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All properties in Alexandria, Alexandria Governorate, Egypt
1 room, 2 adults

Helnan Palestine Hotel, Alexandria, Egypt

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • DVD player
Montaza Palace Royal Gardens, Alexandria, Egypt

5-star beachfront hotel with spa, near Montazah Palace
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Value
Value for money could be better
Pool
Pool should be renewed

Helnan Palestine Hotel, Alexandria, Egypt

from NZ$528
  • Standard Room
  • Executive Suite
  • Suite, Corner

What’s around Helnan Palestine Hotel, Alexandria, Egypt

Landmarks

  • In Al-Muntazah
  • Montazah Palace - 2 min walk
  • Montazah Beach - 1 min walk
  • Mediterranean Sea - 14 min walk
  • Royal Jewellery Museum - 5.7 mi / 9.2 km
  • Stanley Bridge - 6.1 mi / 9.8 km
  • Stanli Beach - 6.5 mi / 10.4 km
  • Mamoura Beach - 8.7 mi / 14 km

Getting around

  • Alexandria (ALY-Alexandria Intl.) - 42 min drive

At a glance

Key facts

Hotel size

  • This hotel has 218 rooms

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 coffee shops/cafés
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Windsurfing nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11836
  • Conference space size (meters) - 1100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Helnan Beach SPA has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Alexandrina - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Al Arz - This restaurant specializes in regional cuisine and serves lunch and dinner.

Asia House - This restaurant specializes in Asian cuisine and serves lunch and dinner.

La Piazza - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Royal Gardens - This restaurant specializes in Asian cuisine and overlooks the pool.

Helnan Palestine Hotel, Alexandria, Egypt’s small print

Also known as

  • Helnan
  • Helnan Hotel
  • Helnan Palestine
  • Helnan Palestine Alexandria
  • Helnan Palestine Hotel
  • Helnan Palestine Hotel Alexandria
  • Helnan Palestine Hotel Hotel
  • Helnan Palestine Hotel Alexandria
  • Helnan Palestine Hotel Hotel Alexandria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional extras

Valet parking costs USD 5 per day with in/out privileges

Rollaway beds are available for USD 50.0 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Helnan Palestine Hotel, Alexandria, Egypt

  • Is there a pool at Helnan Palestine Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Helnan Palestine Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at Helnan Palestine Hotel?
    Yes. Valet parking costs USD 5 per day.
  • What are the check-in and check-out times at Helnan Palestine Hotel?
    You can check in from 3 PM to 3:00 PM. Check-out time is noon.
  • Are there restaurants at or near Helnan Palestine Hotel?
    Yes, there are 5 onsite restaurants.

Recent reviews

Good 7.8 From 19 reviews

Very good 8.0
It was good in general but the stuff is not smiling and they looks tough
Karam, us2 night romance trip

Helnan Palestine Hotel, Alexandria, Egypt

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