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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

The Westin Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry service
199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia

Luxury hotel with 3 restaurants, near Pavilion Kuala Lumpur
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was great stay, but toilet bowl in my room was clogged and they came to fix around…Jan 9, 2021
  • Plumbing very loud and aircond too cold and cannot be adjuatedDec 30, 2020

The Westin Kuala Lumpur

from NZ$85
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Premium Room, 1 King Bed, City View
  • Executive Room, 1 King Bed
  • Executive Room, 1 Double Bed
  • Deluxe Room, 1 King Bed
  • Premium Room, 2 Twin Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking
  • Westin, Club Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View

What’s around The Westin Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 12 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 18 min walk
  • Petronas Twin Towers - 20 min walk
  • Kuala Lumpur Tower - 22 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 50 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Bukit Bintang Station - 7 min walk
  • Raja Chulan Station - 10 min walk
  • Imbi Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3:00 PM-4:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite self parking (MYR 5 per day)

  • Onsite valet parking (MYR 40 per day)

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Conference space size (feet) - 5554
  • Conference space size (meters) - 516
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Living Room - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.

The Westin Kuala Lumpur’s small print

Also known as

  • Kuala Lumpur Westin
  • Westin Hotel Kuala Lumpur
  • Westin Kuala Lumpur
  • Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Hotel Kuala Lumpur
  • The Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Kuala Lumpur
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5:00 AM to midnight.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200 per night

Optional extras

Self parking costs MYR 5 per day

Valet parking costs MYR 40 per day

Rollaway beds are available for MYR 40.0 per day

Buffet breakfast is offered for an extra charge of MYR 80 for adults and MYR 44 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Westin Kuala Lumpur

  • Does The Westin Kuala Lumpur offer free cancellation for a full refund?
    Yes, The Westin Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Westin Kuala Lumpur?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Westin Kuala Lumpur?
    Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 40 per day.
  • Is there a pool at The Westin Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.
  • Are pets allowed at The Westin Kuala Lumpur?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Westin Kuala Lumpur?
    You can check in from 3:00 PM - 4:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near The Westin Kuala Lumpur?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Dolly Dim Sum (3-min walk), Newens Tea House (3-min walk), and Shanghai Restaurant (3-min walk).
  • What is there to do at The Westin Kuala Lumpur and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Recent reviews

Fabulous 8.6 From 592 reviews

Good 6.0
Breakfast was a disappointment
The room was fine. The bed mattress was too soft. The breakfast is not meeting the standard of 5 stars hotel or Marriot standard.
my1 night trip
Very good 8.0
The location is great. Breakfast just ok. The FO gave wrong information about the parking fees by saying that the parking fee is RM5 per entry. However, upon checked out I had to pay RM15 as I stayed 2 nights and 3 days at the hotel. Meaning that the parking fee is RM 5 per day and not per entry. Very confusing information from the FO. I don't mind paying the parking fee but I hope the FO can give more accurate information to hotel guests.
my2 night business trip
Exceptional 10.0
Almost perfect.
Very good stay. Friendly staff & excellent location.
gb1 night trip
Exceptional 10.0
Was there during e first restriction order fr 16-19th March. E staffs as always were very friendly and helpful and went above and beyond in trying to ease e fear o what few guests that remain; all this while knowing they are going through “work closure” and uncertainties o eir own. The Chef n DM also had walk about during bf n interacted w e guests to allay our anxieties Bosco, Nina, Jib, DM Rajesh n many others i don’t name here went beyond in those times to ensure guests were comfortable and taken care of, assist in securing transport and provide information during e initial onset. Been here a few times n will come agn once things get well. That in its own is a testament o e service n warmth Westin KL eludes through its frontline staff for its guests.
Has, sg3 night romance trip
Exceptional 10.0
Great location and hotel amenities. Friendly staffs. Will definitely choose to stay at the Westin again.
sg2 night romance trip
Fair 4.0
We arrived early and the desk staff offered us a room to rest until 3 pm. From our experience, this was unprecedented and therefore highly appreciated. However, when the time came (3 p.m.) for us to go into our actual room (we booked a particular room for its incredible bathtub by the window) we were told we would get an upgrade since our room wasn't ready. But we didn't get an upgrade, we got a downgrade to a service apartment wit a kitchen. Who wants a kitchen in a one-night-stay?
us1 night family trip
Exceptional 10.0
My only complaint is my room’s shower heater. It doesn’t quite heat up, not even to lukewarm. I had mentioned it to the staff after my first night and they said they’d look (and i think they did) but it wasn’t resolved.
Marie, sg3 night trip
Exceptional 10.0
Very close to great shopping centers.
Vijayandran, my1 night family trip
Exceptional 10.0
The service was really good. The staff were very polite and helpful. The room was spacious and clean.
sg2 night family trip
Exceptional 10.0
The staff were excellent and helpful, especially Mr Cody, at the reception
us6 night trip with friends

The Westin Kuala Lumpur