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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Prince's Gate Hotel, Rotorua, New Zealand

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
1057 Arawa Street, Rotorua, Bay of Plenty, 3010, New Zealand

Luxury hotel with 2 restaurants, near Polynesian Spa
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We enjoyed our stay at Princes Gate Hotel. It is a beautiful old hotel which has been…Jul 30, 2020
  • Amazing and a great location overlooking the immaculately maintained Government Gardens.…Jun 27, 2020

Prince's Gate Hotel, Rotorua, New Zealand

from NZ$112
  • Two Bedroom Suite (In Adjacent Building)
  • One Bedroom Suite (In Adjacent Building)
  • Designer Room
  • Estate Room
  • Classic Room
  • Snug Room
  • Premium Two Bedroom Suite (In Adjacent Building)
  • Duchess Suite
  • Monarch Suite (In Adjacent Building)

What’s around Prince's Gate Hotel, Rotorua, New Zealand

Landmarks

  • In a regional park
  • Polynesian Spa - 6 min walk
  • Rotorua i-SITE Visitor Centre - 2 min walk
  • Sir Howard Morrison Performing Arts Centre - 2 min walk
  • Tamaki Maori Village - 3 min walk
  • Government Gardens - 4 min walk
  • Rotorua Arts Village - 4 min walk
  • Blue Baths - 4 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 AM
  • Check-out time is 10 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

  • Free nearby parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • Spa services on site
  • Spa tub
  • Outdoor seasonal pool
  • Sauna
  • Children's pool
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1897
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The spa is equipped with a sauna. Public bath/onsen services include an outdoor public bath (no mineral springs).

Dining

Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Bar - This bar serves light fare only. Open daily.

Prince's Gate Hotel, Rotorua, New Zealand’s small print

Also known as

  • Hotel Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Hotel Hotel Rotorua
  • Princes Gate Hotel
  • Princes Gate Hotel Rotorua
  • Princes Gate Rotorua
  • Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Rotorua
  • Prince's Gate
  • Prince's Gate Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for NZD 50.0 per day

    Breakfast costs between NZD 30 and NZD 30 for adults, and NZD 15 and NZD 15 for children (approximately)

    Cribs/Infant beds are available for NZD 15.0 per day

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of NZD 30 per person (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Prince's Gate Hotel, Rotorua, New Zealand

    • Does Prince's Gate Hotel offer free cancellation for a full refund?
      Yes, Prince's Gate Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Prince's Gate Hotel?
      No, unfortunately, but there's free parking nearby.
    • Is there a pool at Prince's Gate Hotel?
      Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
    • Are pets allowed at Prince's Gate Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Prince's Gate Hotel?
      You can check in from 2:00 PM to 10:00 AM. Check-out time is 10 AM.
    • Are there restaurants at or near Prince's Gate Hotel?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Prince's Gate Hotel?
      Yes, an airport shuttle is available. The charge is NZD 30 per person one way.

    Recent reviews

    Fabulous 8.6 From 708 reviews

    Exceptional 10.0
    Awesome
    Awesome service, lovely clean boutique room. Great food, the Parmesan garlic bread is to die for!
    Kegan, nz1 night trip
    Very good 8.0
    History in the heart of Rotorua
    Lovely character building with a fabulous history. Very much enjoyed the ambience of the formal areas in the main hotel. The accomodation in the separate building was fairly worn and tired. The hot pools we enjoyed very much.The location was excellent ,with shops and restaurants within close walking distance. Overall a great stay
    S L, nz1 night trip with friends
    Exceptional 10.0
    We really loved it. The room was awesome, the shower was a bit dicky, but we didnt come to rotorua for a shower, so it wasnt a problem. Its loud whennpeople walk on the upper deck, but also people arent doing that often
    Jessica, nz2 night trip
    Exceptional 10.0
    Casual but classy!
    Great hotel, very cool vibe. The staff are relaxed and friendly even though the hotel definitely has an old school elegance. I thought the rooms were in great condition. I saw some comments complaining about noise when I booked, but I had no real issues here - I always travel with earplugs anyway just in case! Hot pools were great and the restaurant was also nice for lunch and dinner, never made it by for a breakfast.
    Jaclyn, nz4 night trip
    Very good 8.0
    A grand old lady needing some care
    The one bedroom suite was spacious except in the bedroom. The kitchenette benchtop and cabinet doors had been painted and the paint was wearing off. Some electrical switches needed replacement. The chair wouldn't fit under the desk. The fold out couch was uncomfortable to sit on and the TV was small and didn't have all the channels working as advertised. The room had been grand and still had many beautiful fixtures like the mirrors, drapes and light fittings but standards have not been maintained. The staff are lovely and the dining experience is very good.
    nz2 night trip
    Very good 8.0
    Hotels history and character are truly amazing, the location is perfect right by the Government House, the heated sulfur pools hit the spot, however the rooms are quite noisy inside from the other guest rooms.
    nz1 night trip
    Very good 8.0
    Handy location
    Great location. Breakfast with voucher given at teception was great but you need to hand in voucher. Only given 1 voucher so only ate breakfast once. Went to Lime the following morning. The bathrooms could really do with being upgraded. Location is handy and free parking on street behind hotel but metred in front of hotel.
    Janet, nz2 night family trip
    Fair 4.0
    great location, but very tired facility. Air Con not working. rooms are small and need new wall paper, bathrooms need redoing. 3-star standard at best
    B A, nz1 night trip
    Exceptional 10.0
    Enjoyable Stay
    We loved the old charm this place has. The rooms and beds were comfortable. The kitchenette was basic and all we needed. Lots of soace fur a family of 4 to move around. The only issue was the wifi. Loved our stay.
    Aartika, nz1 night family trip
    Exceptional 10.0
    charming
    Much old time charm in this establishment...
    nz1 night trip

    Prince's Gate Hotel, Rotorua, New Zealand

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