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Hanmer Springs Hotel

4.5 star property
Luxury hotel in Hanmer Springs with restaurant and bar/lounge

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Hanmer Springs Hotel

Photo gallery for Hanmer Springs Hotel

Breakfast and dinner served, garden views
Reception
Superior King
Breakfast and dinner served, garden views
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Hanmer Springs Hotel

8.6

Fabulous

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Bar
  • Non-smoking
Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334

What's around

  • Popular LocationChisholm Park2 min walk
  • Popular LocationHanmer Springs Thermal Reserve4 min walk
  • Popular LocationConical Hill2 min drive
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Business centre
  • Terrace
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Conference space
  • Meeting room
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King

Superior King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room

Garden Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Garden Studio

Garden Studio

Garden Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About this area

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • Fire & Ice Cafe Restaurant & Bar - 5 min walk
  • Rustic Cafe & Tapa's Bar - 2 min walk
  • No.31 Restaurant & Bar - 6 min walk
  • Petrah Souvlaki Kebab House - 1 min walk
  • O'Flynns Irish Pub - 3 min walk
Map

About this property

Hanmer Springs Hotel

Enjoy your visit to Hanmer Springs with a stay at Hanmer Springs Hotel. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Isobel's Restaurant, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, an outdoor tennis court and a snack bar/deli.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1932
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Seasonal outdoor pool
  • Outdoor tennis court

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Isobel's Restaurant – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • Early check-in can be arranged for an extra charge of NZD 40 (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 40.00 (subject to availability)
  • Credit card charges are subject to an extra charge of NZD 2.50

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from December to May

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Does Hanmer Springs Hotel offer free cancellation for a full refund?
Yes, Hanmer Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanmer Springs Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hanmer Springs Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hanmer Springs Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanmer Springs Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hanmer Springs Hotel?
You can check in from 2:00 PM - 11:00 PM. There's a charge of NZD 40 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of NZD 40.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanmer Springs Hotel and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a picnic area and a garden.
Are there restaurants at or near Hanmer Springs Hotel?
Yes, Isobel's Restaurant offers garden views.
What's the area around Hanmer Springs Hotel like?
Hanmer Springs Hotel is a short 4-minute walk from Hanmer Springs Thermal Reserve and 2 minutes' walk from Chisholm Park.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Perfect spot in the middle of town
Great old hotel right in the middle of town and close to everything. It's nice to stay in older places like this every once in a while, as new hotels all come across the same. Great surrounds as well, with gardens, pool and tennis court.
Christopher, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Justine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great value for money
Good, comfortable stay. Room was spacious and quiet and lovely comfy bed. Only downside was that towels hadn't been changed and were left dirty from the previous occupants but this was rectified quickly. Great that a nice continental breakfast was included.
Jasmine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nicky, 1-night trip
Verified Hotels.com guest review

4/10 Fair

howard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Some of the pools could do with a scrub or two. Worn out tiles on a few. Long-term stains on parts of the pool and surfaces around the place that require cleaning or replacing for good aesthetic. Would replace some ground around the pools with synthetic grass. Plants need clipping. Private pools could have more visually relaxing nature elements outside the window to suit the atmosphere E.G. Bamboo stalks and emit light mist outside the windows.
Richard, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Donna, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely place to stay, good online deals
Donna, 1-night family trip
Verified Wotif guest review