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Hard Rock Hotel Chicago, Chicago

4 stars4 stars
230 North Michigan AvenueChicagoIL60601United States of America
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Food
Delicious food
2012See all 2,012 Hotels.com reviews
From 2,506 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Chicago, Chicago

from NZ$213
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Tower)
  • Studio Suite
  • Room, 1 King Bed, City View (Select)
  • Room, 2 Queen Beds, City View (Select)
  • Suite (Tower)
  • Room, 1 King Bed (Platinum)
  • Room, 2 Queen Beds (Platinum)

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 40 lb

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 8400
  • Conference space size (meters) - 780
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1929
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Hard Rock Hotel Chicago offers 2 private massage treatment rooms to handle guests' relaxation and rejuvenation needs. Facials, massages, and nail treatments are provided by appointment. Guests wishing to enjoy a spa treatment in the comfort of their room can arrange a private appointment for an additional charge.

Dining

Mr. Browns Lounge - This restaurant serves lunch and dinner. Open daily.

Hard Rock Hotel Chicago, Chicago’s small print

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2012 reviews

Hard Rock Hotel Chicago, Chicago
Good3.0 / 5
No tv remote in the room & asked many times over 2 days to get the issue sorted ...only when I hands nervios breakdown @ 2am did they finally sort the problem .. Sure they offered free breakfast but that never eventuated so a little unhappy
3 night business trip
Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Noisy Demolition going on next door.
Nice Hotel but expensive and the demolition next door was noisy and made every window dirty. The ability to have a guitar in your room is really cool. It would have been even better if there was a sound proof room in the basement where you could have a jam with others or against your MP3 player.
1 night business trip
Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Good Vibe and Great Location
Can't beat this hotel for the vibe, price and location. The only slightly down side is that the rooms are small. It worked out perfect for our stay for two people.
1 night family trip
Hard Rock Hotel Chicago, Chicago
Good3.0 / 5
Only good was the complementary guitar rental
Isn't the greatest hotel, but it does have one hotel amenity that makes it amazing. During your stay you can rent a complementary guitar, amplifier and headphones from the front desk. They had a wide selection and this was the only reason why the hotel didn't get a worse rating. * The free Wi-Fi is absolutely horrible! There is no password needed so my Apple device kept giving me security warnings. My devices would boot me off the Internet every few minutes so unknowing to me my data uses for this short trip was over ridiculous. I would rather pay for Internet then have horrible free Internet. * The toilet constantly runs. And the lack of a shower door means water all over the floor and into the hallway. Not sure that the company understands that a shower door helps keep the water out and not on the floor even when using three towels to block and collect all the water. *We stayed over New Year's weekend and they're supposedly security was supposed to be in full force but wow they failed on that. We were given wristbands that were never looked at and the random "escorts" walking around on our floor were very unsettling. *The loud dog barking all day and night across the hall was absolutely annoying.
4 night romance trip
Hard Rock Hotel Chicago, Chicago
Poor1.0 / 5
LOUD DOGS BARKING!
the shower head was broken the room was hot, could never get the air to kick-on and cool off dogs were barking on 3 sides of me guests were SO loud that i had to call front desk 3x and i am a person who loves to party and have a good time but it was out of control
1 night trip

See all reviews

Hard Rock Hotel Chicago, Chicago

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