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View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed with Sofa bed

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed (The Queen)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Double Bed (The Queen)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (The Duet)

Room, 2 Single Beds (The Duet)

Room, 2 Single Beds (The Duet)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

At a glance

Hotel size

  • 120 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Parking

  • Secured uncovered on-site self-parking (GBP 15.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Use of nearby fitness centre
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (310 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Great location & decent hotel
Ynyr, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Stale cigarettes and room freshener
The room smelt of stale cigarettes and strong room freshener. I arrived late and was on 5th floor so didn’t have the energy to go back down to discuss at the time. In the morning i discussed with the receptionist who said “sorry about that”.
Chloe, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shahadath, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well above the basics for a work stay!
Great hotel for overnight for work. Parking expensive but secure so didn’t have to haul all kit upstairs! Asked for a room by the lift for ease of carrying kit and got it - too few hotels check notes like this so was very impressed and grateful to the staff. Friendly and helpful staff even offering to help carry things to lift for me until colleague arrived to help. Also a little hotel bar that was open for a chat and catch-up with colleague! Could do with some more comfortable seating though but obviously does duty as restaurant mainly.
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was so amazing !!!
Didier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edidiong, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

A Good Base
We were going to the arena and this hotel is a great base, only 5 mins walk away. The room was comfortable and clean and very quiet. The price was ok, still don’t like having to pay extra for parking but it seems most hotels are doing this now. Would use again if in Birmingham
Michaela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Good location for the Utilita arena. Having parking available is a big plus too. Nice breakfast also, and the 24hr coffee machine was handy. Will use again when in town
Andrew, 1-night trip with friends
Verified Hotels.com guest review