Krystal Satélite María Bárbara

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Pool
Outdoor pool
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Room

Overview of Krystal Satélite María Bárbara

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Krystal Satélite María Bárbara

3.5 star property
Family-friendly hotel with outdoor pool, near Plaza Satelite Shopping Center

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Blvd. Manuel Avila Camacho No. 2300, Col. San Lucas Tepetlacalco, Tlalnepantla de Baz, MEX, 54055
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Plaza Satelite Shopping Center - 25 min walk
  • Centro Citibanamex Convention Center - 18 min drive
  • Museo Soumaya - 21 min drive
  • Antara Polanco - 22 min drive
  • Chapultepec Park - 20 min drive
  • Auditorio Nacional - 23 min drive
  • Parque Zoologico de Chapultepec - 24 min drive
  • Paseo de la Reforma - 24 min drive
  • Museo Nacional de Antropologia - 26 min drive
  • The Angel of Independence Monument - 30 min drive
  • U.S. Embassy - 30 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 48 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 57 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Tlalnepantla de Baz Station - 9 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz San Rafael Station - 11 min drive
  • Airport shuttle (surcharge)

About this property

Krystal Satélite María Bárbara

Krystal Satélite María Bárbara offers an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Terraza, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a children's pool. The helpful staff and restaurant get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a MXN 3200 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 45 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 225 and MXN 250 for adults, and MXN 180 and MXN 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way, maximum occupancy 1500)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs MXN 45 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a MXN 3200 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Maria Barbara Tlalnepantla de Baz
Maria Barbara Tlalnepantla de Baz
Krystal Satélite María Bárbara Hotel Tlalnepantla de Baz
Krystal Satélite María Bárbara Hotel
Krystal Satélite María Bárbara Tlalnepantla de Baz
Krystal Satélite María Bárbara
Hotel Maria Barbara
Krystal Satelite Maria Barbara
Krystal Satélite María Bárbara Hotel
Krystal Satélite María Bárbara Tlalnepantla de Baz
Krystal Satélite María Bárbara Hotel Tlalnepantla de Baz

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Ramona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time at Krystal, the service was outstanding, everyone was very friendly and kind, specially Sergio in the restaurant, he went about and beyond to make our stay a wonderful one. The hotel is nice and well kept, and the rooms are very clean. There is a beautiful mall next door which was very convenient for our shopping needs. Even though it’s not in the city, it was very easy to get transportation to get to all the tourist destinations, Overall this is a wonderful place to stay.
Adriana, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was very good but they don’t provide extra bottles of water when they are required. And actually, it was only one small bottle we asked for and the receptionist said we needed to buy it, but everything was closed.
Rosa Lilia Gutiérrez, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly.
Adriana, 2-night family trip
Verified Expedia guest review

2/10 Poor

First they have check-in 3pm, which is ridiculous because what you gonna do if you get there 2 hours early ? Second, you were asked to come back at 3 pm, so you show up after 2 hours and receptionist tells you, your room is not ready, waited another half hour. Third, you got nasty room with dirty bedsheets.
Hamdard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Angie, 1-night trip
Verified Expedia guest review

8/10 Very good

They need more staff. And the A/C needs improvement. The place is beautiful. Clean and safe. I would go back.
Sylvia, 3-night trip
Verified Expedia guest review

4/10 Fair

Creo que requieren hacer algo de inmediato en arreglar su piscina, losetas rotas en el piso de la misma, lo que provocó que no sólo se cortaran 2 de mis 4 niños que me acompañaban, si no otros huéspedes. En front desk solo nos dijeron "una disculpa", por menos en Estados Unidos ya hubieran demandado. Para no volver a ir.
aldo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Natia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Diana, 2-night trip
Verified Expedia guest review