Guests
All properties in Menlo Park, California, United States of America

Best Western Plus Riviera

Hotel with outdoor pool, near Stanford University Medical Center

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$156

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Standard Room, 1 King Bed, Accessible, Bathtub - Bathroom
  • Pool
Pool. Image 1 of 28.
1 / 28Pool
15 El Camino Real, Menlo Park, 94025, CA, United States of America
8.2.Very good.
  • My family and I stayed two nights and our stay was fantastic. Our room was clean and…

    Jul 23, 2021

  • The hotel was nice. It was clean. Could have had more comfortable beds. Water pressure in…

    Jun 26, 2021

See all 181 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Convenient
Walkable
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 37 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Stanford University Medical Center - 28 min walk
  • Stanford University - 30 min walk
  • Stanford Shopping Center - 8 min walk
  • Portola Art Gallery - 12 min walk
  • Stanford Theatre - 14 min walk
  • Stanford University Arboretum - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub

Location

15 El Camino Real, Menlo Park, 94025, CA, United States of America
  • Stanford University Medical Center - 28 min walk
  • Stanford University - 30 min walk
  • Stanford Shopping Center - 8 min walk

What’s around

Landmarks

  • Stanford University Medical Center - 28 min walk
  • Stanford University - 30 min walk
  • Stanford Shopping Center - 8 min walk
  • Portola Art Gallery - 12 min walk
  • Stanford Theatre - 14 min walk
  • Stanford University Arboretum - 17 min walk
  • Cantor Arts Center - 24 min walk
  • Rodin Sculpture Garden - 25 min walk
  • Menlo College - 25 min walk
  • Stanford Stadium - 27 min walk
  • Hoover Tower - 1.5 mi / 2.5 km

Getting around

  • San Francisco International Airport (SFO) - 29 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive
  • Palo Alto Station - 10 min walk
  • Menlo Park Station - 16 min walk
  • California Ave Station - 5 min drive

At a glance

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Western Plus Riviera
  • Best Plus Riviera Menlo Park
  • Best Western Plus Riviera Hotel
  • Best Western Plus Riviera Menlo Park
  • Best Western Plus Riviera Hotel Menlo Park
  • Best Western Plus Riviera Menlo Park
  • Best Western Plus Riviera Motel
  • Best Western Plus Riviera Motel Menlo Park
  • Best Western Riviera
  • Best Western Menlo Park
  • Best Western Plus Riviera Hotel Menlo Park
  • Menlo Park Best Western

Optional extras

Rollaway beds are available for USD 10.0 per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Riviera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Koma Sushi (3-min walk), Fleming's (5-min walk), and Cook's Seafood (10-min walk).
  • Best Western Plus Riviera has an outdoor pool and a fitness center.
8.2.Very good.
  • 10.0.Exceptional

    Excellent Service the young lady at the front desk was so accommodating n ensured I needed for nothing. I will stay here again for sure.

    Tira, 4 night business trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Satisfactory

    Comfortable enough. People walking in their room above me kept me awake. I was wondering a few hundred square feet of space what can they possibility be doing going back and forth for 30 minutes? Close to a mall with shopping a good food options.

    3 night business trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay B/Western+Riviera!

    Great ckin/safety measures in place.Friendly staff. Spacious rooms-refrig and microwave in rooms.Beds comfy.Bathrms updated w/cute new tile splasboards in tub&separate vanity area. Shower pressure not very strong! Free parking plus! Had 2 Go breakfast bag-pre-package-muffins/granola bar/apples etc. Outside rms-have small 2 person wrought iron rd table w/2 chairs to relax w/flowers on scallop balcony-very cute! Whole wall of jasmine-end of building. Pool very clean-covid-not in use, will b back-close 2 Stanford University!

    1 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible room and management

    Had a TERRIBLE experience here. The room was damp, the mattress was wet, the TV didn't work, and the walls were paper thin. We had the pleasure of some person sit outside our door from 2-4am listenting to music on their phone that sounded like it was right inside the room. After a terrible nights sleep we went to check out early. We were dodged my management all day. We brought the issue up at 8am, came back at 11am, again at 1:30pm, and finally at 3pm. Finally the manager, Ali, assured us he would take care of the credit for the night we didn't use. It's now been 2 weeks and 5 calls and still no credit on my card. Same dodging that we experienced the first time. There are plenty of hotels around. Don't waste your time with these guys.

    Julien, 2 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay

    Very clean and comfortable. In a nice area. Staff was very kind and helpful. Would definitely stay again.

    Gabrielle, 1 night family trip, May 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was clean and comfortable, and the staff went out of their way to make sure we were happy and well fed at breakfast! Loved it!

    Shayne, 5 night family trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ali, the Hotel Manager, was absolutely wonderful! He was so patient and accommodating! Our family was dealing with an urgent matter and

    melissa, 1 night family trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Decent stay

    The hotel was close to stanford. It was clean and plenty of parking. I requested to have my room cleaned but they did not show up to clean it. I had 3 kids with me so the trash piled up after one day. We stayed 2 nights.

    Nicole, 2 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was close and Clean everyone was very polite.

    1 night business trip, Feb 25, 2021

    Verified Expedia guest review

  • 6.0.Good

    Ran out of hot water before shower was completed. Power company shut off power later in the night but hot water quit 2 hours before the power went out. Lids for coffee cups did not fit the cups so we’re not usable.

    1 night business trip, Jan 11, 2021

    Verified Expedia guest review

See all 181 reviews