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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Cititel Penang

4-star4 stars
66 Jalan Penang, George Town, 10000, Malaysia

4-star hotel with indoor pool, near KOMTAR
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean, well-maintained hotel in a great location in George Town. Walking distance to many…Jan 7, 2019
  • Overall, the new renovation and the environment make us feel happy & comfortable during…Dec 30, 2020

Cititel Penang

from NZ$55
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room
  • Standard Room, 1 King Bed
  • Standard Room

What’s around Cititel Penang

Landmarks

  • In Downtown George Town
  • KOMTAR - 12 min walk
  • Gurney Drive - 23 min walk
  • Penang City Hall - 15 min walk
  • Penang Times Square - 17 min walk
  • Gleneagles Penang Medical Centre - 25 min walk
  • Loh guan Lye Specialist Centre - 28 min walk
  • Gurney Plaza - 44 min walk

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 451 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Things to do
  • Indoor pool
  • Fitness facilities
Services
  • 24-hour front desk
Facilities
  • Elevator
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Cititel Penang’s small print

Also known as

  • Cititel Penang Hotel George Town
  • Cititel Penang Hotel Georgetown
  • Cititel Penang Hotel George Town
  • Cititel Penang Hotel
  • Cititel Penang George Town
  • Cititel Penang Georgetown
  • Cititel Penang Hotel Georgetown
  • Cititel Penang George Town
  • Cititel Penang Hotel
  • Cititel Penang Georgetown
  • Cititel Penang George Town

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100 per night

Optional extras

Buffet breakfast is offered for an extra charge of MYR 56 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cititel Penang

  • Does Cititel Penang offer free cancellation for a full refund?
    Yes, Cititel Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Cititel Penang?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cititel Penang?
    Yes, there's free self parking.
  • Is there a pool at Cititel Penang?
    Yes, there's an indoor pool.
  • Are pets allowed at Cititel Penang?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Cititel Penang?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Cititel Penang?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Olive (3-min walk), Toh Soon Cafe (4-min walk), and Gala House (4-min walk).
  • What is there to do at Cititel Penang and nearby?
    Cititel Penang has an indoor pool and a fitness center.

Recent reviews

Very good 8.2 From 308 reviews

Fair 4.0
Room was dated but manageable. Bathroom wasn't very clean. The AC was broken for all 2 rooms i booked (which was crazy), weren't cold at all and one even started leaking. Called the maintenance and they sent the technician to fix the AC but still the experience was unpleasant. Service was great though, and they gave us cookies for Christmas.
gb2 night family trip
Exceptional 10.0
Good overall
I like the fan of the room as i dont like ac. The bathroom should have a working exhaust when we turn on the lights. Else a bit uncomfortable when we do our business
Steven Lai, my2 night business trip
Very good 8.0
Lobby area is beautiful and breakfast was great. The rooms however needs to be updated. This property also has smoking floors and the second hand smoke is all over the place.
CititelPenang, ca3 night romance trip
Very good 8.0
Uniqueness: free parking during my 3 night stay. Need for improvement: toilet flush weak and needs at least three flushing s to get rid if toilet paper. This wastes water 💦 unnecessarily. Staff members friendly. Duty manager and front office manager listened to my story complaining about early deductions from my credit card in violation of the “terms and conditions” listed in Expedia’s booking website.
my3 night family trip
Exceptional 10.0
Staff very friendly and services was good and fast response , is above my expectation , staying one night is not sufficient for me , next time got chance , I will stay longer . My 1st and 2nd day was at another hotel , regretted I didn’t choose this as my first choice . Is ok next time will choose this hotel to stay as my TOP choice . I sincerely would like to thanks Cititel for making my stay unforgettable one with good memories.
Shann, sg1 night family trip
Very good 8.0
Over all good
Soh, my1 night family trip
Exceptional 10.0
It functioned well as a hotel , i can recommend it
au2 night family trip
Very good 8.0
Convenient Air on water leaking
my1 night family trip
Exceptional 10.0
location, courtesy, services, delicious breakfast buffet.
us2 night trip with friends
Very good 8.0
The lobby was very spacious and grand so it gives the impression that this is high-class hotel. We don't know the exact measurement but we thought our room was very small, especially compared to the impression that the lobby and the building gives us. We laid out our luggage on the floor and had barely much room to move around. The furniture and colors of the room looks dated. But otherwise, everywhere was clean. Housekeeping always made sure our room is neat and stocked with toiletries and towels. We received a cute note from housekeeping and they left us with a dog made by towels one time. Staff were friendly. Location was close to everything. We had a nice view of the ocean from our window. Wished we had a full-length mirror.
Shirley, us3 night trip with friends

Cititel Penang