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Hotel Scala Frankfurt City

Photo gallery for Hotel Scala Frankfurt City

Hypo-allergenic bedding, minibar, individually furnished, desk
Business Double or Twin Room | Hypo-allergenic bedding, minibar, individually furnished, desk
Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk
Business Double or Twin Room | Hypo-allergenic bedding, minibar, individually furnished, desk
Standard Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Overview of Hotel Scala Frankfurt City

Hotel Scala Frankfurt City

3.5 star property
City centre hotel within easy reach of Frankfurt Trade Fair

7.8/10 Good

427 verified guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Schaefergasse 31, Frankfurt, HE, 60313
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Innenstadt
  • Frankfurt Trade Fair - 33 min walk
  • MyZeil - 1 min drive
  • Alte Oper - 2 min drive
  • Römerberg - 2 min drive
  • Frankfurt Christmas Market - 3 min drive
  • Main Tower - 3 min drive
  • Skyline Plaza - 4 min drive
  • Festhalle Frankfurt - 6 min drive
  • Congress Center Messe Frankfurt - 6 min drive
  • Deutsche Bank Park - 10 min drive

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Konstablerwache Station - 4 min walk
  • Frankfurt (Main) Ost Station - 23 min walk
  • Frankfurt (Main) Süd Station - 25 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Eschenheimer Tor Station - 6 min walk
  • Börneplatz Tram Stop - 7 min walk


  • Dim Sum Haus - 1 min walk
  • Koh Samui - 1 min walk
  • Iwase - 1 min walk
  • Zeil Kebap - 1 min walk
  • Zwölf Apostel - 1 min walk

About this property

Hotel Scala Frankfurt City

At Hotel Scala Frankfurt City, you'll be 1.7 mi (2.8 km) from Frankfurt Trade Fair and 4.6 mi (7.4 km) from Deutsche Bank Park. Fellow travellers say great things about the overall property condition and location. Public transportation is only a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.


English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 9 floors


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 16
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets stay for free (dogs and cats only)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Off-site parking within 328 ft (EUR 24 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk


  • Lift


  • English
  • German

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Office
  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.50 per person


  • Parking is available nearby and costs EUR 24 per day (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Does Hotel Scala Frankfurt City offer free cancellation for a full refund?
Yes, Hotel Scala Frankfurt City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Scala Frankfurt City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Scala Frankfurt City?
Yes, cats and dogs stay free.
What are the check-in and check-out times at Hotel Scala Frankfurt City?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Scala Frankfurt City?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What's the area around Hotel Scala Frankfurt City like?
Hotel Scala Frankfurt City is in Innenstadt, a short 5-minute walk from Hessendenkmal Tram Stop and 5 minutes' walk from MyZeil. Travellers say that the area is quiet and good for shopping.







Staff & service




Property conditions & facilities




6/10 Good

It was ok. The door in the shower was broken, and the bathroom was incredibly dated. It is also located across from a bar/nightclub which makes sleeping at a weekend almost impossible.
Oliver, 2-night trip
Verified guest review

6/10 Good

Victoria, 2-night trip
Verified guest review

10/10 Exceptional

Positive stay at Scala
The staff was friendly efficient and very accommodating . Communicating with staff was easy as they were very comfortable in English German and at least one other language I overheard Staff also made good suggestions for food and things to do
Walter, 2-night trip
Verified guest review

4/10 Fair

Omar, 4-night business trip
Verified guest review

6/10 Good

Avoid in the summer heat
The hotel is at the edge of the tourist and shopping areas. I felt safe during the day, but it felt a bit seedier in the evening. It was a hot summer and there is no AC. Couldn’t leave the window open at night due to street noise and safety, so the room was uncomfortably warm. They did provide a desk fan. There was no phone in the room so whenever there was a problem I had to go in person to the front desk. The young guy at the front desk most of the time was extremely rude. There was an older woman that worked there and she was quite helpful. That said, I would choose another hotel next time.
3-night trip
Verified guest review

8/10 Very good

Convenient to Zeil shopping area, restuarants, bars, U line that takes you directly to airport in 20 minutes. Room was very small and lift goes to 8 floor, 9th floor you must climb a set of stairs. Check in was fast and easy and staff was very helpful
Lawrence, 1-night trip
Verified Orbitz guest review

8/10 Very good

Esdras, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified guest review

4/10 Fair

Fridge/minibar didn't work, room incredibly hot (only fan, no a/c)
JENS FISKER, 1-night business trip
Verified Orbitz guest review

6/10 Good

Average stay
No climate control Room in first floor too noisy Mattress too soft Location optimum Breakfast very good
3-night family trip
Verified guest review