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1 room, 2 adults
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Eurostars Hacienda Vista Real Hotel, Playa del Carmen

3.5 stars
Paseo Chichen Itza Retorno 3 PlayacarRiviera Maya, Playa del CarmenQROO77710Mexico
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Location
Great location
Beach
Beach is not so nice
203See all 203 Hotels.com reviews
From 588 reviewsTripAdvisor Traveller Rating

Eurostars Hacienda Vista Real Hotel, Playa del Carmen

from NZ$91
  • Royal Suite
  • Standard Room
  • Deluxe Studio
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Eurostars Hacienda
  • Hotel Hacienda Vista Real
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2004
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Iguana Grill - This poolside restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Recreation

On Site

  • Golf lessons on site
  • Golf driving range on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Eurostars Hacienda Vista Real Hotel, Playa del Carmen’s small print

Also known as

  • Eurostars Hacienda
  • Hotel Hacienda Vista Real
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 203 reviews

Eurostars Hacienda Vista Real Hotel, Playa del Carmen
Excellent4.0 / 5
great place for the price
it was worth every cent and more, great breakfast!
2 night trip
Eurostars Hacienda Vista Real Hotel, Playa del Carmen
Outstanding5.0 / 5
Great hotel. Staff at desk was fairly good, but staff in cafeteria were beyond fantastic. Located in gated community in Playa Car about 5 mins from Playa del Carmen.
8 night family trip
Eurostars Hacienda Vista Real Hotel, Playa del Carmen
Outstanding5.0 / 5
Outstanding!
This is my second time staying at this hotel and will be returning soon again :) it's a prefect hotel to visit cancun tours :)
4 night family trip
Eurostars Hacienda Vista Real Hotel, Playa del Carmen
Excellent4.0 / 5
Not the best hotel I've stayed in, it was just ok.
I had ants in my room, I asked if they could do something about it and they didn't. The hotel never had towels available for the pool (I stayed 9 days...really, not once?). And the beds are super hard, like they're laying on concrete so it's not super comfy. But the AC worked, we always had water available. Also, for some odd reason I had to pay as soon as I checked in rather than checked out as indicated on hotels.com
8 night family trip
Eurostars Hacienda Vista Real Hotel, Playa del Carmen
Good3.0 / 5
There was no drive up to the lobby. No porter service. We had to drag our bags about 50 yards to the lobby. The Lobby had no air conditioning....90+ degrees.
1 night trip with friends

See all reviews

Eurostars Hacienda Vista Real Hotel, Playa del Carmen

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