Douglas Inn And Suites

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Overview of Douglas Inn And Suites

Douglas Inn And Suites

2.0 star property
Mediterranean motel in Cleveland

8.4/10 Very good

991 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is $183
Price available on 29/06/2022
Map
2600 Westside Drive NW, Cleveland, TN, 37312
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • Cleveland State Community College - 3 min drive
  • Lee University - 4 min drive
  • North Cleveland Church of God - 5 min drive
  • Cleveland Speedway - 8 min drive
  • Tri-State Exhibition Center - 6 min drive
  • Hiwassee Wildlife Refuge - 20 min drive
  • Harrison Bay State Park - 27 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive
  • McGhee Tyson Airport (TYS) - 82 min drive

About this property

Douglas Inn And Suites

Douglas Inn And Suites puts you 2.5 mi (4 km) from Lee University. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 8 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 40 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM

Taking the kids

  • Children stay free

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ziplining nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 40-inch TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 35.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 13 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.9/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Disappointed
The bed was old, not comfortable. VERY POOR LIGHTING IN ROOM. NO LIGHTS OVER SINK. I STRONGLY DISCOURAGE ANYONE STAYING
Norma, 3-night trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not a clean room!
The sheets and pillowcase were stained with spots. i checked for bed bugs due to the lack of sanitation! Very unsanitary and unappealing. The furniture/chair in the room was old and stained and i chose not to sit it in due to the ugly appearance and questionable cleanliness! Very disappointed. I chose to spend a little more money to stay here, over a Motel 6, but was highly disappointed. It did not meet up to the high ratings on the website. Would not stay here again and would not recommend it to anyone. i brought it to the attention of the front desk, but the staff said that the new linens were being ordered..... that was not a suitable excuse for the lack of cleanliness! The shower was remodeled and very nice. Bedding, NOT SO MUCH!
Robert, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Predrag, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty Hotel!!!
This hotel was horrible!! The comforter, sheets, pillows, and pillowcases were stained and room smelled like mold!! My husband and i had to purchase a brand new set of SHEETS, COMFORTER SET!! FOR THE BED. The furniture was OLD AND FALLING APART . THE DRAWERS WAS BROKEN AS WELL AS THE TABLE!! ALL FURNITURE WAS OUT DATED!! I was so DISAPPOINTED!! THE TOWELS HAD BLOOD STAINS ON THEM!!!! THIS WAS THE WORSE HOTEL EVER!! I DIDN'T USE ANYTHING IN THAT ROOM 😕 The only thing that was clean and updated was the bathroom. I CLEANED EVERYTHING IN THAT ROOM WITH MY OWN CLEANING SUPPLIES!!! THE ONLY REASON MY HUSBAND AND I STAYED WAS THERE WASNT ANYMORE VACANT HOTELS IN THE AREA AND WE CLEANED IT OURSELVES TO MAKE IT COMFORTABLE TIL WE DEPARTED. Online photos of this hotel are FALSE!!!
sharlene, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

ADDITIONAL KEYS TO OUR ROOM GIVEN OUT!
We checked in with Paula, paid extra because we have a pet, met someone at Cracker Barrel, came back and met the guests in the room next to us to find out "THAT THE SECOND SHIFT DESK ATTENDANT GAVE THEM A KEY FOR OUR ROOM, THEY OPENED THE DOOR WHILE WE WERE GONE, AND IMMEDIATELY WENT TO THE DESK"! WHEN WE RETURNED OUR KEY WOULD NOT WORK, OH NO PROBLEM SAID THE SAME DESK ATTENDANT, NOT TELLING US WHAT HAPPENED! OUR BELONGINGS ALONG WITH OUR PET WERE IN THE ROOM! NOT AGAIN! SORRY DOUGLAS INN YOU HAVE BEEN CONVIENT, NOT NOW! NO ONE HAS REACHED OUT TO US AND I REPORTED IT THE NEXT MORNING UPON CHECK OUT!
rae, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

6/10 Good

My review
The construction was a nice touch, very loud 😬
Annmarie, 1-night business trip
Verified Hotels.com guest review