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Best Western Raphael Hotel Altona

3.5-star hotel with bar/lounge, near Reeperbahn

  • Free WiFi
From
NZ$131

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • This property is closed from November 2 2020 to June 10 2021 (dates subject to change).

Image gallery

  • Standard Room, 1 Double Bed - Guest Room
  • Standard Room, 1 Double Bed - Guest Room
  • Comfort Room, 1 Double Bed - Bathroom
  • Standard Room, 1 Double Bed - Bathroom
  • Standard Room, 1 Double Bed - Guest Room
Standard Room, 1 Double Bed - Guest Room. Image 1 of 24.
1 / 24Standard Room, 1 Double Bed - Guest Room
Praesident-Krahn-Str. 13, Hamburg, 22765, HH, Germany
8.4.Very good.
  • Excellent

    Sep 18, 2020

  • Great location easy access to restaurants and trains

    Feb 11, 2020

See all 104 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 43 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Bar/lounge
  • Sauna

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Altona
  • Reeperbahn - 17 min walk
  • Fish Market - 24 min walk
  • Theatre Neue Flora - 17 min walk
  • Operettenhaus - 28 min walk
  • St. Pauli Piers - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Twin Bed
  • Standard Room, 1 Double Bed
  • Comfort Room, 1 Double Bed

Location

Praesident-Krahn-Str. 13, Hamburg, 22765, HH, Germany
  • In Altona
  • Reeperbahn - 17 min walk
  • Fish Market - 24 min walk

What’s around

Landmarks

  • In Altona
  • Reeperbahn - 17 min walk
  • Fish Market - 24 min walk
  • Theatre Neue Flora - 17 min walk
  • Operettenhaus - 28 min walk
  • St. Pauli Piers - 34 min walk
  • Hamburger Dom - 36 min walk
  • St. Michaelis Church - 39 min walk
  • Beatles Platz - 20 min walk
  • Grosse Freiheit - 20 min walk
  • Hans-Albers-Platz - 24 min walk

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg-Altona Station - 3 min walk
  • Holstenstraße Station - 16 min walk
  • Diebsteich Station - 27 min walk
  • Altona S-Bahn - 5 min walk
  • Königstraße S-Bahn - 13 min walk
  • Reeperbahn S-Bahn - 20 min walk

At a glance

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge

Things to do

  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Television in common areas

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western Altona
  • Raphael Hotel Altona
  • Best Western St Raphael
  • Best Western Raphael Hotel Altona Hamburg
  • Best Western Raphael Hotel Altona Hotel Hamburg
  • Best Western Hotel Altona
  • Best Western Hotel Raphael Altona
  • Best Raphael Altona Hamburg
  • Best Western Raphael Altona
  • Best Western Raphael Hotel Altona Hotel
  • Best Western Raphael Hotel Altona
  • Hotel Best Western Raphael Altona
  • Hotel Raphael Altona

Optional extras

The sauna is accessible for an extra charge

Self parking costs EUR 12 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Raphael Hotel Altona does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 2 2020 to June 10 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Klippkroog (4-min walk), Hackbaron (5-min walk), and Kaiserwetter (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking. Best Western Raphael Hotel Altona also has a sauna.
8.4.Very good.
  • 10.0.Exceptional

    Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.

    Rita, 7 night family trip, Jan 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff were friendly and helpful

    Erica, 5 night trip, Oct 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cozy place for a good price.

    We really liked this hotel. It's not far from downtown, but doesn't have a downtown price tag. Breakfast can be purchased separately. They have an arrangement with a parking garage where you can park your car, but it's quite expensive. We paid at a parking meter (with a credit card) to park in the street next to the hotel, for maybe 1/3 the cost.The furniture is a little dated, but very functional. It's not the Ritz, but it's just right for the price. We had a great view of the Tivoli Gardens amusement park from our window.

    Brooks, 1 night romance trip, Apr 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great , lovely, wonderful

    Helle, 1 night trip with friends, Apr 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy Traveller

    I love the overhead flat shower head which falls a plenty of hot water like raining. There were many croissant/coffee stops close-by. Wifi speed is ok as long as no huge data transaction is involved.

    YOSHIKI, 6 night business trip, Mar 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Close to the station. Clean good price and good service, all you need really.

    David, 2 night family trip, Jan 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel handy for Altona

    This hotel was in a perfect location for us as we were in Hamburg for a gig and it was close to the venue and to the station. On arrival we were greeted and pleased to be upgraded. Our room was large and was on the front of the hotel and although the view was nothing special as it overlooked Altona Nord station, it was large, clean, well presented and there was no issue of outside noise Beds were comfortable and the shower and bathroom facilities were more than ample. If we had one small issue it would be that the room lighting was quite subdued and the room was not that bright. We went down for breakfast about 30 minutes before it was due to finish and although it wasn't included in our room rate we decided to pay and eat in the hotel as we were on a tight schedule and didn't want to spend time looking around the locale for something else. Although it was quite expensive at €12 per person there was a really good selection of fruits, pastries and an extensive continental selection and we were able to replenish as often as we wanted. If you were looking for a hotell to explore central Hamburg then this may be a bit far out but if you were visiting the Altona part of the city then I would certainly recommend this hotel

    Simon, 1 night romance trip, Jan 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    This is a three star near the Hamburg, Altona railway. It was convenient for both the metro and busses. The room was comfortable, clean, and small. It was made up for two people but there was room gor no more than one. Good use was made of space. The staff had a lot of prepared info on transport, restaurants etc. Well done. I have marked this hotel up because they took a simple place and made it work well.

    4 night trip, Dec 14, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Immer wieder gerne

    Tolle Lage, nettes Personal

    3 night trip, Sep 16, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Zimmer haben keine Klimaanlage, Im Zimmer war es unerträglich warm. Ein Standlüfter war vorhanden, aber hätte man sich auch sparen können. Der Standlüfter war zu laut und kaum Leistung.

    Gast, 1 night trip with friends, Aug 20, 2020

    Verified Ebookers guest review

See all 104 reviews