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Brook Mollington Banastre Hotel and Spa

Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Executive Double Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Brook Mollington Banastre Hotel and Spa

Brook Mollington Banastre Hotel and Spa

3.0 star property
Suburban hotel with spa, near Countess of Chester Hospital

6.4/10 Good

734 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Parkgate Road, Mollington, Chester, England, CH1 6NN

Room options

About this area

What's nearby

  • Chester Zoo - 8 min drive

Getting around

  • Liverpool (LPL-John Lennon) - 30 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Bache Station - 3 min drive
  • Little Sutton Station - 9 min drive
  • Overpool Station - 10 min drive

Restaurants

  • George & Dragon - 3 min drive
  • The Oak Tree - 4 min drive
  • Pacinos - 4 min drive
  • Telford's Warehouse - 4 min drive
  • Bombay Palace - 4 min drive

About this property

Brook Mollington Banastre Hotel and Spa

Located near a train station, Brook Mollington Banastre Hotel and Spa is a great choice for a stay in Chester. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Modern European cuisine is served at Garden Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this Victorian hotel include 2 bars/lounges, an indoor pool and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • BBQs
  • 24-hour room service

Travelling with children

  • Children's pool
  • Children's menu
  • Art supplies

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash

Working away

  • 9 meeting rooms
  • Conference space (4261 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Garden Restaurant – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 15 for children
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Frequently asked questions

Does Brook Mollington Banastre Hotel and Spa offer free cancellation for a full refund?
Yes, Brook Mollington Banastre Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Brook Mollington Banastre Hotel and Spa?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at Brook Mollington Banastre Hotel and Spa on 5 March 2023 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Brook Mollington Banastre Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Brook Mollington Banastre Hotel and Spa?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Brook Mollington Banastre Hotel and Spa?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Brook Mollington Banastre Hotel and Spa?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Brook Mollington Banastre Hotel and Spa?
You can check in from 3:00 PM - 5:30 AM. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Brook Mollington Banastre Hotel and Spa and nearby?
On-site recreation at Brook Mollington Banastre Hotel and Spa includes aerobics , pilates and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Brook Mollington Banastre Hotel and Spa also has 2 bars, an indoor pool and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Brook Mollington Banastre Hotel and Spa?
Yes, Garden Restaurant offers Modern European cuisine and garden views. Nearby restaurants include Bombay Palace (2.1 mi), Pacinos (2.1 mi) and Porta (2.1 mi).

Reviews

6.4

Good

6.7/10

Cleanliness

7.3/10

Staff & service

6.3/10

Amenities

5.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mr Peter Craig, 1-night trip
Verified Hotels.com guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing!
Our room was huge, clean and the bed was comfortable. Before our evening meal we went to the spa. On arriving at the spa reception we were told the hot tub wasn't working but would be tomorrow and that everything else was working. Unfortunately this was untrue as the heating for the changing rooms and poolside area was very cold and the steam room was broken. Usually, we'd spend a few hours in a hotel spa area. We lasted 20mins! Our evening meal was nice but overpriced for what it was. Breakfast was very hectic, with little choice and the cereal was just in uncovered bowls. I had to ask for some "well done" sausages as the ones on offer were pink. After breakfast we returned to the spa where most of the lights were turned off, nobody was at the reception either (this was 11am and it opened at 8am). The hot tub was working but was a cold tub so nobody used it. Changing areas and poolside still cold. It started to rain which produced considerable leaks from the roof onto the poolside in several areas. Sufficed to say we didnt stay long! With some investment and attention to detail this hotel could be so much better.
Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Frank, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Melanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stewart, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A tired hotel which needs some TLC
The hotel is very tired and needs modernising/updating. We had a family room for four nights and it was a good sized room with a single, double sofa and large double bed. The bathroom was a good size but the whole room was a bit grubby. There was mould on the curtains, a used face mask on the floor, a stained toilet bowl, a big black chip in the bath and an overall very dated feel. The staff we spoke to were nice and the breakfast was ok, there could be more choice but the food that was there was good. We found a pub a short drive away which was a lot cheaper and had more choice. The pool area isn’t bad but again quite dated. The hot tub was nice and hot but when it stopped there was a lot of brown ‘stuff’ at the bottom. No idea what it was but it looked horrible. The saunas were decent and nice and hot. We did mention these things to the receptionist who said they would pass on to their manager. There was some painting/decorating work going on whilst we were there which we would say was badly needed. Hopefully this is the start of a complete renovation. Our room was pretty quiet but every door slams shut very hard/loud. Some soft closing doors would be a very good idea. Overall the hotel has some good facilities but needs a lot of money spending on it. The staff were good but I don’t think we’ll be staying again unfortunately.
Martin, 4-night family trip
Verified Hotels.com guest review