AJ Gran Alacant

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Overview of AJ Gran Alacant

AJ Gran Alacant

4-star property
Santa Pola upscale hotel with outdoor pool

9.2/10 Superb

173 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Av de Finlandia , Urb Gran Alacant, 15, Santa Pola, Alicante, 03130
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Self-serve laundry
  • Meeting room
  • Luggage storage
For families
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
  • Digital TV service
  • Free parking nearby

Room options

About this area

What's nearby

  • El Corte Ingles Shopping Center - 27 min drive
  • Alicante Harbour - 28 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 8 min drive
  • Sant Gabriel Station - 17 min drive
  • Elx Parc Station - 25 min drive
  • Sant Vicent Centre Station - 25 min drive


  • Foster's Hollywood - 4 min walk
  • The Gallery Indian Restaurant - 4 min walk
  • Get Fresh - 4 min walk
  • Chill Out Grill - 7 min walk
  • Azafran Indian Restaurant - 7 min walk

About this property

AJ Gran Alacant

4-star hotel
AJ Gran Alacant provides amenities like a shopping mall on site and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • An elevator, smoke-free premises, and luggage storage
Room features
All guestrooms at AJ Gran Alacant offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Flat-screen TVs with digital channels
  • Daily housekeeping and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms


  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite garage
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM

Working away

  • Meeting room


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage


  • An outdoor pool
  • Shopping mall on site


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 7 to March 31:
  • Swimming pool


  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AJ Gran Alacant Hotel
AJ Gran Alacant Santa Pola
AJ Gran Alacant Hotel Santa Pola

Frequently asked questions

Does AJ Gran Alacant offer free cancellation for a full refund?
Yes, AJ Gran Alacant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AJ Gran Alacant?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at AJ Gran Alacant on 19 October 2022 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AJ Gran Alacant?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AJ Gran Alacant?
Yes, there's an outdoor pool.
Are pets allowed at AJ Gran Alacant?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AJ Gran Alacant?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at AJ Gran Alacant?
You can check in from 4:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at AJ Gran Alacant?
No, this hotel doesn't have a casino, but Casino Mediterraneo (29-min drive) is nearby.
What is there to do at AJ Gran Alacant and nearby?
AJ Gran Alacant has an outdoor pool.
Are there restaurants at or near AJ Gran Alacant?
Yes. Nearby restaurants include Foster's Hollywood (4-min walk), The Gallery Indian Restaurant (4-min walk), and Get Fresh (4-min walk).

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with amazing value for money!
Marcus, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

ideal for overnight stay before going to the airport.Good food court nearby. Big negative was the lack of tea making facilities in the room.
Malcolm, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay. Functional and very clean. Staff were lovely xx
Charlotte, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beatrice, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lucia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay except can’t get near the pool 😡
I was a bit disappointed when we got there that they tried to give us the wrong room. This was actually not their fault. I requested a twin room due to a recent spinal fracture and Hotels.Com put it through as a double. I contacted the hotel and they said they would put it right. Hotel is located on a shopping park with Burger King, Supermarket, petrol station etc it’s a good location away from the bustle of Benidorm-but a car is essential. Reception staff were pleasant, I had some underwear laundered-as it said there was a laundry on the website-€15 for 5 pairs of knickers and one underpants. I didn’t eat breakfast, my husband did. He said there were lots of cold meats, cheeses and breads like a typical continental breakfast. He said it was good value for €12 but they need better coffee. We didn’t eat from the menu. The room was mostly quiet (we stopped 5 nights.) Excellent aircon. Lovely walk in shower with complimentary shampoo and body wash. A hairdryer. There was a little balcony to sit out on, which was pleasant. Bed was comfortable, didn’t really use the tv. There’s a small fridge, no kettle. Plenty of hanging spaces but only a few hangers. Only problem wi to the room is the light switch system is odd masking it difficult to turn on a light from the controls neatest the window. Only other moan-can’t get near the pool. I think they need to check who is using it as it doesn’t seem to be residents. Also they need more loungers.
Claire, 5-night trip
Verified Hotels.com guest review