La Bertelière, The Originals Relais Rouen

Photo gallery for La Bertelière, The Originals Relais Rouen

Primary image
View from room
Traditional Room | Room
Traditional Room | Room
Room

Overview of La Bertelière, The Originals Relais Rouen

VIP Access

La Bertelière, The Originals Relais Rouen

4.0 star property
4-star hotel in Saint-Martin-du-Vivier with restaurant and bar/lounge

8.2/10 Very good

348 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available
  • Meeting Facilities
Map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Conference space
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Choose dates to view prices

About this area

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 28 min drive
  • Beauvoisine Tram Station - 7 min drive
  • Gare-Rue Verte Tram Station - 8 min drive
  • St-Martin-du-Vivier Station - 11 min walk

About this property

La Bertelière, The Originals Relais Rouen

4-star hotel near a train station
Take advantage of a terrace, a garden, and dry cleaning/laundry services at La Bertelière, The Originals Relais Rouen. The onsite restaurant, Le Jardin D Hiver, features French cuisine. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and meeting rooms
  • Luggage storage, express check-in, and a gift shop
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All guestrooms at La Bertelière, The Originals Relais Rouen have thoughtful touches such as bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • In-room accessibility
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le Jardin D Hiver - This restaurant specializes in French cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 for adults and EUR 8 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for EUR 25 per night

Pets

  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Frequently asked questions

Does La Bertelière, The Originals Relais Rouen offer free cancellation for a full refund?
Yes, La Bertelière, The Originals Relais Rouen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Bertelière, The Originals Relais Rouen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at La Bertelière, The Originals Relais Rouen?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Food and water bowls are available.
Is parking offered on site at La Bertelière, The Originals Relais Rouen?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at La Bertelière, The Originals Relais Rouen?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at La Bertelière, The Originals Relais Rouen and nearby?
Have fun during the warmer months with activities nearby such as hiking. La Bertelière, The Originals Relais Rouen also has a garden.
Are there restaurants at or near La Bertelière, The Originals Relais Rouen?
Yes, Le Jardin D Hiver offers French cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include La Sangria (2.6 mi), Enfin chez Gaëlle (2.7 mi), and La Criée (2.8 mi).

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Excellent overnight stop
Lovely peaceful location, with plenty of safe parking near to exit for motorway. Excellent overnight stop. Dinner was good, but let down by raw baked apple, twice! Good service at reception and in restaurant .Good selection at breakfast. Would stop over again as it is a only 2 hours from Tunnel.
Vjekoslav, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel
Great check in, fast and efficient. I didnt eat here, i just went straight to sleep. Seemed a lovely hotel.
Dean, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice clean hotel in quiet upmarket Rouen suburb not far off the autoroute. Typical mid-market French hotel, food fairly ordinary but good value. Good park to exercise our dog 10 mins walk away so would stay again for location
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel was warm on what was a very cold day. The service was very friendly and adhered to covid rules. Having stayed at this hotel several times before when travelling between Eurotunnel and south west France, would recommend, convenient for the motorway yet in quiet location with gardens.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another fantastic stay!
Another fantastic stay at this hotel! We use it every year as a stopover en route to Calais. The staff are very helpful and pleasant and work very hard! The whole hotel is extremely clean and the restaurant is a joy! An added bonus is location-easy to find, quiet, great parking and so, so easy to get back on motorway to Calais. We will return!
Donna T Wilson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Efficient and quick dinner service; restaurant stays open late. Comfortable bed; fast wifi; great shower and kettle in room. Perfect for a pleasant and efficient pit stop.
DAR, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Holiday trip stopover enroute
Just perfect for us on our trip south. Lovely setting not far from N28 so easy on and off route and easy to find Evening meal was delicious
anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Homeward bound
just perfect place for us friendly staff, delicious evening meal very clean place felt very safe and socially distanced able to get up and off early morning ready for our ferry at Calais we will return
Anne, 1-night trip
Verified Hotels.com guest review