Catalonia Riviera Maya Resort and Spa All Inclusive

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Overview of Catalonia Riviera Maya Resort and Spa All Inclusive

VIP Access

Catalonia Riviera Maya Resort and Spa All Inclusive

4.0 star property
Puerto Aventuras beachfront property with 10 restaurants and spa

7.4/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783
Main amenities
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 2 beach bars
  • 2 poolside bars and 9 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Xpu-ha Beach - 12 min drive
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Akumal Beach - 21 min drive
  • Half Moon Bay - 25 min drive
  • Quinta Avenida - 28 min drive
  • Playacar Golf Club - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 18.8 miles/30.3 km

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

4-star all-inclusive property adjacent to a golf course
9 holes of golf, a nightclub, and 2 swim-up bars are just a few of the amenities provided at Catalonia Riviera Maya Resort and Spa All Inclusive. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body wrap, a massage, and hydrotherapy at Alegria Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature local and international cuisine and a poolside location. The health club offers Pilates classes and aerobics classes; other things to do include basketball, scuba diving, and volleyball. In addition to 2 poolside bars and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 5 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a reception hall, and a front desk safe
  • An elevator, a billiards/pool table, and ATM/banking services
  • Guest reviews say great things about the family-friendly amenities and dining options
Room features
All guestrooms at Catalonia Riviera Maya Resort and Spa All Inclusive include comforts such as furnished balconies and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • Plasma TVs with premium channels
  • Daily housekeeping and phones

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 423 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Golfing nearby
  • Boat tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Golf pro shop on site
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Mercado - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.
La Creperie - This theme restaurant is located by the pool. Open daily.
Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: MXN 29 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Catalonia Maya Resort
Catalonia Maya Riviera
Catalonia Maya Riviera Resort
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Resort
Riviera Catalonia
Riviera Catalonia Maya Resort
Riviera Maya Catalonia
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Resort All Inclusive Solidaridad
Catalonia Riviera Maya Solidaridad
Catalonia Riviera Maya
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Frequently asked questions

Does Catalonia Riviera Maya Resort and Spa All Inclusive offer free cancellation for a full refund?
Yes, Catalonia Riviera Maya Resort and Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Catalonia Riviera Maya Resort and Spa All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Catalonia Riviera Maya Resort and Spa All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Catalonia Riviera Maya Resort and Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Catalonia Riviera Maya Resort and Spa All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Catalonia Riviera Maya Resort and Spa All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Catalonia Riviera Maya Resort and Spa All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Catalonia Riviera Maya Resort and Spa All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Catalonia Riviera Maya Resort and Spa All Inclusive?
Yes, there are 10 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining. Nearby restaurants include Bellavista (4-min walk), La Caleta (5-min walk), and Restaurant Latitude 20 (6-min walk).
Does Catalonia Riviera Maya Resort and Spa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Catalonia Riviera Maya Resort and Spa All Inclusive like?
Catalonia Riviera Maya Resort and Spa All Inclusive is a short 2-minute walk from Kantenah Lagoon and 11 minutes' walk from CEDAM Museum.

Overall score and ratings

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Poor

Bad service.. miasleading info
I was going for my first anniversary with my wife.. to start with when I made the reservation was for the previlege romance room.. after I paid showed previlege superior.. I called hotels.com and they told me to deal with the hotel.. from there things got worse!
Alberto, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible!
Regina, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Hotels.com guest review

8/10 Very good

wingtat, 1-night trip
Verified Hotels.com guest review

8/10 Very good

fabian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

My only complaint would be the hot water issue, it wasn't always a available. Every other thing about the property was perfect. Every employee we had contact with were very helpful. I really can't complain about anything. We truly enjoued our vacation.
Joan M, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was my second stay at Catalonia Riviera Maya and it didn’t disappoint. It’s a beautiful property with beautiful amenities. The staff go above and beyond to make your stay amazing. I had another great vacation and will definitely be returning to this resort.
OKina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was beautiful place we love it
Genti, 9-night family trip
Verified Expedia guest review

6/10 Good

Pros: Nice property with above average buffet food. Walking distance from shopping and restaurants. Cons: Inconsistent service. No is generally the first response by staff. I did not make second request but heard from many others if you want something you have to be persistent. Tipping did not seem to change staff responsiveness. I do not see significant benefit with Privilege rooms except access to Beloved restaurant. I felt I had to fight for all the "privilege benefits" and did not care enough to wait in lines and argue for them. We are low maintenance and self-sufficient and did fine with this. If you like to be pampered this may not be the place for you.
Angela Michelle, 7-night romance trip
Verified Expedia guest review

8/10 Very good

The property is very well maintained and ALL workers are friendly and constantly busy. The food was ok to good with the steak house grill being our favorite. We were in an ocean view room until our 2nd night when the toilet from above us started to leak though our ceiling. With the help from the front desk we got moved and upgraded to an ocean front room. When we were packing up to come home we found that we had left 2 hoodies in our last room, figuring that we would never see them again we asked the front desk if they could find them and sure enough 20 minutes later they brought them to us. This was a great relief to my wife since it was one of her favorites. Cant thank the resort and staff enough for the return of these items. Upgrade to privledge room was well worth it for the use of the extra beach and the one time visit to the hydro spa which was a great experience.. Biggest down side of course is the seaweed. The guys are out there every day using pitchforks, front end loaders and dump trucks all day and at the end of the day it hardly looks like they made a dent in this stuff. Overall I give this resort a 4 star but I would never come back this late in the spring to Mexico if the seaweed is like this since we like to snorkel.
Shane, 7-night romance trip
Verified Expedia guest review