Guests
All properties in Beckley, West Virginia, United States of America

Tru by Hilton Beckley

No-frills hotel in Beckley

  • Free parking
From
NZ$172

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

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  • Tru by Hilton Beckley
  • Tru by Hilton Beckley
  • Tru by Hilton Beckley
  • Tru by Hilton Beckley
Tru by Hilton Beckley. Image 1 of 2.
1 / 2Tru by Hilton Beckley
    162 NEPTUNE DRIVE, Beckley, 25801, WV, United States of America
    8.8.Fabulous.
    • Just the basics in room. Did like walk in shower. Very clean, overall i’d give our stay…

      Nov 18, 2021

    • staff is very efficient and friendly, the hotel and room was very clean. The mattress and…

      Nov 15, 2021

    See all 88 reviews

    Official standards

    This property advises that it adheres to CleanStay (Hilton) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Social distancing measures are in place
    • Contactless check-in is available
    • Protective clothing is available to guests
    • Masks are available to guests
    • Guests are provided with free hand sanitizer

    Guests rated location

    Easy parking
    Convenient
    Safe
    Quiet
    Dining options
    • Free parking
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 64 smoke-free guestrooms
    • Daily housekeeping
    • Fitness center
    • Business center
    • 24-hour front desk
    • Front desk safe

    For families

    • Private bathroom
    • Separate sitting area
    • Free toiletries
    • Daily housekeeping
    • Coffee/tea maker
    • Elevator

    What’s around

    • Tamarack Conference Center - 20 min walk
    • Raleigh General Hospital - 26 min walk
    • Briar Patch Golf Course - 40 min walk
    • Beckley Exhibition Coal Mine - 42 min walk
    • Raleigh County Courthouse - 2.8 mi / 4.6 km
    • West Virginia University Institute of Technology - 3.1 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 1 King Bed
    • Room, 1 King Bed, Accessible, Bathtub
    • Room, 1 King Bed, Accessible (Roll-In Shower)
    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible, Bathtub
    • Room, 2 Queen Beds, Accessible (Roll-In Shower)
    • Room, 2 Queen Beds, Accessible (Hearing)

    What’s around

    Landmarks

    • Tamarack Conference Center - 20 min walk
    • Raleigh General Hospital - 26 min walk
    • Briar Patch Golf Course - 40 min walk
    • Beckley Exhibition Coal Mine - 42 min walk
    • Raleigh County Courthouse - 2.8 mi / 4.6 km
    • West Virginia University Institute of Technology - 3.1 mi / 4.9 km
    • New River Gorge National Park and Preserve - 9.2 mi / 14.8 km
    • Beckley Appalachian Regional Healthcare Hospital - 4.3 mi / 6.8 km
    • Friendly Chapel Church - 4.3 mi / 7 km
    • Beckley-Raleigh Convention Center - 5 mi / 8.1 km
    • Appalachian Bible College - 5.1 mi / 8.3 km

    Getting around

    • Beckley, WV (BKW-Raleigh County Memorial) - 15 min drive
    • Prince Station - 22 min drive
    • Thurmond Station - 33 min drive
    map
    See on map
    162 NEPTUNE DRIVE, Beckley, 25801, WV, United States of America

    At a glance

    Hotel size

    • This hotel has 64 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Things to do

    • Fitness facilities

    Working away

    • Business center

    Services

    • 24-hour front desk
    • Luggage storage

    Facilities

    • Year Built - 2021
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Free toiletries

    Stay connected

    • Desk

    More

    • Daily housekeeping

    Fees & policies

    PetsPay at property

    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

    Policies

    This property accepts Visa, American Express, Discover and JCB International. Cash is not accepted.

    Also known as

    • Tru by Hilton Beckley Hotel
    • Tru by Hilton Beckley Beckley
    • Tru by Hilton Beckley Hotel Beckley

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Tru by Hilton Beckley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Wendy's (6-min walk), Pasquales (8-min walk), and Omelet Shoppe (10-min walk).
    • Maintain your daily exercise routine at the gym.
    8.8.Fabulous.
    • 10.0.Exceptional

      Great hotel brand!

      Great hotel! Everything you need for a night or two stay. Clean and comfortable. Breakfast was decent. Would stay at a Tru again!

      Angela, 1 night trip, Nov 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Front desk staff went above and beyond to assist

      1 night business trip, Nov 14, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      style over substance -- not a good experience

      Driving up to this hotel and walking through the front door, there is such a stylized appearance to the place that you're anticipating a nifty stay at a cool place with a "hep" vibe. But this property is almost entirely style over substance. The shower's water stream was less strong than my own when I piddle. (seriously) Although the dispensers contained shampoo and conditioner, there was no soap. In fact, the dispenser for soap had been removed entirely. The room came with a mini-fridge but no microwave. There is a microwave available for use by the front desk, but it only works occasionally. At the breakfast buffet, there were no bowls for cereal. How guests are supposed to eat their cereal, if that is their food choice, is beyond me. (I ended up eating mine out of a coffee cup, which truly is utterly ridiculous.) The pancakes there were cold, too, because the pancake maker was not working properly and the staff member operating the breakfast buffet didn't know how to fix it. She also did not seem to know how to restock items that had been used up by other guests. Check-out was slow, and check-in was EXTREMELY slow. The front desk staff member was friendly and helpful, but with only one person ahead of us in line, check-in still took more than 20 minutes.

      kenneth, 1 night trip, Nov 9, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Have been loyal Member for years. Hotel in growing steps. Alarm system went off 4 times 1 night.No explanation. Not explained room service not available unless requested. Overall poor stay. Would be very unlikely to stay again.

      Bob, 3 night family trip, Nov 9, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Not the King of Comfort

      Clean Room, plenty of hot water, good WiFi, but not at all like home! Rather Cold. Hard cold floors with no carpets anywhere! No coffee maker, no chair to sit in and read, no pictures on the walls., the desk is so small I can’t get my work on it. IF you want a clean, safe, and secure room to crash in for the night your good! IF you want some comfort, go somewhere else.

      Paul, 1 night trip, Nov 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice place.New. Non descript.

      timothy p, 1 night trip, Nov 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect

      Stopped for the night en route to DC. Staff very friendly and helpful. Very fresh and clean hotel. Safe and quiet off the main road. Great breakfast! A little more expensive than other local options but worth every penny if you value high quality accommodations. Would definitely stay there again.

      TODD, 1 night family trip, Nov 7, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Clean room and comfortable stay.

      1 night trip, Oct 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Worth the money

      Very nice clean place. Beds ard firm. The rooms are just right. Very friendly staff. Breakfast was adequate. Overall nice stay

      richard, 1 night trip, Oct 29, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      There was horrible water pressure in the shower and the temperature never got hot enough.

      Karen, 1 night trip, Oct 27, 2021

      Verified Hotels.com guest review

    See all 88 reviews