Van der Valk Hotel Gent

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Terrace/patio
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Overview of Van der Valk Hotel Gent

Van der Valk Hotel Gent

4.0 star property
4-star hotel in Ghent with spa and restaurant

9.1/10 Superb

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $174
Price available on 26/06/2022
Map
Akkerhage 10, Ghent, 9000
Main amenities
  • 263 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Coffee shop/cafe
  • 12 meeting rooms
  • 24-hour front desk
For families
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Digital TV service
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Citadel Park - 37 min walk
  • Ghelamco Arena - 1 min drive
  • Ghent University Hospital - 2 min drive
  • Ghent University - 14 min drive
  • Saint Bavo Cathedral - 14 min drive
  • Belfry of Ghent - 15 min drive
  • Graffiti Street - 15 min drive
  • Flanders Expo - 8 min drive
  • Ghent Town Hall - 15 min drive
  • Monastery of the Carmelite Fathers - 16 min drive
  • Gravensteen Castle - 17 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 38 min drive
  • Gentbrugge Station - 4 min drive
  • Melle Station - 7 min drive
  • Merelbeke Station - 9 min drive

About this property

Van der Valk Hotel Gent

Van der Valk Hotel Gent features a rooftop terrace and puts you 1.9 mi (3.1 km) from Citadel Park. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer Smart TVs and free WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 263 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Toys

What to do

  • Bicycle tour information

Working away

  • 12 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Rooftop terrace
  • Fitness center
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower

Languages spoken

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Weleda City Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Coccote - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
De Brasserie - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
Skybar - Onsite cocktail bar. Open select days.
Coffeecorner - Onsite lobby lounge. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: EUR 0.85 per person, per night. This fee does not apply to children under 12 years of age.
  • Tourism fee: EUR 3.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 23.50 for adults and EUR 10.50 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 10.0 per stay
  • Rollaway beds are available for EUR 19.5 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Van der Valk Hotel Gent Hotel
Van der Valk Hotel Gent Ghent
Van der Valk Hotel Gent Hotel Ghent

Frequently asked questions

Overall score and ratings

9.1

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Good hotel but late breakfast
Very modern and comfortable hotel. Street access to the hotel is confusing. Breakfast start from 07 AM and it is too late for most of people who has to start working from 08AM.
Marko, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Luxury Hotel in an Industrial Area
I guess I did not do my homework on this hotel which is a 15 minute drive from the city centre - being on holiday we were looking to visit the old part of Ghent - saying that the hotel booked us a taxi to the city centre (€17.5 on the way there, €15.50 on the way back). It was also confusing to find due to the industrial area that surrounds the hotel and the huge building next door (it looked like an arena of some sort. - football?). There was a massive parking area around the hotel and a large underground garage - there was little spare space. However when we checked in it was clearly a huge luxury hotel. Having paid a reasonable price for the room we were taken aback by the Euro 25 per person breakfast charge. We were then told that the hotel was so busy we would have to chose a hotel one hour time slot. With nothing but industrial sites (and a Holiday Inn) in the area we had no option but to pay up. Our bedroom on the 8th floor was large and luxurious but the space was not brilliantly used - we had a huge lobby area but the room itself was not over large. The bathroom was very nice with a large shower and we had a separate wc. We did not understand the complex lighting system which meant that the on switch appeared to be solely on a pad in the lobby area but the bedside switches just dimmed the lights - the bendy bedside lights would not stay in position meaning that you had to have the main room lights on to read. The bed was super comfortable and we slept well.
Alistair, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Short nice stay.
We stayed one night. The hotel was pleasantly very nice. Its relatively a new hotel and it shows overall. The vibe was really nice there. And we would love to visit them again.
Sana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely new hotel with nice layout and friendly staff. Area is next to some industrial park and football stadium - which is okay if you want to stay in the hotel or use car / public transport to go about .
Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Overall excellent stay, the decor of the hotel is fresh, interesting and modern. Easy to reach from the motorway and ample parking. Check in was quick and efficient and the room was very spacious with nice touches such as being able to stream content on the TV from your phone. Only criticism would be the mattress topper moving too easily on the bed meaning I had to adjust a few times.
Oliver, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The breakfast was really good. Rooms are poorly designed without bathroom door, terrible beds sliding apart creating hole in the middle. Cheap bedsheets. Pretty strong smell of sewage in the bathroom.
Oleg, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Danny, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect ... I like this hotel a lot
Louai, 1-night business trip
Verified Hotels.com guest review