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Black Swan Lakeside Boutique Hotel

5.0 star property
Kawaha Point beachfront lodge with spa, outdoor pool

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Black Swan Lakeside Boutique Hotel

Photo gallery for Black Swan Lakeside Boutique Hotel

Property grounds
Children's area
Lake
Garden View
Food and drink

Overview of Black Swan Lakeside Boutique Hotel

9.8 out of 10 Exceptional
9.8/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace

Room options

View all photos for Swan King

Swan King

Swan King

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake Front

Lake Front

Lake Front

  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swan Family

Swan Family

Swan Family

  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Garden View

Garden View

Garden View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About this area

What's nearby

  • In Kawaha Point
  • Skyline Rotorua - 3 min drive
  • Polynesian Spa - 7 min drive
  • Redwoods Whakarewarewa Forest - 11 min drive
  • Lake Rotoiti - 21 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 25 min drive
  • Tauranga (TRG) - 64 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • McDonald's - 4 min drive
  • Gold Star Bakery - 5 min drive
  • Wendy’S - 3 min drive
  • Burgerfuel - 3 min drive
  • Burger King - 3 min drive
Map

About this property

Black Swan Lakeside Boutique Hotel

Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities such as parasailing, waterskiing and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Offering ocean views, Black Swan serves breakfast, lunch and dinner. Other highlights at this luxurious lodge include a marina, a bar/lounge and a sauna.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 9:30 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 5 kilometres*
  • Shopping centre shuttle*

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Helicopter/aeroplane tours
  • Beach access
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Hot springs nearby

Working away

  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • An outdoor pool
  • Full-service spa
  • Marina
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Black Swan Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Black Swan – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?
Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Black Swan Lakeside Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Black Swan Lakeside Boutique Hotel?
Yes, there's an outdoor pool.
Is parking offered on site at Black Swan Lakeside Boutique Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Black Swan Lakeside Boutique Hotel?
Yes, an airport shuttle is available. The charge is NZD 100 per vehicle one-way.
What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?
You can check in from 3 PM - 9:30 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Black Swan Lakeside Boutique Hotel and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Black Swan Lakeside Boutique Hotel also has an outdoor pool and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Black Swan Lakeside Boutique Hotel?
Yes, Black Swan offers ocean views.
Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Black Swan Lakeside Boutique Hotel like?
Black Swan Lakeside Boutique Hotel is in Kawaha Point. Popular attractions include Skyline Rotorua, which is 3 minutes away by car.

Reviews

9.8

Exceptional

10.0/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Delightful! The
What a fabulous hotel!! The staff were truly welcoming. The rooms beautifully appointed. Breakfast was delicious. Loved our stay - and will certainly be back. Just delightful.
Simon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Graeme, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shabina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful setting and top notch staff - the house manager in particular was great.
Ann, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent well located facility with friendly staff
gordon, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel is very nice, but very limited in amenities. No gym, no spa, no restaurant, no bar. If you get good weather, it is fine because Rotorua is gorgeous, but the price is too steep ($600 ) for what the hotel offers
fernando, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staycation
The long access driveway down is narrow and windy. However we never encountered opposing traffic so no problem but it would have been a bit scary if there was a on coming traffic and 1 of the cars has to back up to give way. There is just no room for passing.
Charnchai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cassie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Orbitz guest review