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All properties in Trabzon, Trabzon, Turkey

Zorlu Grand Hotel Trabzon

Luxury hotel with indoor pool, connected to a shopping center, near Boztepe Park

  • Free WiFi and free parking
From
NZ$124

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  • Pool
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Guest Room. Image 1 of 57.
1 / 57Guest Room
8.2.Very good.
  • Pleasent and confort

    Oct 18, 2020

  • Nice location

    Sep 30, 2020

See all 90 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 160 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Ortahisar
  • Boztepe Park - 23 min walk
  • Trabzon Botanical Park - 40 min walk
  • Karadeniz Technical University - 41 min walk
  • Ataturk's Mansion - 3.9 mi / 6.3 km
  • Sumela Monastery - 27.7 mi / 44.5 km
The following facilities are closed on Sunday:
  • Fitness facility

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Queen Bed ( 1 Queen Bed )
  • Deluxe Room
  • Superior Room (2 Single Beds )
  • Deluxe Suite, 1 Queen Bed with Sofa bed (1 Queen Bed )
  • Family Connection Room
  • Presidential Suite, Multiple Bedrooms, Jetted Tub, City View
  • Economy Double or Twin Room
  • Junior Suite, 1 Queen Bed, City View

Location

  • In Ortahisar
  • Boztepe Park - 23 min walk
  • Trabzon Botanical Park - 40 min walk

What’s around

Landmarks

  • In Ortahisar
  • Boztepe Park - 23 min walk
  • Trabzon Botanical Park - 40 min walk
  • Karadeniz Technical University - 41 min walk
  • Ataturk's Mansion - 3.9 mi / 6.3 km
  • Sumela Monastery - 27.7 mi / 44.5 km
  • Çal Cave - 29.2 mi / 47 km

Getting around

  • Trabzon (TZX) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Ecotours nearby
  • Health club
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and body scrubs. The spa is equipped with Turkish bath/hammam.

Small print

Also known as

  • Zorlu Grand
  • Zorlu Grand Trabzon Trabzon
  • Zorlu Grand Hotel Trabzon Hotel
  • Zorlu Grand Hotel Trabzon Trabzon
  • Zorlu Grand Hotel Trabzon Hotel Trabzon
  • Zorlu Grand Hotel
  • Zorlu Grand Hotel Trabzon
  • Zorlu Grand Trabzon

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 10:00 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Zorlu Grand Hotel Trabzon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Ercan Burger (3-min walk), Cemilusta (3-min walk), and Viya Kitap Kafe Yemek (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one way.
  • Onsite recreation at Zorlu Grand Hotel Trabzon includes aerobics . Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Zorlu Grand Hotel Trabzon also has a steam room and a garden, as well as access to a nearby health club.
8.2.Very good.
  • 10.0.Exceptional

    Trabzon great hotel

    Excellent trip to a very interesting area

    A C, 2 night trip with friends, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    At the center of the city the hotel is clean and our stay was amazing we enjoyed the Turkish bath and massage at hotel

    Fihmi, 2 night trip, Oct 17, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Reception is good and nice but the rooms are not as described the hotel needs renovation

    Alhami, 1 night trip, Oct 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    LOVED EVERYTHING ABOUT THIS HOTEL! Service is perfect!

    4 night family trip, Oct 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    Staff needs help in providing a customer service. Specifically, reception, bell boys and whole way staff need help. They are friendly but not very efficient in doing their duties. We arrived around 10:30 pm and there was no park space in front of the hotel so I left the car on the middle of the street. As I walked I asked if any can assist in parking the car and getting the luggage, I was directed to the receptionist. While I was checking in two gentlemen were asked to assist with parking and getting the luggage. They never made it to the car. I went out to see what is going on because my family members were still at the car after 15 minutes. Service at Restaurant during the breakfast was slow as well. Over all hotel facility was acceptable but we would not be returning to this hotel soon.

    Turgut, 3 night family trip, Sep 7, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Very central

    Niyazi, 2 night romance trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Furniture was old and dated. And I couldn’t sleep well, all night my body was itching me under the sheets

    Maha, 2 night family trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location

    Great location

    Naif, 1 night trip with friends, Aug 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel in the center of the city

    MOHAMMED, 3 night family trip, Jul 20, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Bad room due to bad smell and, other wise it ok and the price too high compare to other hotels

    4 night family trip, Jul 12, 2019

    Verified Expedia guest review

See all 90 reviews