Hilton Garden Inn New Orleans French Quarter/CBD

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Overview of Hilton Garden Inn New Orleans French Quarter/CBD

Hilton Garden Inn New Orleans French Quarter/CBD

3.5-star property
3.5-star hotel with outdoor pool, near Lafayette Square

7.8/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is NZ$223
Price available on 04/10/2022
Map
821 Gravier St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Car rentals on site
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive
  • New Orleans Union Passenger Terminal - 15 min walk

About this property

Hilton Garden Inn New Orleans French Quarter/CBD

3.5-star hotel near Bourbon Street
Close to Canal Street and Caesars Superdome, Hilton Garden Inn New Orleans French Quarter/CBD provides a rooftop terrace, dry cleaning/laundry services, and a fireplace in the lobby. Aerobics classes are offered at the 24-hour gym; the property also has car rentals on site, a bar, and a business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A front desk safe, an elevator, and a TV in the lobby
  • Free newspapers, a porter/bellhop, and luggage storage
  • Guest reviews speak highly of the location
Room features
All guestrooms at Hilton Garden Inn New Orleans French Quarter/CBD boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations, bathrooms, and partially open bathrooms
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 40 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1994 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 14.95 for adults and USD 6.95 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Frequently asked questions

Does Hilton Garden Inn New Orleans French Quarter/CBD offer free cancellation for a full refund?
Yes, Hilton Garden Inn New Orleans French Quarter/CBD does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn New Orleans French Quarter/CBD?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New Orleans French Quarter/CBD on 4 October 2022 start from NZ$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn New Orleans French Quarter/CBD?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn New Orleans French Quarter/CBD?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn New Orleans French Quarter/CBD?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn New Orleans French Quarter/CBD?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at Hilton Garden Inn New Orleans French Quarter/CBD?
You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn New Orleans French Quarter/CBD?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Hilton Garden Inn New Orleans French Quarter/CBD and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn New Orleans French Quarter/CBD?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn New Orleans French Quarter/CBD like?
Hilton Garden Inn New Orleans French Quarter/CBD is in New Orleans Central Business District, a short 3-minute walk from Canal Street and 4 minutes' walk from Bourbon Street. Travelers give top marks for the hotel's prime location.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeremy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Give them a try!
The food was amazing! We only ate the Friday po-boy special but it was delicious! The hotel was nice but definitely needs to be renovated. Lamp shades in the hallway were broken & the flooring in the elevator was cracked.
Rolanda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lyndi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

My stay was fine
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sheets were awful. That is how you get a good night sleep. Very bad sheets.
Shawn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Parking awful but I think because of fsu game
Alicia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Unhelpful staff and possibly has roaches
This hotel is very odd. It's in a good location and is close to the major attractions, but the odd part is that the hotel is kind of hidden in an apartment building and the lobby starts on the 11th floor. The hotel does have an updated and modern look. The issue is that the staff wasn't very friendly or helpful (to be fair, two of them were nice and helpful, most weren't). For example, the door to our bathroom wouldn't shut. My mom went to the front desk to have it fixed and they asked her the room number and she couldn't remember it. Instead of looking it up for her they said to come back when we had it. The next day we asked again to have it fixed. The front desk said ok (didn't apologize for the inconvenience) and when we got back to our room it wasn't fixed as promised. I had to complain a third time the next day and it was fixed (the maintenance guy was great). The next issue is that we spotted several roaches in our room. Not great for a hotel, but it's a large city and it sometimes happens. I let the front desk know on our last day of the stay, just to inform the hotel and the response from the front desk was just and I quote, "ok." Not "I'm sorry to hear that" or "let me switch your room." Nothing, but an ok and she wrote something down. I know there is a staffing shortage, but it felt like the staff didn't care So, in short, the hotel is modern and is in a good spot, but might have roaches and the staff doesn't care.
Justin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
It was a great experience! Service was great including valet parking. Super clean! Would stay again
Claudia M, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great room, location and staff
Great location. Very comfortable, clean room. Parking is valet but right on site. It was easy to access the vehicle and take it in and out anytime and as frequently as wanted. All of the staff was very friendly and helpful. I would definitely stay here again.
Jennifer, 4-night family trip
Verified Hotels.com guest review