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All properties in San Miguel de Allende, Guanajuato, Mexico
1 room, 2 adults

Hotel Matilda, San Miguel de Allende, Mexico

5-star5 stars
Great for familiesThis property has good facilities for families.
Aldama 53, Col. Centro, San Miguel de Allende, GTO, 37700, Mexico

Luxury hotel with full-service spa, connected to a shopping center, near Juarez Park
  • Free continental breakfast, free WiFi, and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

Cleanliness
Clean
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Value
Value for money could be better

Hotel Matilda, San Miguel de Allende, Mexico

from NZ$475
  • Deluxe Room
  • Grand Deluxe Room
  • Junior Suite
  • Luxury Suite
  • Suite A
  • Suite C

What’s around Hotel Matilda, San Miguel de Allende, Mexico

Landmarks

  • In Zona Centro
  • Parish Church of San Miguel Arcangel - 5 min walk
  • El Jardin - 6 min walk
  • Juarez Park - 4 min walk
  • San Miguel de Allende Historical Museum - 5 min walk
  • El Mirador Viewpoint - 9 min walk
  • San Miguel de Allende Public Library - 9 min walk
  • Fabrica La Aurora - 18 min walk

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 72 min drive

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 20 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Steam room
Working away
  • Conference space
  • Conference space size (feet) - 807
  • Conference space size (meters) - 75
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2010
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace
  • Library
  • Fireplace in lobby
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • First-run movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

MATILDA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days.

Dining

Moxi - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

  • Hotel Matilda is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Hotel Matilda, San Miguel de Allende, Mexico’s small print

Also known as

  • Hotel Matilda
  • Hotel Matilda Hotel
  • Hotel Matilda San Miguel de Allende
  • Hotel Matilda Hotel San Miguel de Allende
  • Hotel Matilda San Miguel de Allende
  • Matilda Hotel
  • Matilda San Miguel de Allende

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Personal protective equipment, including masks, will be available to guests.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 2176.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 2176 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Matilda, San Miguel de Allende, Mexico

  • Is there a pool at Hotel Matilda?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Matilda?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of MXN 2176 per pet, per night.
  • Is parking offered at Hotel Matilda?
    Yes, there's free valet parking.
  • What are the check-in and check-out times at Hotel Matilda?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • What is there to do near Hotel Matilda?
    Recommended spots to visit include Juarez Park (4-min walk) and San Miguel de Allende Historical Museum (5-min walk), along with Parish Church of San Miguel Arcangel (5-min walk) and El Jardin (6-min walk).
  • Are there restaurants at or near Hotel Matilda?
    Yes, there's an onsite restaurant that serves Mexican cuisine.

Recent reviews

Fabulous 8.8 From 147 reviews

Exceptional 10.0
Loved the hotel and staff. We ordered room service twice and it was cold both times. We also ordered an expensive bottle of wine, though, when they delivered,the wine was not the bottle we ordered. They said they were out of the wine we ordered and substituted another bottle that was not good at all.
suzanne, us7 night trip with friends
Exceptional 10.0
Great stay!!
Loved the stay. Just don’t tell me I received an upgrade while I did not receive one at all. I know what room I booked and that’s the room I got.
Michael, us3 night business trip
Exceptional 10.0
A highlight, of many in Mexico
Wonderful hotel from drop off to departure. Nothing was a trouble to the staff m. Absolutely gorgeous setting and interiors. Loved every minute of our short stay.
Michael, au1 night romance trip
Very good 8.0
Our room was clean and comfortable. the hotel is modern and the front desk staff is very helpful. Unfortunately the restaurant staff left service lacking. Food was good but breakfasts there were somewhat stressful
us3 night trip with friends
Exceptional 10.0
The Matilda is unique and Fabulous.
Lovely hotel was lovely. We all loved it. The Art was amazing and the concierge services were terrific. Very clean and well appointed rooms. We would be happy to go there again.
Kenneth, us7 night trip with friends
Exceptional 10.0
The choice in SMA.
We did a tour of other top end hotels in town and this is the place to stay. Amazing staff, big enough for amenities and small enough for privacy and comfort. Quiet location but on street with designer boutiques and very walkable to the zocalo. Beautiful building well built.
david, us3 night romance trip
Good 6.0
Was just OK
It was just ok. Very expensive for the area and for a poor restaurant. Probably wouldn’t stay here again, would try another place. Staff very nice.
us3 night trip with friends
Very good 8.0
Nice hotel but service needs a lot of improvement
I had a nice stay at Matilda Hotel however the restaurant wait staff at the Moxi restaurant was extremely slow. 30 to 40 minute wait to receive guacamole & chips. Also the room service staff never responded when I requested a pot of hot water as I was not feeling well, I had to call twice in 45 minutes. I complained but the Hotel Manager took 2 hours to call me. Also the hotel lobby furniture and Moxi restaurant furniture was cleared out 2 days in advance of "Day of the Dead" holiday to set up for their event. But hotel guests had no where to sit in the lobby and restaurant area looked bad with stacks of chairs everywhere and staff hanging lights. This should have been done in a collapsed schedule and at off hours.
us2 night trip with friends
Very good 8.0
Nice quiet place
Stay was good. The room was alright. There is no bathroom counter space and it was very difficult for two women to get ready. “Kitchen” was listed in description when booking but there is only a mini fridge with items to purchase - no room for your own things, no microwave, no coffee maker - sink in the bathroom. The “rain” shower head was not a rain shower head from the ceiling like you would think. It’s just a normal shower head. The drain was broken but the shower still drained so it wasn’t a big deal. There is a ice bucket in the room but no ice maker to access. We had to go to the bar to get it filled or call room service. Bottled water is not complimentary. With all that said, the staff is awesome. The hotel is peaceful. We really did feel watched out for. They ordered us a taxi one night and got us to our location easily. The pool and settings and art are very beautiful. Lastly, the restaurant was probably the worst food we had our entire stay in San Miguel. We ordered four different items and each were either not edible or barely satisfying. There is no service for drinks or food at the pool which would have been nice. Over all I would stay here again, but for the money (not cheap) I might try another place next time.
us1 night trip with friends
Good 6.0
Over priced
Overpriced, overdesigned. Room lacked natural light. Service was so so. The area is fantastic.
mx2 night trip with friends

Hotel Matilda, San Miguel de Allende, Mexico

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