Royal St. Lucia Resort & Spa, Gros Islet, St. Lucia

The staff was very accommodating. The island was clean and the people where very friendly. The rooms where clean and in decent shape. The beach was very nice and the views were great. The only issue was things on the island are spread out. So to go places or do things is a car ride. But all hotels will have this issue.

The staff was fantastic. Always going the extra mile to please the customer with a smile. The location is prime to all the hot spots and a wonderful beach location. I would highly recommend the half board meal plan. The food was first class.

A fabulous hotel with welcoming, friendly, professional staff. The hotel is showing signs of age but this did not affect the high standards kept at the Royal. ALL the staff are friendly and strive to please the guests.The private beach with waitress service, and sea swimming area were great as was the swim up bar. We tried all the restaurants and each one was a delight. Breakfast was always an indulgent affair .I cannot fault this place at all

Great hotel situated right on the beach, very clean good sized rooms. Best part though were the staff, super friendly and helpful

I really wanted to like this hotel as it is in a great location. It is a very far drive/taxi ride from UVF Airport. It's 1 hour 25 minutes. I'd recommend a taxi because drivers are aggressive here. The hotel is in a neighborhood where you can walk to some great restaurants including "Buzz." The reason I cannot give a great review is that the staff was either really good or really bad. Our bell hop was great and a true professional. Our service in the bar was below average. The hotel skimps on a lot almost as if it is having financial problems. For example, the Managers host a guest reception. They only have one plate of appetizers at a time and they only offered a watered down rum punch. It was really embarrassing the low quality of food and drinks offered. Just have an open bar for 30 minutes and bring out at least 2-3 food items. It seemed stingy and petty quite candidly. A cleaning staff member left a dirty wet rag on a cabinet and they did not pick up towels on the deck of the hotel. It was give and take with this place. For every positive experience someone came along and took it away with a very negative one. The pool bar is very nice and the beach is nice.