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The Reef Coco Beach Resort - All Inclusive, Playa del Carmen

3.5 stars
Calle Costera Norte S/N Mz 7 Lt 1Playa del CarmenQROO77710Mexico
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  • Cancun, Quintana Roo (CUN-Cancun Intl.) 44-min drive; 34.3 miles/55.3 km
  • Free self parking
  • Airport shuttle (surcharge)
Good3.6 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Food
Food is all right
WiFi
WiFi system needs upgrading
439See all 439 Hotels.com reviews
From 3,018 reviewsTripAdvisor Traveller Rating

The Reef Coco Beach Resort - All Inclusive, Playa del Carmen

from NZ$148
  • Premium Package with Partial Ocean View
  • Standard Room (Package)
  • Super Saver
  • Standard Package with pool view
  • Premium Package
  • Standard Room, Oceanfront
  • Superior Package

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle during limited hours *

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Coco Reef Beach
  • Coco Reef Beach Resort
  • Reef Coco Beach
  • Reef Coco Beach All Inclusive
  • Reef Coco Beach Playa del Carmen
  • Reef Coco Beach Resort
  • Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach Resort All Inclusive Playa del Carmen

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: MXN 55.00 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for MXN 270 per day (rates may vary)

WiFi is available in public areas for MXN 270 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 8759
  • Conference space size (meters) - 814
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Golfing nearby
  • Sailing nearby

The Reef Coco Beach Resort - All Inclusive, Playa del Carmen’s small print

Also known as

  • Coco Reef Beach
  • Coco Reef Beach Resort
  • Reef Coco Beach
  • Reef Coco Beach All Inclusive
  • Reef Coco Beach Playa del Carmen
  • Reef Coco Beach Resort
  • Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach Resort All Inclusive Playa del Carmen

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: MXN 55.00 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for MXN 270 per day (rates may vary)

WiFi is available in public areas for MXN 270 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 439 reviews

The Reef Coco Beach Resort - All Inclusive, Playa del Carmen
Excellent4.0 / 5
Would have been good if the Premium Bar was open at night
9 night trip with friends
The Reef Coco Beach Resort - All Inclusive, Playa del Carmen
Good3.0 / 5
Food at the restaurants needs improvement. Buffet was the best one available....
2 night romance trip
The Reef Coco Beach Resort - All Inclusive, Playa del Carmen
Poor1.0 / 5
Way below average all-inclusive
Overall below average all-inclusive. Room quite outdated and dirty:rust on door knobs, dusty, smelly. No hot water-only lukewarm at best. Nonexistent kids entertainment in the evening. No free wifi in common areas-which is common in other all-inclusives. Also: entertainment team will keep announcing almost every day that there will be live music and dance in the evening in the lobby, and repeatedly there was none-which I thought was pretty weird, especially since it was not an accident, they will repeat that lie every other day. We did not have any towels the first night-and nobody brought any despite repeated calls. BUT: really close to 5th Avenue in Playa!
8 night family trip
The Reef Coco Beach Resort - All Inclusive, Playa del Carmen
Excellent4.0 / 5
Family vacation. Got the superior access which includes 1 buffet and 2 restaurants. Food is ok. Staff is very nice. Grounds are kept clean and security is very good.
6 night family trip
The Reef Coco Beach Resort - All Inclusive, Playa del Carmen
Excellent4.0 / 5
Offer what you pay for.
It's a nice resort, especially when you consider the value per day. It's beautiful, clean, well conserved, with nice personnel, great pool. But it's quite far from the downtown or the bus station, all the activities has short time to use/do, you have to pay for wifi and the food is not good, except for the breakfast.
5 night trip with friends

See all reviews

The Reef Coco Beach Resort - All Inclusive, Playa del Carmen

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