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1 room, 2 adults

Best Western Raphael Hotel Altona

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Praesident-Krahn-Str. 13, Hamburg, HH, 22765, Germany

3.5-star hotel with bar/lounge, near Reeperbahn
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 2 2020 to February 15 2021 (dates subject to change).
  • Excellent Sep 18, 2020
  • Great location easy access to restaurants and trainsFeb 11, 2020

Best Western Raphael Hotel Altona

from NZ$129
  • Standard Room, 1 Twin Bed
  • Standard Room, 1 Double Bed
  • Comfort Room, 1 Double Bed

What’s around Best Western Raphael Hotel Altona

Landmarks

  • In Altona
  • Reeperbahn - 17 min walk
  • Fish Market - 24 min walk
  • Theatre Neue Flora - 17 min walk
  • Operettenhaus - 28 min walk
  • St. Pauli Piers - 34 min walk
  • Hamburger Dom - 36 min walk
  • St. Michaelis Church - 39 min walk

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Hamburg-Altona Station - 3 min walk
  • Holstenstraße Station - 16 min walk
  • Diebsteich Station - 27 min walk
  • Altona S-Bahn - 5 min walk
  • Königstraße S-Bahn - 13 min walk
  • Reeperbahn S-Bahn - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 12 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Television in common areas
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Best Western Raphael Hotel Altona’s small print

Also known as

  • Best Western Altona
  • Raphael Hotel Altona
  • Best Western St Raphael
  • Best Western Raphael Hotel Altona Hamburg
  • Best Western Raphael Hotel Altona Hotel Hamburg
  • Best Western Hotel Altona
  • Best Western Hotel Raphael Altona
  • Best Raphael Altona Hamburg
  • Best Western Raphael Altona
  • Best Western Raphael Hotel Altona Hotel
  • Best Western Raphael Hotel Altona
  • Hotel Best Western Raphael Altona
  • Hotel Raphael Altona

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

The sauna is accessible for an extra charge

Self parking costs EUR 12 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Raphael Hotel Altona

  • Does Best Western Raphael Hotel Altona offer free cancellation for a full refund?
    Yes, Best Western Raphael Hotel Altona does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Best Western Raphael Hotel Altona currently open?
    This property is closed from November 2 2020 to February 15 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Best Western Raphael Hotel Altona?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Raphael Hotel Altona?
    Yes. Self parking costs EUR 12 per day.
  • Are pets allowed at Best Western Raphael Hotel Altona?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Best Western Raphael Hotel Altona?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Best Western Raphael Hotel Altona?
    Yes. Nearby restaurants include Klippkroog (4-min walk), Hackbaron (5-min walk), and Kaiserwetter (5-min walk).
  • Is there an onsite casino at Best Western Raphael Hotel Altona?
    No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
  • What is there to do at Best Western Raphael Hotel Altona and nearby?
    Have fun with nearby activities like cycling and hiking. Best Western Raphael Hotel Altona also has a sauna.

Recent reviews

Very good 8.4 From 107 reviews

Exceptional 10.0
Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.
Rita, ie7 night family trip
Very good 8.0
Staff were friendly and helpful
Erica, gb5 night trip
Exceptional 10.0
Cozy place for a good price.
We really liked this hotel. It's not far from downtown, but doesn't have a downtown price tag. Breakfast can be purchased separately. They have an arrangement with a parking garage where you can park your car, but it's quite expensive. We paid at a parking meter (with a credit card) to park in the street next to the hotel, for maybe 1/3 the cost.The furniture is a little dated, but very functional. It's not the Ritz, but it's just right for the price. We had a great view of the Tivoli Gardens amusement park from our window.
Brooks, us1 night romance trip
Exceptional 10.0
Great , lovely, wonderful
Helle, ie1 night trip with friends
Exceptional 10.0
Happy Traveller
I love the overhead flat shower head which falls a plenty of hot water like raining. There were many croissant/coffee stops close-by. Wifi speed is ok as long as no huge data transaction is involved.
YOSHIKI, us6 night business trip
Very good 8.0
Close to the station. Clean good price and good service, all you need really.
David, gb2 night family trip
Very good 8.0
Great hotel handy for Altona
This hotel was in a perfect location for us as we were in Hamburg for a gig and it was close to the venue and to the station. On arrival we were greeted and pleased to be upgraded. Our room was large and was on the front of the hotel and although the view was nothing special as it overlooked Altona Nord station, it was large, clean, well presented and there was no issue of outside noise Beds were comfortable and the shower and bathroom facilities were more than ample. If we had one small issue it would be that the room lighting was quite subdued and the room was not that bright. We went down for breakfast about 30 minutes before it was due to finish and although it wasn't included in our room rate we decided to pay and eat in the hotel as we were on a tight schedule and didn't want to spend time looking around the locale for something else. Although it was quite expensive at €12 per person there was a really good selection of fruits, pastries and an extensive continental selection and we were able to replenish as often as we wanted. If you were looking for a hotell to explore central Hamburg then this may be a bit far out but if you were visiting the Altona part of the city then I would certainly recommend this hotel
Simon, gb1 night romance trip
Very good 8.0
This is a three star near the Hamburg, Altona railway. It was convenient for both the metro and busses. The room was comfortable, clean, and small. It was made up for two people but there was room gor no more than one. Good use was made of space. The staff had a lot of prepared info on transport, restaurants etc. Well done. I have marked this hotel up because they took a simple place and made it work well.
au4 night trip
Exceptional 10.0
Ideal for a break in Hamburg
Great transport links, local feel with good bars and restaurants close by. Ideal location to access all of Hamburg and avoid the city center.
Derek, gbTrip with friends
Exceptional 10.0
Immer wieder gerne
Tolle Lage, nettes Personal
de3 night trip

Best Western Raphael Hotel Altona