Destination
Guests
All properties in Cuernavaca, Morelos, Mexico

Casa Francisco Cuernavaca

4-star Cuernavaca hotel with 2 outdoor pools, connected to a shopping center

  • Free Internet and free parking
From
NZ$82

Image gallery

  • Exterior
  • Exterior
  • Pool
  • Indoor/Outdoor Pool
  • Exterior
Exterior. Image 1 of 35.
1 / 35Exterior
8.4.Very good.
  • I stayed here before when it was a barcelo hotel, ghey have 2 hotels in one the old…

    Apr 30, 2021

  • Very nice, clean, excellent service, good location.

    Sep 5, 2020

See all 358 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 100 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free children's club

For families

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the boardwalk
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Teopanzolco Archaeological Zone - 18 min walk
  • Juan Soriano Museum - 26 min walk
  • Forum Cuernavaca - 28 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room
  • Executive Double Room
  • Executive Double Room, Poolside

What’s around

Landmarks

  • On the boardwalk
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Teopanzolco Archaeological Zone - 18 min walk
  • Juan Soriano Museum - 26 min walk
  • Forum Cuernavaca - 28 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 28 min walk
  • Palace of Cortes Museum - 31 min walk
  • Artisanal Market - 31 min walk
  • Juarez Garden - 31 min walk
  • Plaza de Armas - 32 min walk
  • MMAPO Morelense Folk Art Museum - 33 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 70 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1184
  • Conference space size (meters) - 110
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Free wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Primavera - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Occidental Cuernavaca Barceló Hotel Group
  • Casa Francisco Cuernavaca Hotel
  • Barceló Hotel Cuernavaca
  • Casa Francisco Cuernavaca Cuernavaca
  • Occidental Cuernavaca Barceló Hotel Group
  • Casa Francisco Cuernavaca Hotel Cuernavaca
  • Barceló Cuernavaca Hotel
  • Occidental Cuernavaca Hotel
  • Occidental Barceló Hotel Group
  • Occidental Cuernavaca Barceló Group
  • Barceló Cuernavaca

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 for adults and USD 6 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 103.63 per vehicle (one-way)

Airport shuttle service for children up to age 18 costs USD 103.63 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Casa Francisco Cuernavaca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, Primavera offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Leños Pizza (12-min walk) and Rincón del Bife (2.5 mi).
  • Yes, an airport shuttle is available. The charge is USD 103.63 per vehicle one-way.
  • Casa Francisco Cuernavaca has 2 outdoor pools and a fitness center, as well as a garden.
8.4.Very good.
  • 6.0.Good

    Just OK

    We needed a hotel just for the night since we spent all day at a wedding that started early on in the day. I am aware that booking through an app through which one can get a good discount means not getting the best rooms in the house, I really get that, but to be put in just about the worst room is another story. We’re still paying good money for the room, and it is a disappointment when this happens. Our room was the closest you can possibly get to the front desk. So much so that the back wall of the front desk was our shared wall. The restaurant is also right there, in an open space, so the noise coming in was very noticeable (it ended late and started very early as they were getting ready for the breakfast buffet). Our room also had a connecting door to the next one, and believe me, we could hear everything that was being said by the people staying in it. The beds and room in general were clean and comfortable. The bathroom and shower were also clean (Kudos on the double bars on the shower wall and the shower seat for the elderly/differently abled). Sadly, though, I would not book this hotel again. We’ve stayed at other hotels nearby, for the same price, with more pleasant experiences.

    Enrique, 1 night trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    NOT the hotel in the pictures

    Beware the pictures ARE NOT from the real building, they are from another building that it is NOT where you'll be staying, htey have two hotels with the same name, wath out, they refused to change us to the one in the pictures. You will be staying in a dump.

    Mario Emilio, 1 night trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing buffet

    Everything was ok

    PAMELA, 1 night family trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    NOT A SAFE HOTEL.

    WARNING!! DO NOT COME HERE!! THE CLEANING STAFF WILL STEAL FROM YOU!!! I would avoid this hotel at all cost.

    BEATRIZ, 2 night family trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Family perfect.

    The staff across all areas was extremely helpful and polite. The hotel itself is in two sections which is nice and very family oriented

    Alejandra, 1 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Nice hotel near Sanborns restaurant and walking distance to banks And some taquerías.

    Hilda, 7 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Liked the overall condition Didnt like that the rooms are not noise insulated.

    Mark, 2 night family trip, Dec 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel location is close to the main areas of the city.

    2 night business trip, Nov 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was very clean. Beautiful. I would stay there again

    Tere, 1 night trip, Oct 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The property is well located and fine for passing two days of a relaxing stay.

    Ronnie, 1 night family trip, Sep 20, 2019

    Verified Expedia guest review

See all 358 reviews