 King Bed
  • Suite, 1 Bedroom, Executive Level
  • Room (Parlor)
  • Room, 1 King Bed (Shower)

What’s around Hilton Vancouver Metrotown

Landmarks

  • In Metrotown
  • Metropolis at Metrotown - 10 min walk
  • Rogers Arena - 6.8 mi / 10.9 km
  • BC Place Stadium - 7.2 mi / 11.6 km
  • Robson Street - 7.6 mi / 12.2 km
  • Granville Island Public Market - 7.7 mi / 12.5 km
  • Vancouver Convention Centre - 9.5 mi / 15.3 km
  • Simon Fraser University - 11.4 mi / 18.3 km

Getting around

  • Vancouver International Airport (YVR) - 29 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 29 min drive
  • Pitt Meadows, BC (YPK) - 33 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Vancouver Waterfront Station - 15 min drive
  • Port Moody Station - 17 min drive
  • Metrotown Station - 5 min walk
  • Patterson Station - 9 min walk
  • Royal Oak Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 75 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas (1-device limit)

  • Free wired Internet access in rooms

Transport

Parking

  • Covered onsite self parking (CAD 19.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 14477
  • Conference space size (meters) - 1345
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 1999
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Time and Place - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hilton Vancouver Metrotown’s small print

Also known as

  • Hilton Metrotown
  • Vancouver Metrotown Hilton
  • Burnaby Hilton Metrotown
  • Hilton Burnaby
  • Hilton Hotel Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel Burnaby
  • Hilton Metrotown Vancouver
  • Hilton Vancouver Metrotown
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Hotel Burnaby
  • Metrotown Hilton
  • Metrotown Hilton Vancouver
  • Vancouver Hilton Metrotown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from March to November.
  • Pool access available from 6:00 AM to 11:00 PM.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Optional extras

    Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered self parking costs CAD 19.00 per night with in/out privileges

    Rollaway beds are available for CAD 15.0 per night

    Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)

    Service animals exempt from fees

    WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Vancouver Metrotown

    • Does Hilton Vancouver Metrotown offer free cancellation for a full refund?
      Yes, Hilton Vancouver Metrotown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hilton Vancouver Metrotown?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hilton Vancouver Metrotown?
      Yes. Self parking costs CAD 19.00 per night. Electric vehicle charging is available.
    • Is there a pool at Hilton Vancouver Metrotown?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
    • Are pets allowed at Hilton Vancouver Metrotown?
      Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
    • What are the check-in and check-out times at Hilton Vancouver Metrotown?
      You can check in from 4:00 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Hilton Vancouver Metrotown?
      Yes, there's an onsite restaurant, Time and Place. Nearby restaurants include Isami Sushi (3-min walk), Dinesty Dumpling House (3-min walk), and trattoria Burnaby (4-min walk).
    • Is there an onsite casino at Hilton Vancouver Metrotown?
      No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
    • What is there to do at Hilton Vancouver Metrotown and nearby?
      Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center.

    Recent reviews

    Fabulous 8.6 From 673 reviews

    Exceptional 10.0
    Highly recommend
    The front desk staff that checked us in was fabulous. She made our trip even more spectacular. Totally recommend! The location is perfect too
    ca1 night family trip
    Exceptional 10.0
    Good choice
    Very friendly professional staff.
    Sharon, ca3 night trip
    Exceptional 10.0
    Good location for us
    Keith, ca8 night family trip
    Exceptional 10.0
    Fabulous hotel, staff and location!
    We stayed at The Hilton Metrotown for 5 nights for both work and as a family. It was awesome! The staff were super friendly and accommodating, the hotel was very clean and felt new (not sure when it was built). The pool/hot tub/gym area was really great and so nice to have all to ourselves (because of COVID you have to book it and get it all to yourself for an hour!). They can’t do their usual breakfast right now, but they still offer banana bread, muffins, yogurt and some fruit plus drinks every morning. It was only one block from Metrotown with a green space nearby and walking distance to the sky train if you need that and anything else you need really. It was a great experience and we will definitely stay again!
    Kaela, ca4 night family trip
    Exceptional 10.0
    Covid friendly Clean and comfortable I wish the parking was free As it was a bit pricey for over night parking Thank you
    Elena, ca2 night business trip
    Exceptional 10.0
    Hilton at metropolis
    Convenient location. Excellent staff. Issues resolved right away. Clean and comfortable.
    Van, ca1 night family trip
    Exceptional 10.0
    Great!
    3 day stay, staff was very nice, very accommodating, I forgot a couple of things and they brought them to me no problem even at 3:30 am! Room was clean, could request housekeeping or not. Would definitely stay again. I left something in hotel and they found it no problem. Overall great!
    Dona, ca3 night family trip
    Very good 8.0
    Modern, clean, friendly. Walking distance to mall, park, gym, grocery.
    ca1 night business trip
    Exceptional 10.0
    Repeat Visits
    I’ve stayed at this hotel multiple times now and keep coming back. Check in was easy. The entire hotel is up to Hilton’s standards. $19 for overnight parking. Rooms are spacious. Beds are very comfortable. The breakfast in a box due to COVID is fine fine. I wish you could change source on the TV so I could play a movie or Netflix from my phone. Otherwise great place to sleep.
    Erik, ca1 night family trip
    Exceptional 10.0
    Just an overall excellent experience. Excellent staff and beautiful room. Fantastic food in the restaurant. Only poor mark I will give is they didn’t tell you that the parking is another $20/night. That would have been nice to know BEFORE we parked.
    Toni, ca1 night romance trip

    Hilton Vancouver Metrotown