All hotels in Redwood City, California, United States of America
1 room, 2 adults
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Best Western Plus Executive Suites, Redwood City

3 stars3 stars
25 5th AveRedwood CityCA94063United States of America, 0800 456 081 (New Zealand Toll Free) +64-9985-3513 (From abroad)
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Good3.7 / 5
Service
Fantastic service
Location
Great location
WiFi
Good internet service
Breakfast
Breakfast is average
113See all 113 Hotels.com reviews
From 148 reviewsTripAdvisor Traveller Rating

Best Western Plus Executive Suites, Redwood City

from NZ$205
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • 24-hour fitness facilities
  • Spa tub
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 1990
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Access via exterior corridors

Recent reviews

Good 3.7 /5 from 113 reviews

Best Western Plus Executive Suites, Redwood City
Poor1.0 / 5
I didn't stay here. I cancelled the reservation after spending 15-20 minutes to get rid of odor from the carpet. I can't believe that the hotel offers a service with such condition. The smell was so bad that I worry about my own health after staying there one night. So, I had to go out to find a different hotel. This hotel was listed one of the top hotels in the area. However, I honestly think that Hotels.com should delist this hotel to keep up with the level of services provided through Hotel.com. I want total refund on my reservation.
2 night business trip
Best Western Plus Executive Suites, Redwood City
Outstanding5.0 / 5
Clean, economical place to stay
We arrived late and the young man checking us in was friendly, helpful and efficient. The hotel grounds and parking lot were neat and well-kept. Breakfast was the typical fare: eggs, sausage, bacon, cereals, juices. The woman refilling supplies kept everything full right up until closing; that was nice. She was also very friendly and helpful. Rooms were neat and clean. The area the hotel was in was a bit on the "lower end", but we felt safe at the hotel and walking around. We were in town to visit family in Menlo Park; we will stay there again.
2 night family trip
Best Western Plus Executive Suites, Redwood City
Good3.0 / 5
The room appeared to have been updated but was in a motel style which is noisier than most hotels. The sheets were awful. There were so many pills that my legs were chafed by morning. Staff were friendly especially the evening front desk clerk and breakfast helper.
1 night family trip
Best Western Plus Executive Suites, Redwood City
Good3.0 / 5
Marginal. Nothing special.
Very noisy bath fan. Inadequate bath linens, even after requesting enough to cover number of guests. Inadequate breakfast dining area.
1 night family trip
Best Western Plus Executive Suites, Redwood City
Fair2.0 / 5
Decent hotel, biased management
The hotel is ok, the staff does an overall good job. One highlight was a great, free buffet breakfast included in the room rate. However, attention to detail is slightly lacking. On the first day, I found the previous tenant's towel hanging in the bathroom, and on the next, the staff forgot to replenish shampoo. Additionally, I have a huge complain regarding the hotel management imposing their political views on the guests. When I came downstairs on the first day, the TV was showing Fox News. I asked to change the channel, since I was the only customer at 6am, and was allowed to do so by the front desk person, but the manager passing by jumped all over both of us and forced us to change it back to Fox News. Apparently, it's the owners' policy to show "channel 2" in all circumstances (note: this is an independently operated franchise). Note to the owners: if you don't like liberal news and want to set a policy, fine, don't show MSNBC or CNN, but don't force us to watch FOX either. There's still CBS, NBC, etc, or even show Bloomberg for a more finance- and facts-oriented take. We are not paying you to educate us in your political views. I avoided the breakfast area after this, went to another hotel to extend my stay, and will not be coming back in the future.
3 night business trip

See all reviews

Best Western Plus Executive Suites, Redwood City

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