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All properties in Playa del Carmen, Quintana Roo, Mexico

The Reef Coco Beach - Optional All Inclusive

3.5-star beachfront resort with spa, near Quinta Avenida

  • Free WiFi and free parking
From
NZ$175

Property renovations and closures

  • We're sorry, properties in this area are unavailable for the dates you selected.

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 52.
1 / 52Pool
7.4.Good.
  • Rooms smell stuffy, like mold. They’re clean, but floor is sticky due to the humidity.…

    Apr 3, 2021

  • Overall it’s a good Hotel! It is located in a quiet / calm area and staff are amazing.…

    Mar 27, 2021

See all 585 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Shopping
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 196 guestrooms
  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the beach
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Grand Coral Golf Riviera Maya - 3.1 mi / 5 km
We're sorry, properties in this area are unavailable for the dates you selected.

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Enter dates for 2 guests

  • Superior Package
  • Superior Package with pool view
  • Premium Package with Partial Ocean View
  • Premium Package

Location

  • On the beach
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk

What’s around

Landmarks

  • On the beach
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Grand Coral Golf Riviera Maya - 3.1 mi / 5 km
  • El Camaleon Mayakoba Golf Course - 6.1 mi / 9.9 km
  • Xplor Theme Park - 7.1 mi / 11.5 km
  • Xcaret Eco Theme Park - 7.6 mi / 12.2 km
  • Ferry to Cozumel - 8 mi / 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

At a glance

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 on site. Antigen screening for COVID-19 is available for USD 33 per person, and PCR screenings for COVID-19 is available for USD 150 per person. Guests should contact the front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Golfing nearby
  • Sailing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8759
  • Conference space size (meters) - 814
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at The Reef Coco Beach - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

Ya'ax Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Golfing nearby
  • Sailing nearby

Small print

Also known as

  • Coco Reef Beach
  • Reef Coco Beach All Inclusive Playa del Carmen
  • Reef Coco Resort Inclusive
  • Coco Reef Beach Resort
  • Reef Coco Beach
  • Reef Coco Beach All Inclusive
  • Reef Coco Beach Playa del Carmen
  • Reef Coco Beach Resort
  • Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach Resort All Inclusive Playa del Carmen
  • The Reef Coco Beach Resort All Inclusive

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Reef Coco Beach - Optional All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 4 onsite restaurants. Nearby restaurants include El Guero Marisqueria Veracruzana (7-min walk), La cueva del Chango (7-min walk), and La Pirata (8-min walk).
  • Have fun with onsite activities like kayaking, parasailing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and soothe your senses in the spa tub. The Reef Coco Beach - Optional All Inclusive also has an outdoor pool and a sauna, as well as a fitness center and a garden.
7.4.Good.
  • 10.0.Exceptional

    Good stay

    The beach was to many see weeds and the smell from the boats where not nice And they need to change the people on front desk they are not friendly

    Antonio, 4 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Satisfied with my stay!

    I had a wonderful time. Staff was very friendly and professional. Didn't have a bad experience whatsoever. They were very kind and accomodating. I highly recommended this place for the price. Great deal and pretty good quality food for the price. Drinks were excellent value as well.

    Francisco, 2 night trip with friends, Mar 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Decent place to stay

    The resort overall is decent and clean, but the room was disappointing. It was moldy and we could only charge our cell phones in the bathroom. That said, it was overall good, the staff was very good. It’s a hard time to be operating anything right now for tourism, so what they could offer was very good.

    Douglas, 1 night trip, Feb 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the resort in all aspects

    lucas, 4 night trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    paridise

    Love it everyone was friendly

    Angela, 7 night family trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great small resort! Pool was crystal clear. Resort was super clean. Staff were all super nice. Alan the waiter in the buffet was super nice to talk to. He truly cared about his job and learned English just to be able to interact more with the guests. The ladies for the event staff were super energetic and always had a smile on their face. Food was okay, but I am also a picky eater so take that with a grain of salt. Snack bar was great!

    DanielMiller, 5 night trip with friends, Jan 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful comfortable and friendly helpful staff

    Stacey, 1 night trip with friends, Jan 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Rusted faucets/mirror/shower head Old chipped furniture Plumbing issues (smell) Uncomfortable bedding

    Jocelyn, 2 night romance trip, Jan 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Bland food. Minimal furnishing in room. Nice pool. Too many boats on beach area in front of hotel

    1 night trip with friends, Jan 11, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice and quiet place. You need to evaluate the convenience of all inclusive option as drinks are poor quality but food is very good. As per hotel staff, it is not a resort for honey mooners, then there are not available enough king size beds and they are not warrantied.

    Juan Gabriel, 5 night romance trip, Jan 8, 2021

    Verified Expedia guest review

See all 585 reviews