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NH Collection Frankfurt City

Luxury hotel with restaurant, connected to a shopping center, near Romerberg

From
NZ$142

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Reception. Image 1 of 58.
1 / 58Reception
Vilbeler Str. 2, Frankfurt, 60313, HE, Germany
8.6.Fabulous.
  • The toilet bathroom design might be the worst I have come across after travelling in more…

    Aug 30, 2020

  • No air conditioned rooms. Only a central ventilation at as outside temperature. In the…

    Aug 6, 2020

See all 491 reviews

Official standards

This property advises that it adheres to Feel Safe at NH (NH Hotels) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 256 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Innenstadt
  • Romerberg - 12 min walk
  • Alte Oper - 16 min walk
  • Frankfurt Trade Fair - 32 min walk
  • Zeil Shopping District - 2 min walk
  • Konstablerwache - 4 min walk

Enter dates for 2 guests

  • Superior Room
  • Suite
  • Premium Room
  • Premium Room (Extra Large)
  • Superior Single Room, 1 Twin Bed
  • Family Room
  • Family Room (3 adults)
  • Suite (Extra Bed 2 adults + 2 children)
  • Suite (Extra Bed 4 adults)
  • Premium Room (ExtraLarge ExtraBed 2adults+2child)
  • Premium Room (Extra Large Extra Bed 4 adults)

Location

Vilbeler Str. 2, Frankfurt, 60313, HE, Germany
  • In Innenstadt
  • Romerberg - 12 min walk
  • Alte Oper - 16 min walk

What’s around

Landmarks

  • In Innenstadt
  • Romerberg - 12 min walk
  • Alte Oper - 16 min walk
  • Frankfurt Trade Fair - 32 min walk
  • Zeil Shopping District - 2 min walk
  • Konstablerwache - 4 min walk
  • Frankfurt Cathedral - 11 min walk
  • Römer - 12 min walk
  • Maintower - 19 min walk
  • Staedel Museum - 28 min walk
  • Palmengarten - 30 min walk

Getting around

  • Frankfurt Airport (FRA) - 22 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Konstablerwache Station - 4 min walk
  • Frankfurt (Main) Ost Station - 22 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 27 min walk
  • Eschenheimer Tor Station - 8 min walk
  • Musterschule Station - 8 min walk
  • Merianplatz Station - 10 min walk

At a glance

Hotel size

  • This hotel has 256 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 55 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 22 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 312
  • Conference space size (meters) - 29

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 47-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Frankfurt NH City
  • NH Collection Frankfurt City Hotel Frankfurt
  • Hotel NH Frankfurt City
  • Nh Frankfurt City Hotel Frankfurt
  • Nh Hotel Frankfurt
  • Nh Hotels Frankfurt
  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City
  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City Frankfurt

Optional extras

Early check-in can be arranged for an extra charge of EUR 45 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs EUR 22 per day

Rollaway beds are available for EUR 50.0 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 35 per pet, per stay

Service animals exempt from fees

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, NH Collection Frankfurt City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 22 per day.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. There's a charge of EUR 45 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rustico (3-min walk), Quattro (3-min walk), and Baltique Deli (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
  • NH Collection Frankfurt City has a sauna and a steam room.
8.6.Fabulous.
  • 8.0.Very good

    Room was a bit warm but then again it was 36 outside. Bar was a bit overpriced. Breakfast was great. Staff was very pleasant and helpful close to shopping district restaurants and river. Overall very good unfortunately while we were out someone stole my wife’s passport so she was not able to fly out.

    AMK, 1 night romance trip, Jul 30, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Spring break

    Lovely hotel with pleasant helpful staff. Room was decent size with good size bathroom with good quality toiletries and decent towels. The coffee machine was a nice touch too. Everything worked as it should so we were quite happy. The location is good for the shops and only 5 minute walk to nearest U bahn.Didn't have breakfast but plenty of options within 5 to 10 minutes of the hotel.I did try the bar which was nice with great friendly staff. I would stay again.

    alan, 3 night trip with friends, Mar 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff. Good location. Clean, quiet room. Excellent value for a low price.

    2 night business trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was great, staff were helpful - definitely recommend

    Charmaine, 4 night family trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The property is well maintained and new. The location is very convenient and you can easily walk to many restaurants, shopping and the historical sites.

    Ryan, 2 night trip, Feb 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was in a wonderful location very close to a train station, so it was easy to get to and from the airport. It was also close to shopping centres with a great variety of shops and restaurants. Museums are also at a very walkable distance, so the location was the best thing for us!

    6 night romance trip, Jan 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Breakfast and bed is very good !

    The breakfast was very good. But if we don’t want to clean our room and put the sign they will clean it... this is no need to do..

    MAIKA, 3 night family trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely hotel

    Lovely hotel and a great location for our 3 night stay for New Year Reception staff were most helpful in advising where to go when we got there Frankfurt a lovely place for a few days Breakfast in the hotel the only downside at 26 euros pp so we declined and found a lovely cafe by the river where the river cruises go from, great view and value

    Gareth, 3 night trip with friends, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fun Hotel

    Super location, amazing staff, Great breafast and fun wet and dry sauna.

    Avital, 4 night trip with friends, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a great stay. The staff was very nice and welcoming, the hotel is in an excellent and safe location (close to major sights, shopping and train/subway), room was spacious and comfortable, and breakfast was excellent. We'll be returning next time we're in Frankfurt.

    9 night romance trip, Dec 23, 2019

    Verified Orbitz guest review

See all 491 reviews