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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

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Premium bedding, desk, soundproofing, iron/ironing board
Terrace/patio
Standard Room, 1 King Bed | Premium bedding, desk, soundproofing, iron/ironing board
Free toiletries, hair dryer, towels, soap
Sports facility

Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
Family-friendly St. Catharines hotel with indoor pool, connected to the convention centre
8.0 out of 10 Very good
8.0/10 Very good

972 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
327 Ontario St, St. Catharines, ON, L2R5L3
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In York - Haig
  • Lake Ontario - 5 min drive
  • Brock University - 8 min drive
  • Outlet Collection at Niagara - 10 min drive
  • Lundy's Lane - 14 min drive
  • Jackson-Triggs Winery - 19 min drive
  • Peller Estates Winery - 23 min drive
  • Shaw Festival Theatre - 23 min drive
  • Clifton Hill - 16 min drive
  • Niagara SkyWheel - 16 min drive
  • Fallsview Casino - 17 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 29 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 70 min drive
  • St. Catharines Station - 8 min drive
  • Grimsby Station - 17 min drive
  • Niagara Falls Station - 17 min drive

Restaurants

  • McDonald's - 10 min walk
  • Tim Hortons - 18 min walk
  • Burger King - 2 min walk
  • Tim Hortons - 4 min walk
  • Antipastos Di Roma - 4 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Take in the views from the rooftop terrace when you stay at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at JJ Kapps Backyard BBQ and, which serves barbecue and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and family-friendly amenities.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski equipment hire nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Sledging nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Piano
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JJ Kapps Backyard BBQ and – This restaurant specialises in barbecue and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Timothys World Coffee – On-site coffee shop.

Fees & policies

Refundable deposits

  • Cash deposit: CAD 300.00 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 5 to 15 per person
  • Late checkout can be arranged for an extra charge of CAD 69.00 (subject to availability)

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CAD 35.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 69.00 (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
No, this hotel doesn't have a casino, but Fallsview Casino (17-min drive) and Casino Niagara (17-min drive) are both nearby.
What is there to do at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel and nearby?
Have fun with nearby winter activities such as sledging, skiing and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes bowling. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel also has a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?
Yes, JJ Kapps Backyard BBQ and offers barbecue.
What's the area around Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel like?
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel puts you in York - Haig, in the heart of St. Catharines. Popular attractions include Clifton Hill, which is 16 minutes away by car. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

chandrima, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best Bang for your Buck
Best Value in Niagara ! Everything works, Sauna , Hot Tub, Pool, Bowling Alley and Arcade. Food is excellent you never have to leave the facility !
Mark, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good service for your money
It was a fair cost-benefit service experience. Carpets can be improved.
Maria, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best Vaue in St.Catharines, everything on site !!
Always a Great time !!
Mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel , staff was friendly and helpful , restaurant was great ,room was clean , enjoyed my stay !
Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfred, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jerome, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Leroy, 1-night trip
Verified Expedia guest review

8/10 Very good

This was our first time here. Picked this hotel because we like to have restaurant on location. But when we arrived and checked in it was so busy (and we didn't have a reservation), we had to get back in car and find somewhere else to eat. Disappointing. We found the beds uncomfortable. Basically a very firm mattress with a pillow top. Aside from that, everything was clean, well maintained and the staff were friendly.
Nancy, 2-night family trip
Verified Expedia guest review

8/10 Very good

Olena, 1-night trip
Verified Expedia guest review