The Parkgate Hotel

4.0 star property
4-star hotel with spa, near Principality Stadium

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The Parkgate Hotel

Photo gallery for The Parkgate Hotel

Exterior
Infinity pool
Deluxe Double or Twin Room
Lobby lounge
Reception hall

Overview of The Parkgate Hotel

9.2

Superb

Property highlights

  • Spa
  • Free WiFi
  • Gym
  • Restaurant
  • Bar
  • Laundry facilities
Map
Westgate Street, Cardiff, Wales, CF10 1DA
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Fitness centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Conference space
Feel at home
  • Television
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
  • Hairdryer

Room options

Deluxe Junior Suite

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

Luxury Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 2 min walk
  • Cardiff Bay - 16 min walk
  • Cardiff Castle - 1 min drive
  • Cardiff International Arena - 3 min drive
  • Cardiff University - 7 min drive
  • Barry Island Beach - 35 min drive

Getting around

  • Cardiff International Airport (CWL) - 34 min drive
  • Bristol International Airport (BRS) - 80 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk

Restaurants

  • McDonald's - 2 min walk
  • Kongs - 2 min walk
  • Lezzet - 1 min walk
  • BrewDog Cardiff - 1 min walk
  • Taco Bell - 2 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel puts you 0.1 mi (0.2 km) from Principality Stadium and 0.9 mi (1.4 km) from Cardiff Bay. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures. Other highlights at this upmarket hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff and nice bathrooms.

Languages

English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 0.2 mi (GBP 14.00 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Lift door width (centimetres): 111

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Sorting Room – On-site brasserie. Reservations are required.

Fees & policies

Parking

  • Parking is available nearby and costs GBP 14.00 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Parkgate Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at The Parkgate Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
Is there an on-site casino at The Parkgate Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness centre.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an on-site restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 2 minutes' walk from Principality Stadium. The local area is considered walkable, as well as being good for shopping.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mum and daughter mini break
Really enjoyed our 2 night stay in this lovely hotel which is in a great location. The thermal spa experience was great.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2nd time we have stayed here, lovely hotel
Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice visit
Great stay made even better with upgrade on room as tv screen wasn’t working
Dean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

City Centre Hotel.
First stay at the Parkgate. Relatively new hotel in Cardiff City centre which has been finished to a high standard.
Viv, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel central Cardiff has been waiting for
Lovely hotel in the centre of Cardiff. Comfortable well-equipped room. Delicious evening meal and breakfast in the Sorting Room restaurant. Will come again
julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Geraint, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Hotels.com guest review