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All properties in Avenida Kukulkan, Cancun, Quintana Roo, Mexico
1 room, 2 adults

Flamingo Cancun Resort

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Blvd. Kukulcan Km. 11, Zona Hotelera, Avenida Kukulkan, QROO, 77500, Mexico

3-star beachfront resort with pool bar, near La Isla Shopping Mall
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The all inclusive swim up suites are absolutely amazing!!! We had THE BEST time at The…Dec 14, 2019
  • I stayed here 4 days place is good i got the swim up pool. The bads wifi is bad, food is…Apr 16, 2021

Flamingo Cancun Resort

from NZ$181
  • Standard Room
  • Deluxe Room Lagoon View
  • Family Room
  • Standard Room, Ocean View
  • Deluxe Room Ocean View
  • Swim-up Junior Suite
  • Swim-up Suite

What’s around Flamingo Cancun Resort

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 14 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • Cancun Convention Center - 28 min walk
  • Forum Beach - 22 min walk
  • Tortuga Beach - 3 mi / 4.8 km
  • Delfines Beach - 5.5 mi / 8.8 km
  • Las Americas Cancun Mall - 11.9 mi / 19.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club (ages 2 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free onsite self parking

  • Onsite valet parking (USD 2.78 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • 3 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Raised toilet seat
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Activities and facilities/equipment
Land activities

  • Fitness facilities

Kids' club
  • Supervised activities for children between 2 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours
  • Gratuities

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.

Snack Bar Las Palmas - This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Flamingo Cancun Resort’s small print

Also known as

  • Cancun Flamingo
  • Flamingo Resort Cancun
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort Resort
  • Flamingo Cancun Resort Cancun
  • Flamingo Cancun Resort Resort Cancun
  • Flamingo Cancun Resort with Optional All Inclusive
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun
  • Cancun Flamingo Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 6 to 12 years old)
  • A damage deposit of USD 100 will be collected before check-in.

Optional extras

Valet parking costs USD 2.78 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Flamingo Cancun Resort

  • Does Flamingo Cancun Resort offer free cancellation for a full refund?
    Yes, Flamingo Cancun Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Flamingo Cancun Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Flamingo Cancun Resort?
    Yes, there's free self parking.
  • Is there a pool at Flamingo Cancun Resort?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Flamingo Cancun Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Flamingo Cancun Resort?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
  • Are there restaurants at or near Flamingo Cancun Resort?
    Yes, there are 4 onsite restaurants, featuring alfresco dining, pizza, and ocean views. Nearby restaurants include Pelicanos (3-min walk), Lorenzillo's (5-min walk), and Limoncello (6-min walk).
  • Is there an onsite casino at Flamingo Cancun Resort?
    No, this resort doesn't have a casino, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are both nearby.
  • What is there to do at Flamingo Cancun Resort and nearby?
    Have fun with nearby activities such as parasailing and practice your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 3 bars and a fitness center. Flamingo Cancun Resort also has spa services and a garden.

Recent reviews

Good 7.0 From 633 reviews

Very good 8.0
Rooms need to be updated
Magdalena, us1 night trip with friends
Poor 2.0
Good
They charge me extra 50dlls I don’t know why 😤 imposible talk with them and ask why extra charge I pay 527.84 for 4 nights plus extra 50 dlls I don’t now why
Celia, us4 night trip
Good 6.0
Disappointed
Lisa, us2 night trip
Exceptional 10.0
amazing experience, great trip, I'll be back soon
us2 night family trip
Good 6.0
No wifi and uncomfortable beds
We were extremely disappointed that the wifi doesn’t work in the rooms or by the pool. It is only available in a specific are of the hotel. Additionally the beds and pillows were uncomfortable as well. The room was ok and the swim up pool was nice.
Jeremy, us2 night trip
Very good 8.0
Good option IF....
Before booking this hotel I read pretty much every comment from previous visitors and I kind of knew what I was going to. This hotel was way above my expectations in room terms. At first, the room I got was not the one I booked, but people at front desk helped me immediately and gave me the one I actually booked. The room was amazing! Some of the things most visitors complained about the most were wifi and air conditioning. My room’s air conditioner was working perfectly fine and my wifi was working perfectly during my whole stay. Some of my friends however, did not have wifi in their rooms because apparently their wifi only works on the lower levels and in common areas. Since my room was the junior swim up suite, wifi was working perfectly. Breakfast was not that good, It was ok. I would suggest to not buy the breakfast there and go to Hacienda Sisal for breakfast, a few blocks away, delicious food and inexpensive, or to any other restaurant that serves breakfasts (even if its McDonalds). If you are not getting the junior swim up suite that has its private pool, ocean view, working air conditioning and wifi, I would definitely suggest to look for other options of hotels. Staff was very nice, responsive and kind. Hope this helps! =)
us5 night trip
Fair 4.0
Too many trees that block the view. WiFi was terrible. Took 3 days to get a connection and only after a neighbor gave us their pass codes. Ours never worked. Website says that Covid testing was paid for with 4 or more days booking, but was told it didn't apply to us since we booked through Expedia. Food was just OK.
us7 night romance trip
Exceptional 10.0
Excellent............................................
us7 night family trip
Poor 2.0
To be honest I didn't have a good time first of all the lady that checked us in was so rude to us I asked her for the Wi-Fi pass code cuz I left the paper in my room and she said if I lose it again she was going to charge me for a piece of paper and the Wi-Fi didn't work at all The food wasn't good I had a jacuzzi suite and the Jets in the swimming pool never worked are toilet had a leak very run-down Hotel very dirty
us2 night trip with friends
Poor 2.0
We had to make reservations for any meal the Albratos a la carte food was terrible, ate there 1 night. We had the all inclusive and the mini fridge was empty, so we would get drinks to fill our mini fridge. Which the hotel was
us5 night trip

Flamingo Cancun Resort