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Marsden Viaduct Hotel

4.0 star property
Bayfront hotel with restaurant, near Sky Tower
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Marsden Viaduct Hotel

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
Deluxe Room with Balcony, 1 King Bed, Courtyard View | Courtyard view
Exterior
Deluxe Room with Balcony, 1 King Bed, Courtyard View
View from property

Overview of Marsden Viaduct Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Ferry terminal shuttle
Feel at home
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View

Deluxe King Room with Marina View

  • 42 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area

Junior King Suite Balcony, Pool View

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 10 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Princes Wharf - 2 min drive
  • Queen Street Shopping District - 2 min drive
  • SkyCity Casino - 3 min drive
  • University of Auckland - 4 min drive
  • Spark Arena - 4 min drive
  • Auckland City Hospital - 5 min drive
  • Auckland War Memorial Museum - 7 min drive
  • Mt. Eden - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Baldwin Avenue Station - 12 min drive
  • Auckland Greenlane Station - 13 min drive
  • Auckland Britomart Station - 14 min walk
  • Gaunt Street Tram Stop - 1 min walk
  • Daldy Street Tram Stop - 4 min walk
  • Halsey Street Tram Stop - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • The Brewers Co-Operative - 8 min walk
  • Bagel Love - 6 min walk
  • Williams Eatery - 6 min walk
  • Scratch Bakers - 7 min walk
  • Grand Harbour Chinese Restaurant - 4 min walk
Map

About this property

Marsden Viaduct Hotel

Putting you in a great location, within a 15-minute walk of Sky Tower and Auckland Ferry Terminal, Marsden Viaduct Hotel offers an airport shuttle (available 24 hours) for NZD 50 per person one-way. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This upmarket hotel is also 2.8 mi (4.5 km) from Eden Park and 3.9 mi (6.3 km) from Auckland Zoo. The property is only a short walk to public transportation: Gaunt Street Tram Stop is steps away and Daldy Street Tram Stop is 4 minutes.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to 21 Viaduct Harbour Avenue, same building Sofitel viaduct habour
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 0.00 at checkout

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (NZD 45 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 10 spaces per unit)
  • On-site parking includes off-street options
  • 24-hours off-site parking within 328 ft (NZD 50 per night)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle from 6:00 AM to 11:30 PM*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Off-site

  • Area shuttle within 500 metres*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Corner guards

What to do

  • Stereo
  • Beach nearby
  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Freezer
  • Free bottled water
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Coffee Club 500mts away – This café overlooks the garden. Reservations are required.
The Lawn Cafe – This café overlooks the ocean. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per day
  • Breakage deposit: NZD 100 per night
  • A damage deposit of NZD 200 will be collected before check-in

Optional extras

  • English breakfast is offered for an extra charge of approximately NZD 35 to 50 for adults and NZD 15 to 40 for children
  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Ferry terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent
  • Bed sheets are available for an extra charge of NZD 0 (or guests may bring their own)
  • Towels are available for an extra charge of NZD 0 (or guests may bring their own)

Children & extra beds

  • Cots/infant beds are available for NZD 20.00 per day
  • Rollaway beds are available for NZD 60.0 per day
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Covered self-parking costs NZD 45 per night
  • Parking is available nearby and costs NZD 50 per night (328 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system, a first aid kit, window guards and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?
Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Marsden Viaduct Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Marsden Viaduct Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marsden Viaduct Hotel?
Yes. Self-parking costs NZD 45 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Marsden Viaduct Hotel?
Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.
What are the check-in and check-out times at Marsden Viaduct Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Marsden Viaduct Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Marsden Viaduct Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming and segway hire. Marsden Viaduct Hotel also has access to a nearby health club.
Are there restaurants at or near Marsden Viaduct Hotel?
Yes, Coffee Club 500mts away offers garden views.
Does Marsden Viaduct Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Marsden Viaduct Hotel like?
Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 1-minute walk from Gaunt Street Tram Stop and 10 minutes' walk from Sky Tower.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Erin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clinton, 1-night trip
Verified Hotels.com guest review

6/10 Good

Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a beautiful place to stay. Easy Check in and what a stunning view overlooking the viaduct
Nic, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The property was lovely. Although its not the most traditional approach for checking people into the hotel it was a nice stay.
Jeanne, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Leesah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tadeo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service. Beautiful property at a stunning location. Reasonable walk to bars and restaurants. Comfortable bed.
Bronwyn, 1-night romance trip
Verified Expedia guest review

8/10 Very good

James, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Genuinely liked this property and will be making it a regular location to stay
Leesah, 4-night trip
Verified Expedia guest review