Hotel Ciutat Martorell

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Overview of Hotel Ciutat Martorell

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Hotel Ciutat Martorell

4.0 star property
4-star hotel with restaurant, near Hospital Sant Joan de Deu

8.2/10 Very good

338 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Laundry facilities
Map
Avda. Pau Claris, s/n, Martorell, 08760
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Martorell
  • Camp Nou - 28 min drive

Getting around

  • Barcelona El Prat Airport (BCN) - 32 min drive
  • Martorell Station - 7 min walk
  • Gelida Station - 8 min drive
  • Castellbisbal Station - 8 min drive

About this property

Hotel Ciutat Martorell

4-star hotel in the business district
Consider a stay at Hotel Ciutat Martorell and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Kirin Restaurant, the onsite restaurant. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Multilingual staff, a banquet hall, and 4 meeting rooms
  • A TV in the lobby, smoke-free premises, and luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at Hotel Ciutat Martorell offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • 24-hour business center
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Catalan
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Kirin Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 5 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for EUR 20 per day

Parking

  • Covered self parking costs EUR 15 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Ciutat Martorell
Hotel Ciutat Martorell
Ac Martorell Barcelona
Ac Martorell Hotel Barcelona
Hotel Ciutat Martorell Province Of Barcelona
Hotel Ciutat Martorell Hotel
Hotel Ciutat Martorell Martorell
Hotel Ciutat Martorell Hotel Martorell

Frequently asked questions

Does Hotel Ciutat Martorell offer free cancellation for a full refund?
Yes, Hotel Ciutat Martorell does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Ciutat Martorell?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Ciutat Martorell on 2 October 2022 start from NZ$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Ciutat Martorell?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Ciutat Martorell?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Ciutat Martorell?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Hotel Ciutat Martorell?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Ciutat Martorell and nearby?
Recommended spots to visit include Hospital Sant Joan de Deu (10-min walk) and Montserrat (10.3 mi), along with Parc de Collserola (10.3 mi) and Montserrat Monastery (14.4 mi).
Are there restaurants at or near Hotel Ciutat Martorell?
Yes, there's an onsite restaurant, Kirin Restaurant. Nearby restaurants include Bon Lloc De La Tieta (3-min walk), les vinyes (4-min walk), and Restaurante Tenji (6-min walk).
What's the area around Hotel Ciutat Martorell like?
Hotel Ciutat Martorell is in the heart of Martorell, a short 7-minute walk from Martorell Station and 10 minutes' walk from Hospital Sant Joan de Deu.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Abraham, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very safe feel. Really friendly staff.
Katherine, 1-night family trip
Verified Expedia guest review

8/10 Very good

Kinda stylish but still not so good to repeat
The hotel is very average. No hot meals during breakfast. No scrambled eggs. There are some benefits though. Very reachable from Barca. The hotel is equipped with good air conditioning, and it has underground parking which is suitable for higher vehicles (2.3 meters). Rooms are clean and the bath is convenient
Karolis, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The staff were not helpful or welcoming. Upon arrival they spoke to me through the glass doors and didn't open them to discuss my booking until I had confirmed my details. The rooms are very small, there is no bath mat and the floors are tiles so very slippy after a bath. Breakfast was basically cakes, all hot food was finished despite the buffet being on for a further hour. The second day there was no working coffee machine, no breakfast and barely any bread with very limited selection of spreads. I complained to reception who advised the Chinese guests had eaten it all. The coffee machine didn't work on the second day either and the juice supplied didn't taste nice. On my last night I reported my air conditioning wasn't working, the reply was simply they couldn't do anything about it. Upon check out I was asked if everything was ok with my room, again I advised the issues and the member of staff just stared at me, this continued for a very uncomfortable few minutes when I realized he had no good intentions and had no reply unless I said it was fine. Very disappointed. I would not return.
3-night romance trip
Verified Expedia guest review

8/10 Very good

8-night trip
Verified Expedia guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

2/10 Poor

We never got to stay. We had to cancel the trip due to an emergency. The airline gave us partial credit. Yet the hotel would not even give us any credit at all.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Yeah! Recommend
Really lovely staff and service, only reason why it doesn't get 100 is we chose the place for parking, not realising parking was 12 euro a day. Also WiFi was not great. Buuut it was clean and the staff were kind and helpful, as well as fluent in English, so overall a good experience 😊
Laura, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel was great
Lindsay, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

It was a lovely quiet Hotel, very clean and hospitable. Very close to Train station. Bonus... it was just wrong for us because the town of Martorell was just too far away from Barcelona.
2-night romance trip
Verified Ebookers guest review