Guests
All properties in Beckley, West Virginia, United States of America

Tru by Hilton Beckley

No-frills hotel in Beckley

  • Free parking
From
NZ$190

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

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  • Tru by Hilton Beckley
  • Tru by Hilton Beckley
  • Tru by Hilton Beckley
  • Tru by Hilton Beckley
Tru by Hilton Beckley. Image 1 of 2.
1 / 2Tru by Hilton Beckley
    162 NEPTUNE DRIVE, Beckley, 25801, WV, United States of America
    8.8.Fabulous.
    • Just needed a quick one-night stay to break up a long road trip. The hotel was a lovely…

      Jan 14, 2022

    • The bed was horrible, broken down, hard and the most uncomfortable bed I've ever tried to…

      Jan 13, 2022

    See all 112 reviews

    Official standards

    This property advises that it adheres to CleanStay (Hilton) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Social distancing measures are in place
    • Contactless check-in is available
    • Protective clothing is available to guests
    • Masks are available to guests
    • Guests are provided with free hand sanitizer

    Guests rated location

    Easy parking
    Convenient
    Safe
    Quiet
    Dining options
    • Free parking
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 64 smoke-free guestrooms
    • Daily housekeeping
    • Fitness center
    • Business center
    • 24-hour front desk
    • Front desk safe

    For families

    • Private bathroom
    • Separate sitting area
    • Free toiletries
    • Daily housekeeping
    • Coffee/tea maker
    • Elevator

    What’s around

    • Tamarack Conference Center - 20 min walk
    • Raleigh General Hospital - 26 min walk
    • Briar Patch Golf Course - 40 min walk
    • Beckley Exhibition Coal Mine - 42 min walk
    • Raleigh County Courthouse - 2.8 mi / 4.6 km
    • West Virginia University Institute of Technology - 3.1 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 1 King Bed
    • Room, 1 King Bed, Accessible, Bathtub
    • Room, 1 King Bed, Accessible (Roll-In Shower)
    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible, Bathtub
    • Room, 2 Queen Beds, Accessible (Roll-In Shower)
    • Room, 2 Queen Beds, Accessible (Hearing)

    What’s around

    Landmarks

    • Tamarack Conference Center - 20 min walk
    • Raleigh General Hospital - 26 min walk
    • Briar Patch Golf Course - 40 min walk
    • Beckley Exhibition Coal Mine - 42 min walk
    • Raleigh County Courthouse - 2.8 mi / 4.6 km
    • West Virginia University Institute of Technology - 3.1 mi / 4.9 km
    • New River Gorge National Park and Preserve - 9.2 mi / 14.8 km
    • Beckley Appalachian Regional Healthcare Hospital - 4.3 mi / 6.8 km
    • Friendly Chapel Church - 4.3 mi / 7 km
    • Beckley-Raleigh Convention Center - 5 mi / 8.1 km
    • Appalachian Bible College - 5.1 mi / 8.3 km

    Getting around

    • Beckley, WV (BKW-Raleigh County Memorial) - 15 min drive
    • Prince Station - 22 min drive
    • Thurmond Station - 33 min drive
    map
    See on map
    162 NEPTUNE DRIVE, Beckley, 25801, WV, United States of America

    At a glance

    Hotel size

    • This hotel has 64 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Things to do

    • Fitness facilities

    Working away

    • Business center

    Services

    • 24-hour front desk
    • Luggage storage

    Facilities

    • Year Built - 2021
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Free toiletries

    Stay connected

    • Desk

    More

    • Daily housekeeping

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

    Policies

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Tru by Hilton Beckley Hotel
    • Tru by Hilton Beckley Beckley
    • Tru by Hilton Beckley Hotel Beckley

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Tru by Hilton Beckley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Wendy's (6-min walk), Pasquales (8-min walk), and Omelet Shoppe (10-min walk).
    • Maintain your daily exercise routine at the gym.
    8.8.Fabulous.
    • 10.0.Exceptional

      Clean hotel

      Clean and comfortable room. Great location and friendly staff. The bathroom is a good size which alot of hotels have small uncomfortable size bathrooms.

      Linda, 1 night trip, Jan 7, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice place to stay

      New, modern, clean, convenient, short drive to stake parks and New River Gorge. If you can't sleep with road noise, be aware that this hotel is right by the highway.

      2 night trip, Dec 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice new hip hotel

      It was a one stay on our way back to Canada. Nice clean new hotel, comfortable beds, free breakfast and nice lounge area.

      Zeeshan, 1 night family trip, Dec 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Solo Traveller Recommended

      Check in was easy, the room was clean. I had to leave early to hit the road and I was very impressed by the customer service. The person on duty, Jim, went out of his way to make me fresh coffee and was very courteous. I travel a lot for work and this was one of the best customer service experiences I’ve had. I will be staying with Tru by Hilton again for sure.

      Enike, 1 night trip, Dec 22, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Wouldn't allow me to check in. Lost out on $130

      Horrible, didn't even get to check in. Came in at 12:09 AM tried to book a room and it booked me at 3:00 PM that day so front desk person wouldn't give me a room. Told me I booked for wrong day so nothing he could do. I lost out on $130. I ended up leaving and going across the street. I will never stay at a Tru by Hilton ever again as they obviously did nothing to correct their service.

      Dustin, 1 night trip, Dec 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awesome

      Awesome hotel. Clean rooms, friendly staff, and great breakfast.

      Keith, 1 night business trip, Nov 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      One night stay while traveling

      Hotel was great. Beds were comfortable. Breakfast good. Food places not far away. Overall a great stay. There is a $50 incidental hold that we were not aware of. You get that back but it took 8 days for it to credit my account back. Just be aware of this.

      Jason, 1 night family trip, Nov 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      First time TRU guests

      Just the basics in room. Did like walk in shower. Very clean, overall i’d give our stay a 10.

      Mary, 1 night family trip, Nov 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very, very, very, nice, except........

      staff is very efficient and friendly, the hotel and room was very clean. The mattress and pillows are horrible. The mattress was like sleeping on a brick with a sponge on it and the pillows were none existent. It was like you had no pillow at all. This was my 2nd stay in one of these hotels and only because of the mattress and pillows, I don't know if I could do it again.

      JOHN, 1 night family trip, Nov 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel brand!

      Great hotel! Everything you need for a night or two stay. Clean and comfortable. Breakfast was decent. Would stay at a Tru again!

      Angela, 1 night trip, Nov 14, 2021

      Verified Hotels.com guest review

    See all 112 reviews