Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Prince's Gate Hotel

4.5-starThis Hotel property is rated 4 star plus.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Airport transportation
1057 Arawa Street, Rotorua, Bay of Plenty, 3010, New Zealand

Luxury hotel with 2 restaurants, near Polynesian Spa
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • In-room childcare (surcharge)
    • Airport transportation
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Comfortable, convenient to food and attractions. Room needs refurbishment.Jan 2, 2021
  • Amazing Victorian style hotel at the perfect location. Very happy with the service. Food…Dec 4, 2020

Prince's Gate Hotel

from NZ$97
  • Two Bedroom Suite (In Adjacent Building)
  • One Bedroom Suite (In Adjacent Building)
  • Designer Room
  • Estate Room
  • Classic Room
  • Snug Room
  • Premium Two Bedroom Suite (In Adjacent Building)
  • Duchess Suite
  • Monarch Suite (In Adjacent Building)

What’s around Prince's Gate Hotel

Landmarks

  • In a regional park
  • Polynesian Spa - 6 min walk
  • Rotorua i-SITE Visitor Centre - 2 min walk
  • Sir Howard Morrison Performing Arts Centre - 2 min walk
  • Tamaki Maori Village - 3 min walk
  • Government Gardens - 4 min walk
  • Rotorua Arts Village - 4 min walk
  • Blue Baths - 4 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 AM
  • Check-out time is 10 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

  • Free offsite parking nearby

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • Spa services on site
  • Spa tub
  • Outdoor seasonal pool
  • Sauna
  • Children's pool
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1897
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals).

The spa is open daily.

Dining

Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Bar - This bar serves light fare only. Open daily.

Prince's Gate Hotel’s small print

Also known as

  • Hotel Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Hotel Hotel Rotorua
  • Princes Gate Hotel
  • Princes Gate Hotel Rotorua
  • Princes Gate Rotorua
  • Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Rotorua
  • Prince's Gate
  • Prince's Gate Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Rollaway beds are available for NZD 50.0 per day

    Breakfast costs between NZD 30 and NZD 30 for adults, and NZD 15 and NZD 15 for children (approximately)

    Cribs/Infant beds are available for NZD 15.0 per day

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of NZD 30 per person (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Prince's Gate Hotel

    • Does Prince's Gate Hotel offer free cancellation for a full refund?
      Yes, Prince's Gate Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Prince's Gate Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Prince's Gate Hotel?
      No, unfortunately, but there's free parking nearby.
    • Is there a pool at Prince's Gate Hotel?
      Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
    • Are pets allowed at Prince's Gate Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Prince's Gate Hotel?
      You can check in from 2:00 PM - 10:00 AM. Check-out time is 10 AM.
    • Are there restaurants at or near Prince's Gate Hotel?
      Yes, there are 2 onsite restaurants, featuring alfresco dining and pool views. Nearby restaurants include Fat Dog Café & Bar (3-min walk), Artisan Cafe (4-min walk), and Ali Baba's Tunisian Takeaways (4-min walk).
    • Is airport shuttle service offered by Prince's Gate Hotel?
      Yes, an airport shuttle is available. The charge is NZD 30 per person one way.

    Recent reviews

    Fabulous 8.6 From 652 reviews

    Very good 8.0
    Consistently good
    This will be our goto place whenever we’re in Rotorua. Only complaint is that a couple if the power plugs dont work so I carry a multiplug for hubbys cpap
    CC, nz1 night family trip
    Exceptional 10.0
    Service and comfort....
    It was a lovely, pleasant stay - was surprised by a room upgrade on arrival and advised of the late check out without having to ask. The old charms of the hotel worked a treat.
    Edwina, nz1 night trip
    Exceptional 10.0
    Overall I was highly impressed with this hotel. When you pull up outside to check in it looks utterly gorgeous, it's 99 years old and it just oozes old world charm. The reception area has beautiful chandeliers and stained glass windows which you don't see much of these days. Check in was smooth, on site parking is tight though, it was easier to park outside on the street (both options are free of charge) both nights we stayed. Our Estate room was mostly good, though I felt it could do with a bit of TLC (new coat of paint for starters), and the bathroom is very small, but otherwise it was fine (comfortable bed, decent shower, big TV). We particularly loved the 3 tier hot pool, like Goldilocks porridge there was hot, medium and tepid and you flit between the 3 as you desire. Happy Hour from 4.30pm to 6.30pm is good too, we availed ourselves of this on both days of our stay. We ate dinner in the restaurant on the first night (prices are high, servings are small) and the buffet breakfast on our second morning was good value at $20 p/p.
    Veronica, nz2 night trip
    Very good 8.0
    Home away from home
    Very comfortable and friendly atmosphere.
    JOHN, nz2 night trip
    Fair 4.0
    Smell, old, small and expensive
    Very old hotel, super noisy, small room and way too expensive for the bad condition this smelly room was.
    Joost, nz1 night trip
    Exceptional 10.0
    Charming ambience
    Came to Rotorua for a couple of meetings so chose this hotel because of the price and I was pleasantly surprised at the size and style of the room. I would definitely stay there again.
    JJ, nz1 night trip
    Very good 8.0
    Quaint and central
    Hotel staff friendly, attentive and helpful. Our room was adequate for our needs
    Naomi, nz1 night trip
    Very good 8.0
    Friendly and welcoming staff, comfortable bed and generous portions served at hotel bar. However felt the room was overpriced , the state of repair did not match price point and could definitely do with a refresh. Room presented as tired and quite tatty.
    Mary, nz1 night trip
    Good 6.0
    4 star but they will rip u off
    I would not stay here again, they charge you for stuff you never used, eg mini bar. I paid a rip off $8 for water, but they charged my card extra for chocolate bars which I never seen or ate. They rang saying they made a mistake but no refund came, then I rang and the story keeps changing and the charges. Now they say they will refund the amount but that is te5 to be seen. I do not like being charged for stuff I did not use, especially from a 4 star hotel. This hotel is very poor in communication and charging your card without your knowledge for extra money. I hope this refund comes or I'll take it further with a dispute
    nz1 night trip with friends
    Exceptional 10.0
    Such a lovely place 💕
    Jo, nz1 night trip with friends

    Prince's Gate Hotel