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Prince's Gate Hotel

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Overview of Prince's Gate Hotel

Prince's Gate Hotel

4.5 star property
Luxury hotel in Rotorua with 2 restaurants and 3 outdoor pools

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is NZ$284
Price available on 10/09/2022
Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Breakfast available
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
Map

About this property

Prince's Gate Hotel

Prince's Gate Hotel offers an airport shuttle (available 24 hours) for NZD 30 per person one way. Guests can indulge in spa services, and Nellie Budd Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool, and a bar/lounge. Fellow travelers say great things about the location and comfortable guestrooms.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Hot springs
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 3 outdoor pools
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals).

The spa is open daily.

Dining

Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 30 and NZD 30 for adults, and NZD 15 and NZD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 30 per person (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for NZD 15.0 per day
  • Rollaway beds are available for NZD 50.0 per day

Pool, spa, & gym (if applicable)

  • Hot springs access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Write a review

6/10 Good

Callum, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Spacious family unit
Great place for family stay. Thermal pools are a highlight for the kids. Kitchen was well stocked with stove top and microwave. Hospo staff were excellent and friendly with any request. Building is old so window panes are obviously not new but had to keep telling my kids to not touch them. Overall great stay and nice spacious unit for family.
Kristina, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Older style Hotel
The Hotel feels quite dated and in an old style which may appeal to certain types of travellers. I think it needs a little updating. Some rooms downstairs do not have a window and feel claustophobic. The staff were very nice and moved me to a room with a window upstairs which made my stay much nicer. The shower was either hot or cold and the shower spray was low (I am short at just over 5 foot)
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Old and decrepit.
This hotel is marketed as a old hotel with character. Let’s be honest there’s character and then there’s old and decrepit. Leaving a hole in the wall because you removed a heater isn’t character it’s decrepit. We stayed in a 2bdrm and it was terrible. Old, falling apart and in need of serious work. Hot plate that didn’t work, tv that didn’t get signal, the list goes on. In no way is this value for money. I would not recommend this hotel to anyone travelling as a family. I’ve seen caravans in better condition.
Simon, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was a lovely hotel stay.
Sarit, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hot pools and the food in the restaurant and the bar was excellent. Husband is vegan and he was well catered for.
SC, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful room in the heart of the city. Spotlessly clean. The restaurant was superb Staff friendly and helpful 🙂
Kathryn, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice central location - great hot pools with varying temperatures
Mike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our stay.
Paula, 1-night family trip
Verified Wotif guest review

2/10 Poor

Karen, 1-night trip
Verified Expedia guest review