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Courtyard by Marriott Isla Verde Beach Resort

4-star beachfront hotel with casino, near Balneario de Carolina

  • Free WiFi
From
NZ$440

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1 / 115Guest Room
8.2.Very good.
  • Spectacular view! Clean, roomy. Food was below expectations, but the ambiance was great.

    Mar 19, 2021

  • Espectacular ocean views from my room , everything clean

    Feb 12, 2021

See all 1,007 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Dining options
Walkable
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 260 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels

What’s around

  • In Isla Verde
  • Balneario de Carolina - 3 min walk
  • Carolina Beach - 18 min walk
  • Isla Verde Beach - 13 min walk
  • Pine Grove Beach - 1 min walk
  • Barbosa Park - 2.9 mi / 4.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Balcony, Partial Ocean View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Queen Beds, Balcony, Oceanfront
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Non Smoking
  • Room, 2 Queen Beds, Balcony, Partial Ocean View
  • Room, 2 Queen Beds, Non Smoking, Pool View
  • Room, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Balcony

Location

  • In Isla Verde
  • Balneario de Carolina - 3 min walk
  • Carolina Beach - 18 min walk

What’s around

Landmarks

  • In Isla Verde
  • Balneario de Carolina - 3 min walk
  • Carolina Beach - 18 min walk
  • Isla Verde Beach - 13 min walk
  • Pine Grove Beach - 1 min walk
  • Barbosa Park - 2.9 mi / 4.7 km
  • Condado Beach - 5.5 mi / 8.9 km
  • University of Puerto Rico - 4.8 mi / 7.7 km
  • Casino del Mar at La Concha Resort - 4.9 mi / 7.8 km
  • Pan American Pier - 6.4 mi / 10.4 km
  • Puerto Rico Convention Center - 6.5 mi / 10.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

At a glance

Hotel size

  • This hotel has 260 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15 per day; includes in/out privileges)
  • Onsite valet parking (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Free bicycles on site
  • Surfing/boogie boarding on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Free bicycles on site
  • Surfing/boogie boarding on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Courtyard Isla Verde
  • San Juan Marriott Isla Verde
  • Courtyard Marriott San Juan Isla Verde Hotel
  • Courtyard Marriott Isla Verde
  • Courtyard Marriott Isla Verde Hotel
  • Courtyard Marriott Isla Verde Beach Resort Carolina
  • Courtyard Marriott Isla Verde Beach Resort
  • Courtyard Marriott Isla Verde Beach Carolina
  • Courtyard Marriott Isla Verde Beach
  • Courtyard by Marriott San Juan Isla Verde
  • Courtyard by Marriott Isla Verde Beach Resort Hotel
  • Courtyard Isla Verde San Juan
  • Courtyard by Marriott Isla Verde Beach Resort Carolina
  • Courtyard by Marriott Isla Verde Beach Resort Hotel Carolina
  • Courtyard Marriott Isla Verde Hotel San Juan
  • Courtyard Marriott San Juan Isla Verde
  • Courtyard San Juan Isla Verde
  • Marriott Isla Verde San Juan
  • Marriott San Juan
  • Marriott San Juan Isla Verde
  • San Juan Courtyard Marriott Isla Verde

Optional extras

Self parking costs USD 15 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 16.95 for adults and USD 9.00 for children (approximately)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: 19.98 percent of room rate

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Faxes

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Courtyard by Marriott Isla Verde Beach Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 15 per day. Valet parking costs USD 25 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Marisqueria Atlantica (2.1 mi), Panadería Espana (2.1 mi), and El Nuevo Acuario (2.3 mi).
  • Yes, there's a casino, featuring 314 slot machines.
  • Have fun with onsite activities like surfing, volleyball, and cycling. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Courtyard by Marriott Isla Verde Beach Resort also has a casino and a fitness center, as well as a garden.
8.2.Very good.
  • 10.0.Exceptional

    Great place to stay

    Nice location close to the airport with easy access to Isla Verde, Condado, & Old San Juan. Beautiful grounds, pool, & beach.

    4 night trip, Feb 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great !!!!! god bless you all I love it a lot of police officers around the area when I went to take a morning walk 6:00 am

    Mayra, 1 night business trip, Jan 30, 2021

    Verified Expedia guest review

  • 6.0.Good

    I don’t like they didn’t clean the room and too much noise in the night time

    Omaya, 3 night family trip, Jan 28, 2021

    Verified Expedia guest review

  • 6.0.Good

    Some of the staff members are rude. House keeping staff was lazy. Bed was never made. Coffee maker was broken. I was once asked upon leaving my room if they could do less to clean and asked only if I needed soap. The dinner crew for dining was awful. Food took an hour to receive and was not hot. Some of my friends didn't get served so they left and it cost 90 usd per head. They re-use throw away plastic cups during covid. I asked for water and the cup smelled like Margarita and other beverages. The ocean view was good the beach was great except none of the activities listed on Verde beach existed had to walk the shore toward another resort to find the activities listed. The specialty drinks were good and fair in price.

    3 night trip with friends, Jan 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall service and facilities are very nice , restaurant and menu is very varied

    1 night family trip, Jan 22, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I really liked he hotel resort and the private beach. The water and sand was very clean. The beach had great waves too. The restaurant Sirena was right off the beach so was very convenient if I wanted a drink. All other restaurants were closed due to COVID so not many options. They were very strict with mask wearing so I felt safe. I was totally not up by mosquitoes when sitting by the restaurant by the beach at night. Apparently there’s mosquitoes called Nooseeums that are hard to detect. I was very upset to have welts all over my body on just the second day there that was very disappointing and uncomfortable. The hotel had an announcement card in the closet of the room regarding the mosquitoes which I found to not be effective. The jacuzzi was dirty the night I arrived so I didn’t dare get in and since it was I never bothered getting in the pool.

    Soami, 4 night trip with friends, Jan 20, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel had all the safety measures to prevent COVID. My family and I felt safe. What I missed ...there is no coffee service in the room. That would have been a plus 😊. Overall I would come back.

    MARIA, 1 night family trip, Jan 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I love service I got from Carlos by the beach & pool area. He mad use feel comfortable as possible. Great customer service

    3 night romance trip, Jan 15, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very convenient location. Nice property. Second time visiting. Excellent

    2 night trip with friends, Jan 15, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Beautiful Stay

    Our stay was definitely beautiful experience, we will absolutely be staying there again. Thank you!!!

    Antonio, 4 night trip, Jan 14, 2021

    Verified Hotels.com guest review

See all 1,007 reviews