Guests
All properties in Maidstone, England, United Kingdom

Village Hotel Maidstone

Suburban hotel in Maidstone with indoor pool and restaurant

  • Free WiFi
From
NZ$112

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
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Castle View, Forstal Road, Maidstone, ME14 3AQ, England, United Kingdom
7.6.Good.
  • Debs was great. Thank you.

    Oct 17, 2021

  • Nice hotel will go back rooms near motor way are noisy.

    Sep 13, 2021

See all 368 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Safe
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 134 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Iron/ironing board
  • Hair dryer

What’s around

  • Kent Life - 4 min walk
  • Whatman Park - 24 min walk
  • Brenchley Gardens - 31 min walk
  • Maidstone Museum - 32 min walk
  • Hazlitt Theatre - 33 min walk
  • Tyrewhitt-Drake Museum of Carriages - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room
  • Double Room, 1 Double Bed
  • Twin Room, 2 Single Beds
  • Club Room (FREE GYM & POOL ACCESS)

What’s around

Landmarks

  • Kent Life - 4 min walk
  • Whatman Park - 24 min walk
  • Brenchley Gardens - 31 min walk
  • Maidstone Museum - 32 min walk
  • Hazlitt Theatre - 33 min walk
  • Tyrewhitt-Drake Museum of Carriages - 39 min walk
  • The Friars - 2.3 mi / 3.8 km
  • Vinters Valley Nature Reserve - 2.5 mi / 4.1 km
  • Kent Downs - 2.5 mi / 4.1 km
  • Mote Park - 2.7 mi / 4.3 km
  • Buckmore Park Karting - 3.5 mi / 5.6 km

Getting around

  • Gatwick Airport (LGW) - 39 min drive
  • London City Airport (LCY) - 43 min drive
  • London (SEN-Southend) - 51 min drive
  • Maidstone East Station - 29 min walk
  • Maidstone West Station - 4 min drive
  • Maidstone Barming Station - 4 min drive
map
See on map
Castle View, Forstal Road, Maidstone, ME14 3AQ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 5.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 3358
  • Conference space size (meters) - 312

Services

  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Connecting/adjoining rooms available

Special features

Dining

Village Pub & Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 10 for adults and GBP 10 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 5

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 5.00 per night

Pool, spa & gym (if applicable)Pay at property

  • The fitness facility is accessible for GBP 5.00 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

Also known as

  • Maidstone Urban Village
  • Village Hotel And Leisure Club Maidstone
  • Village Hotel Leisure Maidstone
  • Village Urban Resort Maidstone Kent
  • Village Hotel Maidstone
  • Village Hotel Maidstone Kent
  • Village Hotel Maidstone Hotel
  • Village Hotel Maidstone Maidstone
  • Village Hotel Maidstone Hotel Maidstone
  • Maidstone Village
  • Urban Maidstone
  • Urban Village Maidstone
  • Urban Village Resort Maidstone
  • Village Maidstone
  • Village Resort Maidstone
  • Village Urban Maidstone
  • Village Urban Resort Maidstone

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Village Hotel Maidstone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 5.00 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of GBP 5. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Village Pub & Grill offers international cuisine. Nearby restaurants include Malta Inn (5-min walk), Running Horse (6-min walk), and The Yew Tree (9-min walk).
  • Onsite recreation at Village Hotel Maidstone includes aerobics , Pilates, and yoga. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Village Hotel Maidstone also has a sauna and a steam room.
7.6.Good.
  • 10.0.Exceptional

    Must stay!

    Had a really lovely night away at the Village! We reported that our tv didn't work, we were moved and offered a complimentry breakfast, the team were so friendly! The bed was super comfy and I need to know where the pillows are from, they were so comfy!!!!

    Charlene, 1 night trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay 😊

    We really liked our room and loved the swimming pool although there were a few things not working there. The rooms next to us were occupied but the occupants hardly made a noise which was a pleasant surprise for us. We do recommend it.

    Ivana, 3 night trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean room with modern bathroom and very good shower

    Dean, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Rooms were comfortable and clean. Decent sized pool + jacuzzi/steam room/sauna were very good. Service at breakfast & in the bar area in the evening was good, but seemed understaffed at times. They were working very hard to do what they could but appeared a little overwhelmed in busy periods. Food and drink options were decent too

    1 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disgusting service

    Arrived at 11 pm only to be told they had moved my reservation to a different hotel without prior notification

    Tyrone, 1 night business trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Brilliant staff great place

    Helen, 1 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great family sized rooms

    We had a 2 night stay in family room. The rooms are large and spacious with a large double bed. The 2 children were able to sleep individually and comfortably on the 2 single low matresses provided. I prefer this to a sofa bed as children don't have to share and lots more space in room. The room was not very clean cobwebs in the corners, needed a good Hoover. Sheets were fresh and clean and we had enough towels. No AC but we did have a dyson fan which we kept on all night as the rooms were very warm. The pool was great but is not really for kids as quite deep and they can't use the spa facilities. Breakfast is ok for the price only scrambled eggs available. If you're a coffee ppossib starbucks is across the foyer. Overall a good experience, no major issues good location and good price.

    Tanzila, 2 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Need air conditioning in the room ss was yoo hot the fan didn't help at all

    1 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice, clean hotel.

    Very nice hotel, clean and tidy. We ate dinner in the restaurant, food was excellent. Breakfast was good but only scrambled egg available for full English. On checking in and out the Receptionists were very pleasant and helpful.

    Jill, 1 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    helpful staff on check in ,very nice rooms reserved for us breakfast was different,we could not see what was on offer no fried eggs,it was,nt that busy so i don,t see why they could not cook fried eggs, overall breakfast was a nice experiance it would just have been nice to see what was on offer, my wife say,s the portoins were meagre.the the swimming pool staff were nice,bit the roof in there has seen better days

    keith, 1 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

See all 368 reviews