Skip to main content.
All properties in Cortina d'Ampezzo, Veneto, Italy
1 room, 2 adults

Cristallo, a Luxury Collection Resort & Spa

5-star5 stars
Via Rinaldo Menardi 42, Cortina d'Ampezzo, BL, 32043, Italy

Cortina d'Ampezzo ski hotel with spa and free ski shuttle
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 9 2020 to May 31 2021 (dates subject to change).
The property is closed between October 5 and December 1.
  • We spent 3 nights here and enjoyed every aspect of the hotel. The setting is great with…Sep 2, 2020
  • A very nice hotel indeed. Very nice views of the town and ski areas, mountains on the…Jan 8, 2020

Cristallo, a Luxury Collection Resort & Spa

  • Classic Room, 1 Twin Bed, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking (Panoramic)
  • Suite, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking (Panoramic)
  • Suite, 1 King Bed, Non Smoking, Balcony (Panoramic)
  • Superior Room, 2 Twin Beds, Non Smoking

What’s around Cristallo, a Luxury Collection Resort & Spa

Landmarks

  • Cortina d'Ampezzo Ski Resort - 44 min walk
  • Dolomites - 1 min walk
  • Mario Rimoldi Modern Art Museum - 12 min walk
  • Faloria Cable Car - 12 min walk
  • Parish Church of Cortina - 14 min walk
  • Olympic Ice Stadium - 23 min walk
  • Cortina-Col Druscie Cable Car - 26 min walk
  • Ossuary of Pocol - 2.7 mi / 4.4 km

Getting around

  • Marco Polo Airport (VCE) - 103 min drive
  • Dobbiaco/Toblach Station - 31 min drive
  • Calalzo Pieve di Cadore Cortina Station - 32 min drive
  • Perarolo di Cadore Station - 35 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed*

  • 1 per room (up to 55 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 40 per night)

  • Onsite valet parking (EUR 40 per night; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

Offsite

  • Free ski shuttle

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals on site
  • Ice skating on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Cristallo Ultimate SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Il Gazebo - This fine-dining restaurant specializes in Italian cuisine. Reservations are required.

Veranda - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.

La Stube 1872 - This restaurant specializes in local cuisine. Reservations are required. Open daily.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Ice skating on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Cristallo, a Luxury Collection Resort & Spa’s small print

Also known as

  • Cristallo Hotel
  • Cristallo Luxury Collection Cortina d'Ampezzo
  • Cristallo Luxury Collection
  • Cristallo Hotel Spa Golf
  • Cristallo, A Collection & Spa
  • Cristallo, a Luxury Collection Resort & Spa Hotel
  • Cristallo, a Luxury Collection Resort & Spa Cortina d'Ampezzo
  • Cristallo Hotel Spa
  • Cristallo Hotel Spa Cortina d'Ampezzo
  • Cristallo Luxury Collection Resort Cortina d'Ampezzo
  • Cristallo Spa Cortina d'Ampezzo
  • Hotel Cristallo Spa
  • Cristallo Hotel Spa & Golf Italy
  • Cristallo Hotel Spa And Golf
  • Cristallo Luxury Collection Resort

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 40 per night

Valet parking costs EUR 40 per night with in/out privileges

Rollaway beds are available for EUR 150.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 130 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 560 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cristallo, a Luxury Collection Resort & Spa

  • Does Cristallo, a Luxury Collection Resort & Spa offer free cancellation for a full refund?
    Yes, Cristallo, a Luxury Collection Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Cristallo, a Luxury Collection Resort & Spa currently open?
    This property is closed from December 9 2020 to May 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Cristallo, a Luxury Collection Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cristallo, a Luxury Collection Resort & Spa?
    Yes. Self parking costs EUR 40 per night. Valet parking costs EUR 40 per night. Electric vehicle charging is available.
  • Is there a pool at Cristallo, a Luxury Collection Resort & Spa?
    Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Cristallo, a Luxury Collection Resort & Spa?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of EUR 130 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Cristallo, a Luxury Collection Resort & Spa?
    You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Cristallo, a Luxury Collection Resort & Spa?
    Yes, there are 3 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Ristorante Pizzeria Vienna (8-min walk), El Bronsin Pizzeria Ristorante (9-min walk), and Ristorante Pizzeria Il Ponte (11-min walk).
  • Is airport shuttle service offered by Cristallo, a Luxury Collection Resort & Spa?
    Yes, an airport shuttle is available. The charge is EUR 560 per vehicle roundtrip.
  • What is there to do at Cristallo, a Luxury Collection Resort & Spa and nearby?
    Have fun with onsite winter activities like ice skating. Indulge in a treatment at the spa and soothe your senses in the spa tub. Cristallo, a Luxury Collection Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.

Recent reviews

Exceptional 9.4 From 42 reviews

Exceptional 10.0
Awesome
Wonderful historic grand hotel in one of the most beautiful spots on earth.
Ronald, us3 night trip
Exceptional 10.0
Great property. Superb service . Great food, staff and location. Just superb. It was an amazing stay.
us1 night trip with friends
Exceptional 10.0
Great stay
This is our second time staying at the Cristallo. It’s a really charming hotel, perched at the top of a hill in Cortina. The staff was super friendly (the concierge gave us some amazing recommendations for hikes and restaurants), the free breakfast in the morning was great, and the room was spacious. The only con is perhaps the shower/tub is a little small in the bathroom, but otherwise, everything was great about the hotel. We would stay there again.
Teresa, us2 night romance trip
Exceptional 10.0
What a great hotel! Views beautiful, rooms spacious and lovely, staff friendly and accommodating, not stuffy, fantastic pool, great gym, excellent breakfast (fresh squeezed orange juice!), a relaxing bar for lounging and enjoying the scenery, and a (somewhat pricy) dinner restaurant that strives for but just misses world class excellence. Watch out for the parking charges which are not prominently disclosed on the booking site we used.
us4 night romance trip
Exceptional 10.0
The town with it's surrouding mountains. The view from our room was astounding.
us2 night family trip
Exceptional 10.0
We were offered a nice upgrade on the arrival day which was very much appreciated. They have a nice candy bar which was a new thing for us. The service was very good and the people there are very nice and helpful. The two restaurants that were suggested for a nice supper in town were on point.
ca2 night romance trip
Exceptional 10.0
Loved our stay.
Excellent hotel with excellent spa. The best in Cortina.
INNA, us5 night trip with friends
Exceptional 10.0
Exceptional hotel
Exceptional hotel . Great Staff. Very friendly and excellent service.
rosaria, ca1 night romance trip
Exceptional 10.0
A great hotel at a beautiful place with exceptional customer service
Tuluh, us1 night family trip
Very good 8.0
A couple things were a little dated compared to hotels in other countries... However the staff are amazing and make up for any short comings.. concierge and front desk were patient with the millions of questions we had and the restaurant was substantially better then some of the local restaurants...
au2 night trip

Cristallo, a Luxury Collection Resort & Spa