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Motto by Hilton New York City Chelsea

Photo gallery for Motto by Hilton New York City Chelsea

Exterior
Free WiFi, bed sheets
View from room
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Motto by Hilton New York City Chelsea

Motto by Hilton New York City Chelsea

4.0 star property
4-star hotel with restaurant, near Madison Square Garden

9.0/10 Superb

457 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
113 West 24th Street, New York, NY, 10001

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 4 min walk
  • Madison Square Garden - 11 min walk
  • Empire State Building - 12 min walk
  • Broadway - 18 min walk
  • Bryant Park - 19 min walk
  • New York University - 19 min walk
  • Times Square - 20 min walk
  • Rockefeller Center - 25 min walk
  • Grand Central Terminal - 26 min walk
  • Central Park - 39 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 3 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 38 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York 23rd St. Station - 2 min walk
  • New York W 32nd St. Station - 9 min walk
  • New York 14th St. Station - 11 min walk
  • 23 St. Station (7th Av.) - 4 min walk
  • 23 St. Station (5th Av.) - 6 min walk
  • 28 St. Station (7th Av.) - 6 min walk

Restaurants

  • Terri - 2 min walk
  • Junoon - 2 min walk
  • The Storehouse - 2 min walk
  • Trattoria Italienne - 3 min walk
  • Johny's Luncheonette - 3 min walk

About this property

Motto by Hilton New York City Chelsea

Located 1.2 mi (1.9 km) from the airport, Motto by Hilton New York City Chelsea offers a great location, putting you within a 15-minute walk of 5th Avenue and Madison Square Garden. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. This upmarket hotel is also within a short drive of Empire State Building and Broadway. Public transportation is only a short walk: 23 St. Station (7th Av.) is 4 minutes and 23 St. Station (5th Av.) is 6 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 42 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (up to 50 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Frequently asked questions

Does Motto by Hilton New York City Chelsea offer free cancellation for a full refund?
Yes, Motto by Hilton New York City Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Motto by Hilton New York City Chelsea?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Motto by Hilton New York City Chelsea on 12 February 2023 start from NZ$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Motto by Hilton New York City Chelsea?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Motto by Hilton New York City Chelsea?
Yes, pets are welcome, with a maximum weight of 50 lb per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Motto by Hilton New York City Chelsea?
Sorry, there's no on-site parking at Motto by Hilton New York City Chelsea.
What are the check-in and check-out times at Motto by Hilton New York City Chelsea?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Motto by Hilton New York City Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Motto by Hilton New York City Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Motto by Hilton New York City Chelsea?
Yes, there's an on-site restaurant. Nearby restaurants include Johny's Luncheonette (3-min walk), Flatiron Hall Restaurant and Beer Cellar (4-min walk) and Grey Bar & Restaurant (4-min walk).
What's the area around Motto by Hilton New York City Chelsea like?
Motto by Hilton New York City Chelsea is a short 4-minute walk from 23 St. Station (7th Av.) and 11 minutes' walk from Madison Square Garden.

Reviews

9.0

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

How a Loyal Client is Treated
I have stayed here over 20 times. This last time was by far the most disappointing. Room had several bulbs out, fridge did not work, they gave me a joining room which I got to listen to the room next to me cough and sneeze all night long. I requested to be moved and two hours after moving rooms, I realized I left some toiletries in the old room. When I called down to the front desk, the guy had an attitude said nothing was turned in. Normally you somewhat understand after you leave a hotel and it's been awhile and you call about items you left but when you know you're still at the hotel and it's only been a couple of hours and your stuff is missing, it's a different story. Also, not cool that the front desk could care less. I had to go spend $100 on toiletries at CVS that evening just because the hotel wouldn't do their job. I will definitely stop booking my travel here.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kenn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel
Amazing hotel great location. The staff were very friendly and professional. Would recommend this hotel 100%
Elsa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, super friendly staff, good bar, restaurant, was really happy with it all.
Michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Most surprising experience!
It was great! The staff are so nice, friendly, outgoing, genuine.
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review