Guests
All properties in Lubbock, Texas, United States of America

Towneplace Suites By Marriott

Convenient to South Plains Mall

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$150

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Studio, 2 Queen Beds, Non Smoking - Living Room
  • Studio, 1 Queen Bed, Non Smoking - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 27.
1 / 27Outdoor Pool
5310 West Loop 289, Lubbock, 79424, TX, United States of America
6.6.Good.
  • The room had a small kitchen, which still included the leftover food from previous guests…

    Oct 21, 2021

  • This place is a dump. It’s so dirty - we had to shower there because we were heading to…

    Jun 25, 2021

See all 65 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Kitchen
  • Air Conditioning

Property highlights

Main amenities

  • 88 guestrooms
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Sofa bed
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop

What’s around

  • South Plains Mall - 33 min walk
  • Ballet Lubbock - 11 min walk
  • Lubbock Premiere Cinema - 26 min walk
  • Texas Water Rampage - 39 min walk
  • Lubbock Christian University - 2.7 mi / 4.3 km
  • Texas Tech University - 4.6 mi / 7.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, 1 Queen Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking

What’s around

Landmarks

  • South Plains Mall - 33 min walk
  • Ballet Lubbock - 11 min walk
  • Lubbock Premiere Cinema - 26 min walk
  • Texas Water Rampage - 39 min walk
  • Lubbock Christian University - 2.7 mi / 4.3 km
  • Texas Tech University - 4.6 mi / 7.4 km
  • United Supermarkets Arena - 4.8 mi / 7.8 km
  • University Medical Center - 5.1 mi / 8.2 km
  • Jones AT&T Stadium - 5.6 mi / 9 km
  • Buddy Holly Center - 9.3 mi / 15 km
  • Lubbock War Memorial - 3.4 mi / 5.5 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive
map
See on map
5310 West Loop 289, Lubbock, 79424, TX, United States of America

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-4 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 35 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • No alcohol served onsite
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Golfing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Fees & policies

Refundable depositPay at property

  • Deposit: USD 20.00 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Towneplace Suites Marriott Hotel Lubbock
  • Hotel Towneplace Suites By Marriott
  • Towneplace Suites Marriott
  • Towneplace Suites By Marriott Hotel
  • Towneplace Suites By Marriott Lubbock
  • Towneplace Suites By Marriott Hotel Lubbock
  • Towneplace Suites Marriott Lubbock
  • Lubbock Towneplace Suites By Marriott Hotel
  • Towneplace Suites Marriott Hotel Lubbock
  • Towneplace Suites Marriott Lubbock
  • Hotel Towneplace Suites By Marriott Lubbock
  • Towneplace Suites By Marriott Lubbock
  • Towneplace Suites Marriott Hotel
  • Towneplace Suites Marriott

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Towneplace Suites By Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of USD 100.00 per accommodation, per stay.
  • You can check in from 3 PM - 4 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Rosa's Cafe Tortilla Factory (2 mi), Stella's Restaurant (2.1 mi), and Chick-fil-A (2.1 mi).
6.6.Good.
  • 4.0.Fair

    There was roaches and was very mugging in the lobby.

    1 night family trip, Jun 24, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.

    2 night family trip, May 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.

    2 night romance trip, Apr 16, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting

    Terry, 2 night family trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!

    Mark, 2 night romance trip, Dec 24, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    ave our room away

    We paid for our room and got a call saying they gave our room away and had no more rooms for us

    Chrysta, 1 night family trip, Aug 8, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Still waiting.

    Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com.

    heath, 2 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid!

    First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else.

    Ian, 2 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable.

    Traveler3g, 1 night business trip, Jul 28, 2020

    Verified Travelocity guest review

  • 2.0.Poor

    When we went to check in they didn’t have the room we paid for so had to stay in a much smaller room for the same price

    Kim, 1 night family trip, Jun 19, 2020

    Verified Expedia guest review

See all 65 reviews